PH now charging for adverts!
PH now charging for adverts!
Author
Discussion

Mr Tank

Original Poster:

5,799 posts

304 months

Monday 25th June 2012
quotequote all
Hi

I have just tried to put up an add in the Classifieds and to my horror PH are now going to charge for adverts!

After them taking me off line for some of the weekend due to me trying to push things for the fest and now this.

I am afraid my days on the forum are numbered as I don't like the way the new owners of the form/PH are now doing things!

Andy



Edited by Mr Tank on Monday 25th June 14:24

rev-erend

21,619 posts

313 months

Monday 25th June 2012
quotequote all
Andy,

I think they have been charging for ads for quiet some time but they allowed long term members to get them for free.

Mr Tank

Original Poster:

5,799 posts

304 months

Monday 25th June 2012
quotequote all
rev-erend said:
Andy,

I think they have been charging for ads for quiet some time but they allowed long term members to get them for free.
We yes they are but I am a long time member and the advert I had for my FHC three months ago was not charged for so why now!

I haven't had a good weekend two car deals for my collection have gone tits up and I am pissed off both cars were from adverts from PH and they now want to charge me!

Andy

TOPTON

1,514 posts

265 months

Monday 25th June 2012
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There was a thread in website feedback a short while ago about advert charging, I am sure they said for new members there is a charge but we have no plans to alter things for long term members. Things must have chnged then. They must have meant at that moment in time(2.47pm on a tuesday when it wasn't raining and cuckoos were digging new tunnels) there was no plans

rev-erend

21,619 posts

313 months

Monday 25th June 2012
quotequote all
Perhaps you upset them .. biggrin

TonyHetherington

32,091 posts

279 months

Monday 25th June 2012
quotequote all
We 100% will not charge you (a long standing member) for ads. Worry not.

PH Director Stuart has been very clear that we will never, ever do that. The time for "long standing member" isn't rolling, but is reviewed periodically. However, your 133 months certainly brings you into that category smile

It will be something a bit a-miss with the ads system. I'll report this thread to our ads team and someone will get on to sort it out and give you that (correctly wanted!) free ad smile

Tony (moderator)

Mr Tank

Original Poster:

5,799 posts

304 months

Monday 25th June 2012
quotequote all
TOPTON said:
There was a thread in website feedback a short while ago about advert charging, I am sure they said for new members there is a charge but we have no plans to alter things for long term members. Things must have chnged then. They must have meant at that moment in time(2.47pm on a tuesday when it wasn't raining and cuckoos were digging new tunnels) there was no plans
O! it's better than that, long term members have to send a pleading letter/e-mail so you don't get charged. There system can't pick up a long term member from a newbie so they send you out a letter/e-mail. They then reply telling you how to get round the charge. The thing is when I had my FHC for sale in May (Which was after the date they started charging) I was not charged. So they have changed the rules again!

With the hassel I had at the weekend with PH I am so pissed of with PH I may just pack it in and just play with my toys when I can!

Andy

crofty1984

17,064 posts

233 months

Monday 25th June 2012
quotequote all
IIRC for long standing members the "pay now" screen does pop up, but you don't put any card details etc in and you get your ad for free.
I'm 100% certain that long standing members DON'T pay, but not exactly sure of the mechanism.

Major Fallout

5,278 posts

260 months

Monday 25th June 2012
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I just posted an advert and I wasn't charged?


Mr Tank

Original Poster:

5,799 posts

304 months

Monday 25th June 2012
quotequote all
rev-erend said:
Perhaps you upset them .. biggrin
I proberly have, by trying to raise money for charity and they want some! biggrin


Switch

3,455 posts

204 months

Monday 25th June 2012
quotequote all
crofty1984 said:
IIRC for long standing members the "pay now" screen does pop up, but you don't put any card details etc in and you get your ad for free.
I'm 100% certain that long standing members DON'T pay, but not exactly sure of the mechanism.
This is true.
If you're a long standing member the "Payment screen" will show up, and when you click "Pay now" it takes you straight to the "congratulations" page.

Garlick

40,601 posts

269 months

Monday 25th June 2012
quotequote all
Mr Tank, forgive me but I thought Katie had explained this via email already.

You get a free ad, but will see a 'pay now' button. Click that and it will take you to the next page showing your advert is free. It's the way we all (me included) do it, but I agree that the 'pay now' prompt makes you think you have to get your card out.

Have you tried that?

Mr Tank

Original Poster:

5,799 posts

304 months

Monday 25th June 2012
quotequote all
Yes she has by why with todays tech should a old member have to go through this. I had an add only in may no problem. Surely your system should be able to link a e-mail address with a Forum name and not apply the rule with out us having to do things. To me you have now become money oriented before members!

Plus it was not an add it was a wanted! Do you charge for that as well!

Andy

Switch

3,455 posts

204 months

Monday 25th June 2012
quotequote all
Mr Tank said:
Yes she has by why with todays tech should a old member have to go through this. I had an add only in may no problem. Surely your system should be able to link a e-mail address with a Forum name and not apply the rule with out us having to do things. To me you have now become money oriented before members!

Plus it was not an add it was a wanted! Do you charge for that as well!

Andy
Who is she?

If you signed up for a classifieds account using the same details as used in your forum account they should be linked and providing that you registered before the cut off date (which you obviously did) then the adverts are free by the above described method.

Garlick

40,601 posts

269 months

Monday 25th June 2012
quotequote all
To help me attempt understand, can I clarify.

Ads have been charged for years now

Older members have got free ads for the same period

You get a free ad, but you might have to click one extra time to get it

You mention having to send an email to us? You don't.

We are now money grabbing despite nothing changing at our end

OK, so what exactly has changed/ are we doing wrong here? We've said how you get a free ad and three of the team are trying to help and explain.

Genuinely confused

Mr Tank

Original Poster:

5,799 posts

304 months

Monday 25th June 2012
quotequote all
I am sorry but the e-mail sent to me told me I had to e-mail PH. I was told in a later e-mail that this was automaticly sent out, if you can look at the e-mail sent to me you will see this!

Now in May I had an advert to sell a Tasmin FHC, I wasn't asked then for a payment and I certainly didn't click on any boxes.

But again this was not an advert as such, I was not seling anything, I was posting up a wanting notice i.e. I wanted a Tuscan Race car!

Andy

Mr Tank

Original Poster:

5,799 posts

304 months

Monday 25th June 2012
quotequote all
Switch said:
Who is she?

If you signed up for a classifieds account using the same details as used in your forum account they should be linked and providing that you registered before the cut off date (which you obviously did) then the adverts are free by the above described method.
Sorry I appoligise "Katie" and apoligise to her!

wild rover

449 posts

210 months

Tuesday 26th June 2012
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Does anyone know how old a member do you have to be just pain for an advert.Got it free the last time i used it.confusedconfused

Stuart

11,639 posts

280 months

Tuesday 26th June 2012
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wild rover said:
Does anyone know how old a member do you have to be just pain for an advert.Got it free the last time i used it.confusedconfused
Currently memberships predating 1st Jan 2009, so unfortunately you're just outside of qualification at present.

Gazzab

21,633 posts

311 months

Friday 6th July 2012
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I seem to be fine for free ads still :-)