Posting an advert woes
Author
Discussion

VEA

Original Poster:

4,792 posts

230 months

Thursday 9th January 2014
quotequote all
Afternoon PH Gurus,

I am trying to list an advert for my car however this appears to be in vain.
I keep getting

Can someone help?

rscott

17,458 posts

220 months

Thursday 9th January 2014
quotequote all
Any chance you can post the url of that page?

VEA

Original Poster:

4,792 posts

230 months

Thursday 9th January 2014
quotequote all
http://www.pistonheads.com/error/notfound?uri=/acc...


The first time I went through it asked me to complete my account. So I did, upon clicking save it gives me that, I also get it when clicking continue from the first page of creating an advert.

VEA

Original Poster:

4,792 posts

230 months

Thursday 9th January 2014
quotequote all
Late afternoon bump

VEA

Original Poster:

4,792 posts

230 months

Friday 10th January 2014
quotequote all
Morning Bump...

Still getting the same message... same URL.


Come on guys? I'm trying to use this to sell my car, surely it can't be that hard...

V8mate

45,899 posts

218 months

Friday 10th January 2014
quotequote all
They can't slap the £50 'investment' surcharge on you private sellers. They care not one jot.

KatieM

166 posts

173 months

Friday 10th January 2014
quotequote all
Please check that you have completed all of the account details section. Isssues between step 1-2 are caused by a missing phone number and or postcode. To check them log in and click your name in the top right hand corner of the classifieds page

If that doesn't work, please email adverts@pistonheads.com from your registered classifieds address and I will look into it for you.

VEA

Original Poster:

4,792 posts

230 months

Friday 10th January 2014
quotequote all
KatieM said:
Please check that you have completed all of the account details section. Isssues between step 1-2 are caused by a missing phone number and or postcode. To check them log in and click your name in the top right hand corner of the classifieds page

If that doesn't work, please email adverts@pistonheads.com from your registered classifieds address and I will look into it for you.
KatieM, thanks for getting back to me, I have just emailed you.

VEA

Original Poster:

4,792 posts

230 months

Saturday 11th January 2014
quotequote all
Still no response.

VEA

Original Poster:

4,792 posts

230 months

Tuesday 14th January 2014
quotequote all
Guys,

This is getting really quite tedious now. All I want to do is list an advert.

I have now gone through and created another classified account with another email address, I get further through the setup process now but upon clicking continue on the include phonesafe page I am now getting a 500 error.

The url is http://www.pistonheads.com/selfservice/contactpref...


I have emailed adverts@pistonhead.com twice since the request by KatieM and have not had a response bar the initial we will respond with 24 hours thing.

I want to list my car on PH, I feel that it will give me the best chance for getting the most possible for my car. BUT it is proving really difficult. I have listings on ebay and AT ready to go but I don't really want to give them the money...

Someone, please can I get some help?

V8mate

45,899 posts

218 months

Tuesday 14th January 2014
quotequote all

VEA

Original Poster:

4,792 posts

230 months

Tuesday 14th January 2014
quotequote all
V8mate said:
Cheers...

MattDell

3,302 posts

184 months

Tuesday 14th January 2014
quotequote all
V8mate said:
In no way is that helping, V8Mate.

VEA, sorry you're having trouble. It seems to be an issue with allocating you a Phonesafe number. Let me investigate what's happening and I'll get back with you.

VEA

Original Poster:

4,792 posts

230 months

Tuesday 14th January 2014
quotequote all
MattDell said:
In no way is that helping, V8Mate.

VEA, sorry you're having trouble. It seems to be an issue with allocating you a Phonesafe number. Let me investigate what's happening and I'll get back with you.
Thanks Matt, much appreciated.

MattDell

3,302 posts

184 months

Tuesday 14th January 2014
quotequote all
It seems to be working now. Can you give it a try?

I've also given you free ad rights. smile

VEA

Original Poster:

4,792 posts

230 months

Tuesday 14th January 2014
quotequote all
MattDell said:
It seems to be working now. Can you give it a try?

I've also given you free ad rights. smile
Thank you very much Matt, I'm just about to head home so will try again when I get home and post back on here the results.

Thanks again.

VEA

Original Poster:

4,792 posts

230 months

Tuesday 14th January 2014
quotequote all

VEA

Original Poster:

4,792 posts

230 months

Wednesday 15th January 2014
quotequote all
Morning,

Just to udpate you, I have just tried again (back with my original account) and I now can't get to the phonesafe page. Getting the 404 error again...

yours hopefully

MattDell

3,302 posts

184 months

Wednesday 15th January 2014
quotequote all
I've fiddled with your account. How about now?

VEA

Original Poster:

4,792 posts

230 months

Wednesday 15th January 2014
quotequote all
Matt,

You are a Gentleman and a scholar. I thank you.

We have lift off.