[RESOLVED] Cant edit selling advert

[craski]

Last time I used Piston Heads to sell a car it was easy (a few years ago), it all worked as expected, no drama.

Time has come to sell again but this time the experience has been frustrating at best.
My images wouldn't upload when creating the advert and so I submitted the advert without images thinking I could just go back into the advert, edit it and add the images. I've tried that on two different computers now and it appears that I cant actually edit the advert. I can "view live" it or "delete" it but cant edit it. The help/FAQ suggests I should be able to edit it (albeit using terminology that doesnt match the web interface) but I cant find a link anywhere in "My Ads" to edit the thing.

Any ideas as to why I cant actually edit the advert?

[James Drake]

Hi there,

Sorry to hear that you're having issues. I've asked a member of the team to look into this and make contact with you in order to resolve the problems. Please don't hesitate to use this forum again though if you're still struggling after that!

Apologies again for the inconvenience,

JD

[craski]

Thanks.

Managed to edit it now.
It seems that you cant edit the advert once submitted and it is awaiting moderator approval.
I may have missed that in help/faq? It may be more appropriate to show an edit button and grey it out/disable it rather than not show one at all or provide some other feedback in My Ads as to why an advert cannot be edited.

[James Drake]

craski said:

It seems that you cant edit the advert once submitted and it is awaiting moderator approval.

It appears that this is true. Thanks for the other feedback and I'm glad you're now all sorted.

Best wishes
JD