Can't login to Pistonheads on Android phone or tablet
Can't login to Pistonheads on Android phone or tablet
Author
Discussion

gra001

Original Poster:

840 posts

256 months

Sunday 20th March 2016
quotequote all
Guys, as in the topic title I can't login to Pistonheads on my Android phone or tablet........gives me "invalid username or password". When I select "forgotten your password?" I don't receive the email to reset. All OK using my windows laptop with username and password I've used for years. Views appreciated, thanks.

Dom_PH

358 posts

133 months

Tuesday 22nd March 2016
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Hi gra001,

Thanks for your feedback.

Do you still receive the "Email sent. Forgotten password email has been sent" message?
What devices are you using?

Thanks,
Dom

hornetrider

63,161 posts

234 months

Wednesday 23rd March 2016
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gra001 said:
Guys, as in the topic title I can't login to Pistonheads on my Android phone or tablet........gives me "invalid username or password". When I select "forgotten your password?" I don't receive the email to reset. All OK using my windows laptop with username and password I've used for years. Views appreciated, thanks.
I had this after a marshmallow upgrade. Reset password worked for a bit but with the generic random logout bug it surfaced again. I eventually figured out the username field was autocompleting with a space after my username for some reason. Deleted the space and logged in.

Dom_PH

358 posts

133 months

PH TEAM

Wednesday 30th March 2016
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hornetrider said:
I eventually figured out the username field was autocompleting with a space after my username for some reason. Deleted the space and logged in.
Thanks for your advice hornetrider. I have spoken with gra001 and this was indeed the issue.

gra001

Original Poster:

840 posts

256 months

Wednesday 30th March 2016
quotequote all
hornetrider said:
I had this after a marshmallow upgrade. Reset password worked for a bit but with the generic random logout bug it surfaced again. I eventually figured out the username field was autocompleting with a space after my username for some reason. Deleted the space and logged in.
Sorry Hornetrider, I missed your post, you were right so I'm sorted.............thanks.