Porsche forgot to fit rollcage
Porsche forgot to fit rollcage
Author
Discussion

luckyhands

Original Poster:

45 posts

68 months

Thursday 12th November 2020
quotequote all
Was about to pick up my GT4 today...got a call saying that the factory have forgotten to fit the roll cage...
I asked them if it was the correct chassis as there are bolting mounts on the firewall of the cars with CS. They reckon yes.
They have raised and warranty with Porsche. Would you be worried?

Twinfan

10,125 posts

127 months

Thursday 12th November 2020
quotequote all
A quick check if it's a correct Clubsport would be if the carpets have the pre-cut sections for harnesses and the Motorsport front cage. I suspect it hasn't got them, otherwise someone at the factory would have realised there was no rear cage to go with the CS carpet set, surely? If it has got the proper carpets, a quick peak underneath a cutout will show you if the correct chassis bolts are in place.

I'd see what the factory say. They may send the OPC a cage and carpet set and get them to fit them, although the rear parcel shelf and covers would be different too? My car's not with me currently so I can't go and check what mine's like.

If it was me, and my car needed taking to pieces to fit the cage, I think I'd reject it and ask for a new one. I'd also been very annoyed my OPC hadn't realised before collection day! Did the SA not check your spec vs the car before today?


Over over under steer

787 posts

146 months

Thursday 12th November 2020
quotequote all
A similar cock up happened to a pal of mine with a 991.1 GT3RS. Wrong seats, wrong wheels. They said these couldn’t be retrofitted, so what happened was Porsche gave him the car for 6ish months, with an agreed usage of c.5,000 miles, whilst the correct spec was being built, then when it arrived, he simply switched over to the new one.

So, the point it, if they can’t retrofit this, which I wouldn’t be surprised, don’t just accept the delay, I’d be asking for that car until yours is built.

Melvynr

1,404 posts

74 months

Thursday 12th November 2020
quotequote all
Over over under steer said:
A similar cock up happened to a pal of mine with a 991.1 GT3RS. Wrong seats, wrong wheels. They said these couldn’t be retrofitted, so what happened was Porsche gave him the car for 6ish months, with an agreed usage of c.5,000 miles, whilst the correct spec was being built, then when it arrived, he simply switched over to the new one.

So, the point it, if they can’t retrofit this, which I wouldn’t be surprised, don’t just accept the delay, I’d be asking for that car until yours is built.
That's brilliant and the way to do business.

PushedDover

7,091 posts

76 months

Thursday 12th November 2020
quotequote all
Melvynr said:
Over over under steer said:
A similar cock up happened to a pal of mine with a 991.1 GT3RS. Wrong seats, wrong wheels. They said these couldn’t be retrofitted, so what happened was Porsche gave him the car for 6ish months, with an agreed usage of c.5,000 miles, whilst the correct spec was being built, then when it arrived, he simply switched over to the new one.

So, the point it, if they can’t retrofit this, which I wouldn’t be surprised, don’t just accept the delay, I’d be asking for that car until yours is built.
That's brilliant and the way to do business.
and what the OP should set the precedence as

luckyhands

Original Poster:

45 posts

68 months

Thursday 12th November 2020
quotequote all




Twinfan said:
A quick check if it's a correct Clubsport would be if the carpets have the pre-cut sections for harnesses and the Motorsport front cage. I suspect it hasn't got them, otherwise someone at the factory would have realised there was no rear cage to go with the CS carpet set, surely? If it has got the proper carpets, a quick peak underneath a cutout will show you if the correct chassis bolts are in place.

I'd see what the factory say. They may send the OPC a cage and carpet set and get them to fit them, although the rear parcel shelf and covers would be different too? My car's not with me currently so I can't go and check what mine's like.

If it was me, and my car needed taking to pieces to fit the cage, I think I'd reject it and ask for a new one. I'd also been very annoyed my OPC hadn't realised before collection day! Did the SA not check your spec vs the car before today?
Well I thought they did as they have my a call a few days ago asking if I wanted the harnesses fitted. I said yes and heard nothing else until a few hours before the handover. To be fair, the dealership has been really good throughout the purchase so I’m willing to cut them some slack. But kinda felt like my mum had told me Christmas had been cancelled....

Rojibo

1,747 posts

100 months

Thursday 12th November 2020
quotequote all
Never waste a good crisis, I can only imagine how frustrating it must be, but try and get 5000 miles of free motoring out of them if they have to rebuild it...

julian987R

6,840 posts

82 months

Thursday 12th November 2020
quotequote all
luckyhands said:
Was about to pick up my GT4 today...got a call saying that the factory have forgotten to fit the roll cage...
I asked them if it was the correct chassis as there are bolting mounts on the firewall of the cars with CS. They reckon yes.
They have raised and warranty with Porsche. Would you be worried?
unless you still really want the roll cage, I would aim to agree to £10K, minus the rollcage cost £2,778.00, so £12788 off the price, or cancel your order and start over.

Edited by julian987R on Thursday 12th November 21:16

Buffalo Girls

292 posts

235 months

Thursday 12th November 2020
quotequote all
I don’t think that Porsche would “forget” to fit something. The order would have been incorrectly placed.

Twinfan

10,125 posts

127 months

Thursday 12th November 2020
quotequote all
Not necessarily. If a cage was unavailable for some reason they may not hold the build up and send it anyway in order to meet the production schedule. Stopping the line to move a car out of the way costs the factory money.

It's very odd though. I'd definitely want to get to the bottom of how it happened out of curiosity!

luckyhands

Original Poster:

45 posts

68 months

Thursday 12th November 2020
quotequote all
actually when I registered for Porsche connect I can see the spec of my car as a picture on the app. I can see the roll cage on it. So looks like the correct order is been out through.

jh001

634 posts

200 months

Thursday 12th November 2020
quotequote all
Over over under steer said:
A similar cock up happened to a pal of mine with a 991.1 GT3RS. Wrong seats, wrong wheels. They said these couldn’t be retrofitted, so what happened was Porsche gave him the car for 6ish months, with an agreed usage of c.5,000 miles, whilst the correct spec was being built, then when it arrived, he simply switched over to the new one.

So, the point it, if they can’t retrofit this, which I wouldn’t be surprised, don’t just accept the delay, I’d be asking for that car until yours is built.
Had very similar situation with Audi in 2007, my R8 turned up at the dealership in black not white as I wanted, long story short - Audi UK let me have the black car absolutely foc (including insurance) for 6 months until the correct spec car was delivered.

Mistakes do happen, just depends on how the problem is dealt with, I personally would take up the issue with Porsche UK.

luckyhands

Original Poster:

45 posts

68 months

Friday 13th November 2020
quotequote all
Update.
OPC says that the chassis is correct and the mounting points are all there. Apparently they're finding a part number for the cage, which will be shipped over.
If all the mounting points are there, will this just be a bolt in job for the cage I wonder. Or if the carpets are going to have to be pulled up etc.

Twinfan

10,125 posts

127 months

Friday 13th November 2020
quotequote all
Have you got the correct carpets with the cutouts? I've just checked my car and you'll also need the correct interior plastics with cutaways for the cage rails.

luckyhands

Original Poster:

45 posts

68 months

Friday 13th November 2020
quotequote all
I've not actually been down to look, but from what the SA says, it's literally only the roll cage that's missing. Anyway, Porsche have admitted they ballsed it up, so let's hope they are as fastidious about the roll cage fitment as they are about us using N-rated tyres!

Twinfan

10,125 posts

127 months

Friday 13th November 2020
quotequote all
Cool, must have been a supply issue at the point of build then.

Make sure you get compensation of some kind for the inconvenience wink

luckyhands

Original Poster:

45 posts

68 months

Friday 8th January 2021
quotequote all
Hi guys,

Just got my car.
So they retrofitted the roll cage. Is this carpet cutout right?




xxxx5

181 posts

80 months

Friday 8th January 2021
quotequote all
I feel your pain, because that looks a beautiful car, but the pictures you have uploaded with the cut carpets can’t be how Porsche would expect at GT4 to leave the factory? Time to reject it?

Cheib

25,072 posts

198 months

Friday 8th January 2021
quotequote all
Jesus they surely can’t have presented the car like that and expected you to accept it ?

icekay

223 posts

155 months

Friday 8th January 2021
quotequote all
Lovely car but I agree that is really poor work, I wouldn't accept that.

Not sure if they can refit the trim and do it properly, seems a waste to have to reject the whole car as you'll probably be waiting months for a replacement (well, at least for now you probably can't use the car anyway, but still sucks!).