Login problems - password and email verification
Login problems - password and email verification
Author
Discussion

Psychobert

Original Poster:

6,318 posts

285 months

Thursday 8th March 2012
quotequote all
Am having big problems logging into the site - I use a combination of laptop at work, a couple of phones and an ipad and pretty well daily for the last week I've had to reset my password as the one I've been using since I joined no longer works. I then have to verify my email address before I can post. Seems to be an issue if I move between machines, so if I stay only using this laptop its ok, but if I log in at home on a different machine I have to reset everythign from the ground up again..

Help!

Big Al.

69,336 posts

287 months

Thursday 8th March 2012
quotequote all
BTTT

And you sorted yet mate?

Psychobert

Original Poster:

6,318 posts

285 months

Thursday 8th March 2012
quotequote all
Afraid not.. Just changed my password and logged out of the laptop to try to log in on a phone and it wouldn't accept my password. Back to the laptop and it asked me to verify my email address..

I tend to not log out of one machine before I log into another - so the laptop at work for example isn't connected all weekend, (I close the window even if I don't log out), but I am never I think online with 2 machines at once..

Pretty sure my pattern of logging in and out hasn't changed at all over the last few months so not sure what the problem could be..

Big Al.

69,336 posts

287 months

Thursday 8th March 2012
quotequote all
thumbup I'll rattle someone's cage. smile

It will hopefully get shorted soon, although things are running slow at the mo and it'll be all hands to the pumps.

Psychobert

Original Poster:

6,318 posts

285 months

Thursday 8th March 2012
quotequote all
Cheers Al thumbup Its not a biggie, so if there are other issues for the hamster trainers to worry about, then I can live with the workaround..

MattDell

3,302 posts

184 months

Friday 9th March 2012
quotequote all
The only thing I can guess is that the cookie stored on your machine thinks your e-mail address is not verified. So if you verify it on one machine, the other is not going to know.


Try this: When you get a computer that works fine, leave it. Then if another computer or device thinks your e-mail address is not verified, clear your cookies and try to log in.


It's a bit of a long shot, but clearing cookies never hurts.

-Matt

CBR JGWRR

6,583 posts

178 months

Friday 9th March 2012
quotequote all
Recently changed name/password?

Psychobert

Original Poster:

6,318 posts

285 months

Tuesday 13th March 2012
quotequote all
Had to change the password several times as the bloody thing wouldn't allow me in with the old one..

That said, no problems this morning, so the gremlins may have been evicted..

Switch

3,455 posts

204 months

Wednesday 4th April 2012
quotequote all
Sorted wink

Psychobert

Original Poster:

6,318 posts

285 months

Wednesday 4th April 2012
quotequote all
Thanks thumbup No idea whay it happened, but seems fine now.. smile

Switch

3,455 posts

204 months

Wednesday 4th April 2012
quotequote all
Took a little bit of prodding around in the back end
"oooo errr missus"

Uhura fighter

7,018 posts

212 months

Wednesday 4th April 2012
quotequote all
Switch said:
Stuff
Off topic.

YHM

Thanks.

Switch

3,455 posts

204 months

Wednesday 4th April 2012
quotequote all
Uhura fighter said:
Off topic.

YHM

Thanks.
YHM, Also - fixed it wink

Uhura fighter

7,018 posts

212 months

Wednesday 4th April 2012
quotequote all
Switch said:
YHM, Also - fixed it wink
Great Stuff.

Many thanks. clap