[FIXED] Advert not live/visible - Help req'd from site admin
[FIXED] Advert not live/visible - Help req'd from site admin
Author
Discussion

acme15

Original Poster:

20 posts

154 months

Tuesday 30th June 2020
quotequote all
My advert - Link https://www.pistonheads.com/classifieds/used-cars/...

Is not visible, the link doesnt work, and the car isn't shown in the search results.

I emailed a few days ago asking for it to be fixed and for the duration ofthe advert to be extended by however long it has been broken, but haven't heard anything back yet.

Posting here for maximum visibility!

Feel free to move to somewhere you think it more appropriate, or tag someone who may be able to assist.

Many thanks!

Ron99

1,985 posts

104 months

Tuesday 30th June 2020
quotequote all
Works for me.

Volvo V70 (1998) (West Sussex, United Kingdom)
1998 Volvo V70R finished in Saffron pearl.

acme15

Original Poster:

20 posts

154 months

Tuesday 30th June 2020
quotequote all
What! That is so weird... It doesn't open in any browser, or on my phone, and I can't see it in search results. frown

Well, thats reassuring at least!

Thanks.

DoubleD

22,154 posts

131 months

Tuesday 30th June 2020
quotequote all
Yep your plan has worked and we are now all looking at your advert.

Scrump

23,713 posts

181 months

Tuesday 30th June 2020
quotequote all
I can see the advert (great colour thumbup )
If you still need to speak to someone about this you could try calling (from the Contact us page):

If you are unable to find an answer then please call us on 0208 102 0508 or email the classifieds administrator on adverts@pistonheads.com. Lines are open 9:00-17:00 Monday to Friday. If you have a problem outside of office hours please email us!

Matt Dell

3,292 posts

178 months

PH TEAM

Wednesday 1st July 2020
quotequote all
Sorry about that! Looks like the ad had an incorrect status.

I've updated it and extended the ad to run for another 30 days from today.

Any further issues do get in touch with our support team: https://www.pistonheads.com/contact

smile

acme15

Original Poster:

20 posts

154 months

Wednesday 1st July 2020
quotequote all
Matt Dell said:
Sorry about that! Looks like the ad had an incorrect status.

I've updated it and extended the ad to run for another 30 days from today.

Any further issues do get in touch with our support team: https://www.pistonheads.com/contact

smile
Thanks very much!! <3

I'm confused about how I couldn't see if but the first poster could though! Haha

DoubleD said:
Yep your plan has worked and we are now all looking at your advert.
wink

Scrump said:
I can see the advert (great colour thumbup )
If you still need to speak to someone about this you could try calling (from the Contact us page):

If you are unable to find an answer then please call us on 0208 102 0508 or email the classifieds administrator on adverts@pistonheads.com. Lines are open 9:00-17:00 Monday to Friday. If you have a problem outside of office hours please email us!
Thanks! smile

I emailed from the contact us page, I'm allergic to non-essential phone calls. biggrin

Edited by acme15 on Wednesday 1st July 17:04


Edited by acme15 on Wednesday 1st July 17:04