Username Migration - Tonight - Site Down from 12:30am
Username Migration - Tonight - Site Down from 12:30am
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RacingPete

Original Poster:

9,195 posts

233 months

Tuesday 12th May 2015
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wavey

Hopefully all of you will have have received an email (if the email on your account is up to date) about our new login system. For those that haven't, we are combining our classifieds and forums accounts together so that you have only one login for the whole of PH.

We have migrated all the usernames across tonight and will be releasing this at 12:30am, this will result in a few things happening:
  • You will be logged off, as we cannot cross reference any old cookies you had setup - so you will need to log back in using our new system
  • If you can't remember your password then request a password reminder using your email address or username
  • Inside the email last week, we had to randomly generate a few usernames - we have undone this work so your existing one will work. There maybe a very very small few who do not have the same username, if so see FAQs in this forum, or email/contact the details below
  • We have merged Classifieds and Forum accounts together - we could only do this by matching emails between the two. So if you login and do not see forum posts you had, or do not see your adverts, then it is possible they were under different email addresses. Contact us and we will sort and join them.
  • Some users had more than one account, we have tried to choose the best, so if we have not chosen correctly, let us know and we will sort.
This is a huge task, and as we are migrating nearly 2 million accounts a few may slip through the net. We apologise in advance if you are one of those, but we will work hard to get you back up and running as soon as possible.

So if you are having issues email login@pistonheads.com (I may be sleeping in the morning) or tweet me on @RacingPete (or PM me if you can get into the system) and I will respond.


steve2

1,861 posts

247 months

Tuesday 12th May 2015
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Good luck, hope to see you in the morning .

Shaw Tarse

31,886 posts

232 months

Tuesday 12th May 2015
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Or phone Pete on 018118055

lost in espace

6,584 posts

236 months

Tuesday 12th May 2015
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Panicking a little here, I have an up to date email address but no email.

Shaw Tarse

31,886 posts

232 months

Tuesday 12th May 2015
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lost in espace said:
Panicking a little here, I have an up to date email address but no email.
You should be ok
test pm sent

RacingPete

Original Poster:

9,195 posts

233 months

Tuesday 12th May 2015
quotequote all
lost in espace said:
Panicking a little here, I have an up to date email address but no email.
You are fine, I have checked the backend and you will just login as usual using your usual login.. thumbup

RacingPete

Original Poster:

9,195 posts

233 months

Wednesday 13th May 2015
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Shutting down in a minute or so...

RacingPete

Original Poster:

9,195 posts

233 months

Wednesday 13th May 2015
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... and we are back.

K12beano

20,854 posts

304 months

Wednesday 13th May 2015
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Working - but have had two log in three times since 3:00am?

Debaser

8,383 posts

290 months

Wednesday 13th May 2015
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I can't log in from my mobile, though from my computers I can log in fine (obvously....)

Mobile Error Message said:
Sorry!
An Error occurred. Please click a link in the navigation at the top of the page to continue.
There has been a problem with content generation.
The page you requested seems not to be a part of the mobile portal.

FunkyGibbon

3,857 posts

293 months

Wednesday 13th May 2015
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Debaser said:
I can't log in from my mobile, though from my computers I can log in fine (obvously....)

Mobile Error Message said:
Sorry!
An Error occurred. Please click a link in the navigation at the top of the page to continue.
There has been a problem with content generation.
The page you requested seems not to be a part of the mobile portal.
Same here.

Google [bot]

6,828 posts

210 months

Wednesday 13th May 2015
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Seems to be doing a lot of logging me out.

Legmaster

1,272 posts

236 months

Wednesday 13th May 2015
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FunkyGibbon said:
Debaser said:
I can't log in from my mobile, though from my computers I can log in fine (obvously....)

Mobile Error Message said:
Sorry!
An Error occurred. Please click a link in the navigation at the top of the page to continue.
There has been a problem with content generation.
The page you requested seems not to be a part of the mobile portal.
Same here.
Same here. Can't log into mobile site. Using Android.

Can log into full website via mobile fine.

LaurasOtherHalf

21,429 posts

225 months

Wednesday 13th May 2015
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Google [bot] said:
Seems to be doing a lot of logging me out.
Same here (on iPhone), every time it reloads after I've left safari for example, I'm logged out.

schmunk

4,399 posts

154 months

Wednesday 13th May 2015
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Legmaster said:
Same here. Can't log into mobile site. Using Android.

Can log into full website via mobile fine.
Same - Chrome on Android

madbadger

11,752 posts

273 months

Wednesday 13th May 2015
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iMobile site not working for me either.

trooperiziz

9,457 posts

281 months

Wednesday 13th May 2015
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Is this the end of the old mobile site? I know you were trying to push people onto the new way of using the forum on mobile, but the old mobile site was, and still is, much better smile

RacingPete

Original Poster:

9,195 posts

233 months

Wednesday 13th May 2015
quotequote all
We are just on our way back into work so will look at these issues shortly.

m.pistonheads.com is on it's way out and as part of our new login that is a casualty to anyone wanting to login and use it.

For those getting logged out, please tick the remember me when logging in (as long as you are not on a public computer)

BoRED S2upid

21,035 posts

269 months

Wednesday 13th May 2015
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Mobile site not working, says you have logged in but then you go to the forum and it's logged back out.

Gary-62lgq

2 posts

136 months

Wednesday 13th May 2015
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"This means that a single set of credentials will work across all of PH, and from then on your username will be Gary-fg80i. However, just to make it even easier you’ll also be able to login using your email address @gmail.com. If you want to change your username, you can easily do that once you've logged in by visiting your profile"

As you can see the e mail I received changed my username from jaf01uk to the Gary-fg80i although when I try to log in it is Gary-62lgq, none of which make any sense to me, I have tried the links on the Wiki faq and all come back 404, the one on my profile page when I try to change my username says my jaf01uk is already taken? Presumably by me? Confused....... Oh and no history of subscribed posts or posting history either!

Gary-(random selection of numbers and letters) furious
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