Can't log in on my android
Can't log in on my android
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Discussion

chevy-stu

Original Poster:

5,392 posts

257 months

Friday 7th December 2012
quotequote all
hello chaps..
can't seem to login to the site on my Samsung galaxy S3 for the last few days. tried via google and other links but won't work

Any ideas ?


Switch

3,455 posts

204 months

Friday 7th December 2012
quotequote all
chevy-stu said:
hello chaps..
can't seem to login to the site on my Samsung galaxy S3 for the last few days. tried via google and other links but won't work

Any ideas ?
If you're at the Ace I could have a go at fixing it for you there?
Initially I'd suggest clearing your cookies... Is this for the forums btw?

Rollcage

11,345 posts

221 months

Sunday 9th December 2012
quotequote all
On a similar note (and don't flame me for it) I can't log in to PH when connected to Mcdonald's WiFi. Don't know why, change to HSDPA and it's fine, as are all more other wifi access points.

Kinky

39,941 posts

298 months

Sunday 9th December 2012
quotequote all
Works ok on my S2, on ICS. Not sure if there's anything different (software wise) between the 2 and 3?

Rollcage

11,345 posts

221 months

Sunday 9th December 2012
quotequote all
It's strange - it used to work, and all of a sudden it doesn't any more, and I can't think of anything that might have changed on my phone. It's hardly the end of the world, but wifi is less battery intensive.

chevy-stu

Original Poster:

5,392 posts

257 months

Sunday 9th December 2012
quotequote all
Very weird. Removed all cookies, history etc. Reset stuff.. still won't log into mobile, will let on on full website.. WiFi or data seems the same... assume it's my phone..

madbadger

11,752 posts

273 months

Monday 10th December 2012
quotequote all
I'm getting the same on my iphone.

Can log in on my work computer and can log in on my phone on the full site, but cannot log in to the mobile site.

I'm definitely using my correct user name and password.

madbadger

11,752 posts

273 months

Monday 10th December 2012
quotequote all
madbadger said:
I'm getting the same on my iphone.

Can log in on my work computer and can log in on my phone on the full site, but cannot log in to the mobile site.

I'm definitely using my correct user name and password.
Just cleared cookies and history and it has let me log on. woohoo

Wierd.

Tartan Pixie

2,216 posts

176 months

Monday 10th December 2012
quotequote all
Can't log on to the mobile site with my blackberry, clearing cookies doesn't seem to help. frown

The phone randomly logged itself out last night while browsing PH and I haven't been able to log on since. I can use the full site no problems on both my phone and computer, it's just the mobile site that doesn't work.

Bill

58,580 posts

284 months

Monday 10th December 2012
quotequote all
Are you logging in via the "Members" link at the top, or just when prompted when you look at "Mystuff"?

Tartan Pixie

2,216 posts

176 months

Monday 10th December 2012
quotequote all
Yes I was using my stuff as that's the page I've got bookmarked. It works if I go to members and log in from there so thanks for that one.

The fault can be replicated. I logged out and tried them again, it works from members but not my stuff. It's a blackberry bold with OS version 7.1.0.342.

Bill

58,580 posts

284 months

Monday 10th December 2012
quotequote all
It's a known bug and is on the list AFAIK.

Tartan Pixie

2,216 posts

176 months

Monday 10th December 2012
quotequote all
Thanks, knowing this has saved me from wondering why my phone doesn't work. smile