New 718 Cayman S - Engine fault, PSM fault, Limp Mode
Discussion
So, epic French road trip with a buddy of mine, 1,800 miles covered, right down to Nimes in the south, and back again.
Took in some outstanding roads (will post pictures) in the Parc National de Cévennes. Mountain passes right up into the snow, challenging twisty roads, no other cars, was a glorious way to get to know the 718 C S and the fabulous F4T. Best driving I've ever experienced.
Then, on the last morning of the final leg, with 400 miles or so left to do to get to Calais, started up the car in the morning, and it came up with a Reduced Power, Driving Permitted, Consult Dealer message.
Sure enough, was limited to about 3.5k revs. Coupled with that the engine would occasionally judder under gentle acceleration, so something definitely up. Another fault notice appeared in the binnacle too, saying PSM fault, PSM Disabled. Guess it may be linked, not sure.
Had to cover the last 400 miles of the trip with the car in this state, hoping it would get us home. It did with no added issues.
So back home, on the phone to the dealer, who straightaway advised I get onto Porsche Assistance to collect the car, to prevent further risks. They will collect tomorrow morning and take it to be looked at. I'll then find out what's up.
Car is around 7 weeks old. I'd covered 900 miles at the start of this trip, so car still being run-in during the trip. Throughout the trip, the car was not pushed, sticking to French speed limits of 130km/h on the highways, not venturing above 4k revs until I'd covered 1,800 or so miles, and even then rarely went above 4k and it's never been above 5k.
Not sure what the issue is, will report back once I know.
Took in some outstanding roads (will post pictures) in the Parc National de Cévennes. Mountain passes right up into the snow, challenging twisty roads, no other cars, was a glorious way to get to know the 718 C S and the fabulous F4T. Best driving I've ever experienced.
Then, on the last morning of the final leg, with 400 miles or so left to do to get to Calais, started up the car in the morning, and it came up with a Reduced Power, Driving Permitted, Consult Dealer message.
Sure enough, was limited to about 3.5k revs. Coupled with that the engine would occasionally judder under gentle acceleration, so something definitely up. Another fault notice appeared in the binnacle too, saying PSM fault, PSM Disabled. Guess it may be linked, not sure.
Had to cover the last 400 miles of the trip with the car in this state, hoping it would get us home. It did with no added issues.
So back home, on the phone to the dealer, who straightaway advised I get onto Porsche Assistance to collect the car, to prevent further risks. They will collect tomorrow morning and take it to be looked at. I'll then find out what's up.
Car is around 7 weeks old. I'd covered 900 miles at the start of this trip, so car still being run-in during the trip. Throughout the trip, the car was not pushed, sticking to French speed limits of 130km/h on the highways, not venturing above 4k revs until I'd covered 1,800 or so miles, and even then rarely went above 4k and it's never been above 5k.
Not sure what the issue is, will report back once I know.
LiamH66 said:
Sorry to hear that Tim, hope they sort it quickly, successfully and permanently. And yes, report back, I want to know.
Very jealous of your road trip though - hopefully get a chance to stretch my one's legs in the next couple of months.
Liam
Cheers Liam.Very jealous of your road trip though - hopefully get a chance to stretch my one's legs in the next couple of months.
Liam
ikonic said:
Unfortunate to hear, but inevitably these things happen with cars. The acid test is how Porsche responds.
How have Porsche Assist been? Presume you've been given a replacement car?
Car collected just now, back of an AA flatbed, to take to OPC.How have Porsche Assist been? Presume you've been given a replacement car?
Porsche Assist were ok, efficient. Replacement car provided through Enterprise rent-a-car for the duration, who will be dropping off something for me later this morning. Expecting a basic runaround but we'll see.
Not sure what the actual rule is, but definitely lean on Porsche Customer services if they do supply you with something "basic". Would have thought it should be "comparable".
Few years back my brand new BMW 330 decided to die so they had enterprise bring round a very basic 1 series.
Quick call to BMW to express my disatisfaction and the next day I had a reasonably well specced 3 series at my door. Just as well seeing as it took BMW nearly a month to fix my car.
Few years back my brand new BMW 330 decided to die so they had enterprise bring round a very basic 1 series.
Quick call to BMW to express my disatisfaction and the next day I had a reasonably well specced 3 series at my door. Just as well seeing as it took BMW nearly a month to fix my car.
ikonic said:
Not sure what the actual rule is, but definitely lean on Porsche Customer services if they do supply you with something "basic". Would have thought it should be "comparable".
Few years back my brand new BMW 330 decided to die so they had enterprise bring round a very basic 1 series.
Quick call to BMW to express my disatisfaction and the next day I had a reasonably well specced 3 series at my door. Just as well seeing as it took BMW nearly a month to fix my car.
this is what puts up every ones insurance, people expecting 50k hire cars ! the 1 series would have been fine would it not ?Few years back my brand new BMW 330 decided to die so they had enterprise bring round a very basic 1 series.
Quick call to BMW to express my disatisfaction and the next day I had a reasonably well specced 3 series at my door. Just as well seeing as it took BMW nearly a month to fix my car.
this like for like replacement is costing the insurance millions every year and we all pay for it !!! you see people in 911 hire cars at £800 a day by the time the money grabbing companies have got hold of the costs.
Porsche911R said:
this is what puts up every ones insurance, people expecting 50k hire cars ! the 1 series would have been fine would it not ?
this like for like replacement is costing the insurance millions every year and we all pay for it !!! you see people in 911 hire cars at £800 a day by the time the money grabbing companies have got hold of the costs.
Whilst I agree in principle with what you are saying, this and my case were/are NOT insurance claims so I don't think that's relevant here. this like for like replacement is costing the insurance millions every year and we all pay for it !!! you see people in 911 hire cars at £800 a day by the time the money grabbing companies have got hold of the costs.
The cost should be borne by the manufacturer. I don't think it's unreasonable to expect a like for like replacement from the manufacturer given a brand new car you've purchased is less than one month old and it fails? Whether the manufacturer chooses to provide it from their own fleet or a hire firm is irrelevant.
Porsche911R said:
this is what puts up every ones insurance, people expecting 50k hire cars ! the 1 series would have been fine would it not ?
this like for like replacement is costing the insurance millions every year and we all pay for it !!! you see people in 911 hire cars at £800 a day by the time the money grabbing companies have got hold of the costs.
Completely agree with this. Unless the type of car you drive is necessary for your job (LR for a farmer or estate car for a rep) then as long as it gets you from A to B it shouldn't matter. I quite like getting a basic A3/A4 when my car goes it because when I get it back it reminds me how good my car is. Absence makes the heart grow fonder....this like for like replacement is costing the insurance millions every year and we all pay for it !!! you see people in 911 hire cars at £800 a day by the time the money grabbing companies have got hold of the costs.
I had a 520d touring as a loan from Enterprise when the rear diff failed on my Z4 last year under extended BMW warranty. I'd imagine you should get a premium brand, too. Might be a hugely different type of vehicle as mine was, but premium none the less. It was also quite fun driving something totally different for a few days, even if it was essentially a hearse.
Tim bo,
Sorry to hear about your 718 problem @ least it got you home, hope it's quickly resolved. Be good to hear what the issue was.
Was going to France myself this summer, but postponed til next year now as other half had diary issues, unless anyone on here is organising a trip or maybe could organise something if anyone fancies it ?
Sorry to hear about your 718 problem @ least it got you home, hope it's quickly resolved. Be good to hear what the issue was.
Was going to France myself this summer, but postponed til next year now as other half had diary issues, unless anyone on here is organising a trip or maybe could organise something if anyone fancies it ?
Agreed with the comments about insurance and rising premiums paying for better courtesy cars.
This however is a Porsche fault being repaired under warranty, so no insurance companies involved.
Regardless, hire car company has just delivered a relatively boggo BMW 320d estate. It ain't no Nissan Micra and it ain't no 911 either. Much like your 520d estate, Pinball.
No worries here, I can use that to pop to the garden centre this weekend and get a load of gardening gear that I am not able to fit into the Cayman.
This however is a Porsche fault being repaired under warranty, so no insurance companies involved.
Regardless, hire car company has just delivered a relatively boggo BMW 320d estate. It ain't no Nissan Micra and it ain't no 911 either. Much like your 520d estate, Pinball.
No worries here, I can use that to pop to the garden centre this weekend and get a load of gardening gear that I am not able to fit into the Cayman.
Edited by Tim bo on Friday 5th May 12:19
I wouldn't be to worried tim bo, most of these things tend to be a micro switch or something silly?
Its nearly always the cheapest parts on cars that go wrong that put them into limp mode.
My Merc was the foot brake switch which did the same as yours concerning the stability system.
Cos the brake lights were not working it disabled the system.
Again this is down to using single wiring systems that fail and stop everything.
Interestingly military aircraft use multi wired sytems so this cannot happen... But of course things are built to a cost.
It will be interesting to hear what your broblem was, and good luck with your new car.
Gadgit
Its nearly always the cheapest parts on cars that go wrong that put them into limp mode.
My Merc was the foot brake switch which did the same as yours concerning the stability system.
Cos the brake lights were not working it disabled the system.
Again this is down to using single wiring systems that fail and stop everything.
Interestingly military aircraft use multi wired sytems so this cannot happen... But of course things are built to a cost.
It will be interesting to hear what your broblem was, and good luck with your new car.
Gadgit
gadgit said:
I wouldn't be to worried tim bo, most of these things tend to be a micro switch or something silly?
How right you are. Just had a call from OPC. Turned out to be a crank sensor coming slightly loose. A lot of information is fed from this sensor apparently. Engine momentarily loses track of how quickly it's turning, which then causes engine management to interfere causing the stuttering I felt. PSM also relies on this sensor as one of its feeds so explains why that failed.
They have sorted it already, and will have it back to me by midday tomorrow. A 1 day turnaround - impressive.
Tim bo - glad it's all sorted and it was something easy to fix. It's always a bit worrying when a car fails ... did you get to the bottom of the 2K rattle? Are OPC going to look at that as well? BTW the French trip looks great, especially as there was a still a little bit of snow on the mountains.
Great to hear that it was a simple fix. However much you think positive it's hard not to have that nagging doubt, which is stressful and with such a new car a little upsetting. I was on my way back from France when I got Handbrake Failed warning. Car drove OK, the hand brake clearly hadn't failed 'cus' it still worked and the fault cleared soon after but it was still nagging at me until I could get into an OPC.
Now you can breath, relax and look forward to getting your car back.
I got a very well spec'ed 2 Series BMW when my Maserati was being repaired. Like other have said I quite enjoyed trying another car - one that I would never have driven by choice. The Masa. went soon after it was repaired because every time I drove it I could never get over the feeling something else was going to break on it and thus started my Spyder story.
Now you can breath, relax and look forward to getting your car back.
I got a very well spec'ed 2 Series BMW when my Maserati was being repaired. Like other have said I quite enjoyed trying another car - one that I would never have driven by choice. The Masa. went soon after it was repaired because every time I drove it I could never get over the feeling something else was going to break on it and thus started my Spyder story.
Timbo_Mint said:
<snip>The Masa. went soon after it was repaired because every time I drove it I could never get over the feeling something else was going to break on it <snip>.
A good friend told me about a more extended experiment with Maserati ownership in the not so distant past. For him it turned out other things did break, and in his ownership the car spent over 50% of the time at the dealer. I hope they can build a little more confidence into the products.I'm guessing Porsche take the reliability side of life pretty seriously, but achieving 100% is not realistic. I'm hoping they are still at least better than most. My GT86 has been pretty close to faultless for over 4.5 years, and Porsche ownership ought to be a little better...
Liam
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