Issues logging on on mobile
Issues logging on on mobile
Author
Discussion

Centurion07

Original Poster:

10,395 posts

270 months

Thursday 23rd November 2017
quotequote all
Anyone else?

Past couple of days I've had to login when viewing on my mobile but today it has decided it doesn't agree with me about what my password is.

I tried all manner of known passwords I use but it still wouldn't let me in.

Tried the "forgot your password" reset and it said an email had been sent, but it never made it to my inbox. Tried that twice.

Reset my password via my laptop and STILL I can't login on my mobile... banghead

B'stard Child

30,804 posts

269 months

Thursday 23rd November 2017
quotequote all
Centurion07 said:
Anyone else?

Past couple of days I've had to login when viewing on my mobile but today it has decided it doesn't agree with me about what my password is.

I tried all manner of known passwords I use but it still wouldn't let me in.

Tried the "forgot your password" reset and it said an email had been sent, but it never made it to my inbox. Tried that twice.

Reset my password via my laptop and STILL I can't login on my mobile... banghead
Safari??

I only ask this because I know my password well and I can't log in on Safari with an iphone as my user name (which I also know) - I have to log in with my email address.......

It only affects Safari - all other browsers I use accept my username and password without issues

Oh and yes I did change my password on another device recently to access PH on Safari and still found it didn't work so I changed it back

soad

34,354 posts

199 months

Thursday 23rd November 2017
quotequote all
No issues with my iPain device or via Chrome browser (PC).

Cheers,
Soad

B'stard Child

30,804 posts

269 months

Thursday 23rd November 2017
quotequote all
soad said:
No issues with my iPain device or via Chrome browser (PC).

Cheers,
Soad
And none for me on an iphone/ipad/PC with firefox.

I was just pointing out that I did have an issue with safari on iphone

soad

34,354 posts

199 months

Thursday 23rd November 2017
quotequote all
Safari is working fine for me. Older phone though, SE.

B'stard Child

30,804 posts

269 months

Thursday 23rd November 2017
quotequote all
soad said:
Safari is working fine for me. Older phone though, SE.
Actually good point - I had no issues until after IOS 9.3

Riley Blue

22,930 posts

249 months

Wednesday 29th November 2017
quotequote all
Some time back I had a similar problem using my Samsung tablet. I discovered that when ever I typed my password, a space was inserted after it so it wasn't recognised. I backspaced after typing and all was well.

Centurion07

Original Poster:

10,395 posts

270 months

Wednesday 29th November 2017
quotequote all
We have a winner! biggrin

My phone was inserting a space after my username. Poxy phone. I shall punish it accordingly.

Riley Blue

22,930 posts

249 months

Thursday 30th November 2017
quotequote all
Centurion07 said:
We have a winner! biggrin

My phone was inserting a space after my username. Poxy phone. I shall punish it accordingly.
thumbup