Can't change profile Picture

[graeme4130]

Can someone tell me how to change my profile pic please
Every time I change it under 'profile' it appears initially and then defaults back to my previous one ?
I've tried leaving it for a few hours and all the various refreshing options on both my PC and iPhone, but no joy
Cheers
Graeme

[Switch]

We had an issue with this last week. Maybe it's more than a glitch,

I'll take a look on Monday for you chap.

[graeme4130]

Thanks very much for letting me know
I'll have another go at it later in the week

[Synchromesh]

On a similar note, how do you remove a profile picture?

[93Jay]

Synchromesh said:

On a similar note, how do you remove a profile picture?

I Dont think you can, iv just uploaded a blank image to replace what I had.

[graeme4130]

sorry to keep pestering you, but I still can't change it.
Upload says OK, but still goes back to old pic even a couple of hours later

[Switch]

graeme4130 said:

sorry to keep pestering you, but I still can't change it.
Upload says OK, but still goes back to old pic even a couple of hours later

And it's gone!

[graeme4130]

Thank you very much

[Synchromesh]

Changed mine yesterday and all worked ok.

[graeme4130]

Sorry to be a pain, but it seems to have defaulted back to the original (unwanted) pic yet again...

[Switch]

gone again

[getfullycharged]

Hi there, I'm currently having the same problem. I've tried replacing my profile picture several times but it still keeps the old one

[Shaw Tarse]

Try now.

[getfullycharged]

Great thanks it works!!

[adamGT3]

Strangely enought my profile picture has reverted to the orignal picture I had up. Can you assist again. Thanks

[slinky]

Try now..

[adamGT3]

Sorry to be a pain. It worked for maybe a day and now the old picture i wanted to remove has returned again. Do you know why this keeps happening.

[slinky]

[adamGT3]

Exactly I'm been trying to remove that picture and replace it with another one but it keeps coming back everytime you remove it

[Shaw Tarse]

Looks like it may need a techie to sort it out?