Costco Tyre Change Long Wait Time Because it was a Porsche
Costco Tyre Change Long Wait Time Because it was a Porsche
Author
Discussion

Batlamb

Original Poster:

101 posts

206 months

Sunday 7th July 2019
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Hello

This is a strange one but in case I am wrong I wanted to get some opinions.

Got some new tyres for my car from Costco as the where doing Michelin N4 Tyres at a good price. Booked an appointment and arrived early to only of been served 20 mins late. Once everything was sorted I was told the tyre change was going to take 2 hours.

At this point I was not a happy bunny and said that it should not take this long and the guy laugh at me and said what do I expect it is a Porsche and tyre changes for them take longer.

Had to leave as I was going to miss a ferry if I got them done. But am I mad for thinking that all car tyres take the same amount of time to get done?

smileymikey

1,446 posts

250 months

Sunday 7th July 2019
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Man leaves getting new tyres fitted on sports car to less than two hours before he needs to leave for a European driving trip. then spits his dummy when it goes wrong and blames someone else.

stevemcs

9,974 posts

117 months

Sunday 7th July 2019
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4x15” steel wheels with chunky profile we allow 30 - 45 minutes, 20” runflats we allow 75 minutes, some tyres do take longer and neither of us want to damage your wheels.

While two hours does seem a little long would you rather they were carefull ? Were they running on time and why did you leave it to the very last minute ?

anonymous-user

78 months

Sunday 7th July 2019
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Fitting 4 tyres on pretty much any car shouldn't take much more than 1hour.

A bit silly leaving tyre fitting until you are about to board a ferry though.

Batlamb

Original Poster:

101 posts

206 months

Sunday 7th July 2019
quotequote all
If they had not kept me waiting so long I would of been fine. But it was the way the sales guys laughed at me saying it takes 2 hours to fit the tyres that got me. It was like he was taking pleasure from annoying me.

Thanks for being helpful with letting me know about how long it takes you to do your tyres.

Batlamb

Original Poster:

101 posts

206 months

Sunday 7th July 2019
quotequote all
smileymikey said:
Man leaves getting new tyres fitted on sports car to less than two hours before he needs to leave for a European driving trip. then spits his dummy when it goes wrong and blames someone else.
You are funny. Let me know when your comedy special is on Netflix’s so I can watch you on the ferry.

Evolved

4,064 posts

211 months

Sunday 7th July 2019
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What model Porsche is it?

Batlamb

Original Poster:

101 posts

206 months

Sunday 7th July 2019
quotequote all
Evolved said:
What model Porsche is it?
It is a 987 Boxster with 18’s.

tozerman

1,277 posts

251 months

Sunday 7th July 2019
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I agree that Cosco tyre fitters do not have any sense of urgency whatsoever.

What annoyed me more was when I went to enquire about some new Porsche tyres, I asked for MPS4 prices, the chap then said they are not N spec tyres! I replied that I knew this. He proceeded to tell me it is company policy Not to fit non N spec tyres on Porsche wheels!! it was only after a small Frank exchange of opinions that he told me MPS4 are not available in my size. My back up tyre was another set of MPS2 N4. If only they weren't so cheap....

Ziplobb

1,534 posts

308 months

Sunday 7th July 2019
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pay monkees you get peanuts
or should that be poay peanuts get monkees ? either way

anonymous-user

78 months

Sunday 7th July 2019
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Shouldn't this be moved to the "a bit council" thread

Batlamb

Original Poster:

101 posts

206 months

Sunday 7th July 2019
quotequote all
Evolved said:
What model Porsche is it?
It is a 987 Boxster with 18’s.

Cheib

25,090 posts

199 months

Sunday 7th July 2019
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I imagine Costco are much cheaper for supply and fit of tyres ? Other tyre suppliers and fitters might specialise in overall service and charge a little bit more...but let you make an appointment etc. It’s a question of whether money in your bank account or your time is more valuable. For me I’d always go with the latter it it’s combined with good service....which is why I use a local independent tyre dealer who are excellent.

Welshbeef

49,633 posts

222 months

Sunday 7th July 2019
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At Costco you cannot “book” a time slot if it’s busy and you turn up your at the back of the queue simple as that.

When I have the 4 tyres changed I go not at busy times deliberately to be first or next but one in the queue. It’s always 45-60mins
I use Reading Costco and have done for many tyres and lots of different tyre fitters they have been extremely good.

DarkMatter

1,498 posts

255 months

Sunday 7th July 2019
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I recently had two new rear tyres fitted to my Cayman S, it took about an hour.

Klippie

3,608 posts

169 months

Sunday 7th July 2019
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I had four fitted on my 987 at Costco, they did them while I was doing some shopping and anyone who has visited Costco knows you can spend hours in there looking at all the goodies.

When I went to pick it up they were re-checking all the wheel studs were torqued up pressures were good and off I went...superb service as usual from Costco.

As I’am sure most on here would do reminded them to take care of the wheels, their reply was we get a lot more expensive cars than that in here not to worry...it raised a chuckle.

964Cup

1,607 posts

261 months

Sunday 7th July 2019
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Had eTyres fit some tyres to a new set of Cup 1s recently. Even though there was no need to remove old tyres first, by the time the (excellent) fitter had carefully fitted and balanced all four tyres, then removed the original wheels from the car (including being extra careful when jacking it up), fitted the new ones and double-checked the wheelnut torque, we were about 90 minutes in. Add on removing old tyres and faffing about with locking wheelnuts (I wasn't using them) and I could easily see it being two hours. Bear in mind that the tyres are directional, so you need to take time to make sure you've got them on the right way round, that balancing needs to be precise, and that the fitter won't want a massive bill for damage to your expensive wheels.

smileymikey

1,446 posts

250 months

Sunday 7th July 2019
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Batlamb said:
smileymikey said:
Man leaves getting new tyres fitted on sports car to less than two hours before he needs to leave for a European driving trip. then spits his dummy when it goes wrong and blames someone else.
You are funny. Let me know when your comedy special is on Netflix’s so I can watch you on the ferry.
This my friend explains why the manager appeared to be fresh out of f*cks to give, when dealing with you x

neilf

985 posts

135 months

Sunday 7th July 2019
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Not sure how much cheaper than the rest Costco are, but don’t ignore your OPC come new tyre time.
I’d priced up 4 new tyres for my previous 981 at Blackcircles etc a couple of years back, planning to have them fitted after a Service. Didn’t even bother asking my OPC as I assumed they would be £££. OPC commented tyres were ready for a change at the Service. They didn’t know I’d already got some quotes. OPC was about £5 a corner cheaper.

Simon E

148 posts

242 months

Sunday 7th July 2019
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Batlamb said:
I would of been fine.
I would have been fine.