Strange way of selling on Pistonheads??
Discussion
I enquired about a car that I was interested in via a PistonHeads advert.
I emailed the seller through their personal email address that was on the advert and got a reply earlier.
Apparently she is selling as she is out of the country and needs money to help fund her trip. She has stated that she will fund the delivery of the vehicle to me and that all queries and transactional details will need to be answered through PistonHeads as they are dealing with the sale.
I've never heard of this before, is it normal?!
I emailed the seller through their personal email address that was on the advert and got a reply earlier.
Apparently she is selling as she is out of the country and needs money to help fund her trip. She has stated that she will fund the delivery of the vehicle to me and that all queries and transactional details will need to be answered through PistonHeads as they are dealing with the sale.
I've never heard of this before, is it normal?!
spitfire-ian said:
PistonHeads Buyer Protection & PistonHeads Secure PaymentsCurrently fraudulent sellers are claiming to be acting on behalf of PistonHeads and attempt to offer potential buyers a secure and safe way to buy a car. Please be aware that PistonHeads DOES NOT offer a secure payment service and you should not take the transaction any further if you are invited to complete the sale in this way. The only service offered by PistonHeads is a place to advertise cars, we do not get involved with payment handling in any way.
The suggestion to use the fraudulent PistonHeads payment service is usually offered via email, and is sent using an official looking email that mentions PistonHeads throughout. Again, we stress that this is not genuine and you should not proceed. If you are ever in doubt about whether or not an email is genuine, please forward it to adverts@pistonheads.com for confirmation.
Occasionally fraudulent advertisers will ask you to call PistonHeads directly to confirm sale or transaction details. The number provided will often start with 0800. PistonHeads does not provide an 0800 telephone service, so if invited to call a number like this, the only call you should make is to 08720 551 551 to alert us of the potential scam.
If a car you are interested in is suddenly removed from the site please be aware that this may be because the advert is fraudulent. A seller will not usually remove an advert until the deal has been done, so be on your guard if a seller claims to have removed an advert because they believe you will buy the car.
If an advert shows the message 'rejected by PistonHeads' it means that PistonHeads staff have removed the advert, rather than the seller (and the removal could be for a variety of reasons). Please contact us if you are suspicious, or to confirm anything relating to the advert you are viewing.
These scams are usually advertising a car that is priced significantly below market value. If something seems too good to be true it usually is.
We are currently aware of fraudulent email being sent from the following address: membership@pistonheads-support.com These are NOT genuine PistonHeads emails and any communication received from them should be forwarded to adverts@pistonheads.com for investigation.
They have also previously used the following emails:
payment@secure-pistonheads.com
piston.heads@europe.com
PistonHeads@atlantic.w-serve.com
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