MOD's Classified Login Problem
MOD's Classified Login Problem
Author
Discussion

malford

Original Poster:

18 posts

266 months

Wednesday 5th December 2012
quotequote all
Hi, I'm trying to login into the classifieds and have tried using both my "username" and registered email address and both have failed (although I can log into the forums ok)

I've been a member since July 2004 and I'm trying to place a free Ad...(can you tick my box please)

I have also submitted a "forgotten password request" using my registered email address and this has not made it to my inbox (have checked spam and junk box but nothing) I do receive the daily news from PH so I know the email address is ok.

I have read the FAQ and tried all options but its not working.

Kind Regards Malcolm

Switch

3,455 posts

204 months

Wednesday 5th December 2012
quotequote all
Your username is 'malford' and your password should be whatever it was in the old system, if you're still stuck I'll reset your password for you.

malford

Original Poster:

18 posts

266 months

Wednesday 5th December 2012
quotequote all






Thanks for the quick reply...

I can login to the forums ok using my username or email address but when I go to classifieds it will not login using either methods.

I have since changed my password in the control panel which then prompted a email verification (this email arrived 1 hour later)
In the meantime I changed my email just in case my sky email wasnt working properly.

Anyway sky email verification came through and I clicked on the link which then allowed me back into the forum login screen.

But I still cannot log into the classifieds...

I have uploaded some screen grabs for you.

Regards Malcolm

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3,455 posts

204 months

Wednesday 5th December 2012
quotequote all
The classifieds and forums login systems are separate.

Changing your password in one will not help the other.

I'll track down your classifieds account and reset your account.

malford

Original Poster:

18 posts

266 months

Wednesday 5th December 2012
quotequote all
Thank you so much smile

malford

Original Poster:

18 posts

266 months

Wednesday 5th December 2012
quotequote all
All working now after receiving your Administrator reset email...
Thank very much

Kind Regards Malcolm

Switch

3,455 posts

204 months

Wednesday 5th December 2012
quotequote all
Whoop