Pages not loading images
Pages not loading images
Author
Discussion

Pookie123

Original Poster:

911 posts

160 months

Wednesday 5th May 2021
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Hi. This seems to be happening to me recently. When I click on a topic, it will take an age for images to upload and then in the end little white squares will appear where the images should be, I hit the refresh button and they all suddenly appear. It’s on every topic I click on.

This is on my phone and can be on my Wi-Fi, data or any other Wi-Fi at work etc.

Is anyone else having these issues?

Thanks in advance

TR4man

5,447 posts

196 months

Wednesday 5th May 2021
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Yes, I’ve been having this too, but not on every thread.

Some seem to have the images fine, whereas others have had none visible for a week or so.

generationx

8,793 posts

127 months

Thursday 6th May 2021
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Me too, I'm only finding it when using Microsoft Edge though. Google Chrome and my iPad appear to be fine.

I thought maybe my company had changed their security settings but it seems I'm not the only one here.

craig1912

4,345 posts

134 months

Thursday 6th May 2021
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Same here. Ipad Safari I can click on white square and it opens a thumbsnap page with image on. Ipad chrome works fine

LaurasOtherHalf

21,429 posts

218 months

Friday 7th May 2021
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Same for me, plain white squares on iPhoneXR running safari and on MacBook Pro on Safari I tend to get the little blue question marks. Both up to date and been happening for around a week.

cullen

238 posts

227 months

Friday 7th May 2021
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Same for me too...iPad on safari...rather annoying

Pookie123

Original Poster:

911 posts

160 months

Friday 7th May 2021
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Sorry forgot to add to original post that it’s on iPhone using safari.

craig1912

4,345 posts

134 months

Monday 10th May 2021
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Still doing it, not on all pictures though

Ben Lowden

7,202 posts

199 months

PH Marketing Bloke

PH TEAM

Monday 10th May 2021
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Thanks all for reporting. We're not aware of any issues that may be causing this - it this just isolated to Thumbsnap images or also images hosted on other sites too?

If anyone can provide some specific examples such as does it only happen on a specific image or thread regularly, that would be really helpful.

craig1912

4,345 posts

134 months

Monday 10th May 2021
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Seems to be thumbsnap images which appear as a white square (although not all). Click on white square and it opens the photo in Thumbsnap site.
If I go back to thread then photo is there and always is after that.
The last one in this thread was a white square when I posted here

https://www.pistonheads.com/gassing/topic.asp?h=0&...

Flickr and other hosts seem fine

Pookie123

Original Poster:

911 posts

160 months

Monday 10th May 2021
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The images from articles are fine just the ones uploaded by users via Thumbsnap from what I’ve seen.

Ardennes92

688 posts

102 months

Monday 10th May 2021
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Only get this occasionally but refreshing the page seems to then load the images for me when I get the white squares

Ben Lowden

7,202 posts

199 months

PH Marketing Bloke

PH TEAM

Tuesday 11th May 2021
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Thanks all, it looks like this issue is isolated to Thumbsnap then. I'll report to the engineering team and see if there's anything that Thumbsnap can do.

jeremyc

26,905 posts

306 months

Monday 24th May 2021
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I'm getting this again today.

It may be coincidence, but my browser seems to hang when trying to access quantcast.mgr.consensu.org when this happens. The page then loads (with images missing), but a refresh loads everything, images included, immediately without hanging on accessing the quantcast URL.

And yes, it appears to be images hosted by Thumbsnap that are not loading first time round.

Pookie123

Original Poster:

911 posts

160 months

Tuesday 25th May 2021
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Yep still happening for me too. I’m just using google chrome when on my phone now and it’s fixed the problem.

ThumbSnap

26 posts

189 months

Tuesday 25th May 2021
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Thanks for reporting the issue (and thanks to Ben for bring this to our attention).

We're currently not aware of any media-serving issues and traffic patterns to our servers seem to be at normal levels at the moment but we'll look into it and see if there's something we can do.

craig1912

4,345 posts

134 months

Wednesday 26th May 2021
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Happened again to me yesterday evening

___MIKE___

3,898 posts

206 months

Wednesday 26th May 2021
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Same for me for days now using safari or chrome on an ipad.

Laptop they load fine.

Quite tired of it now to be frank, your ads which I don’t want to see load fine, but the images I want to see do not.

This isn’t isolated to a single thread BUT every thread for me.

Tom Logan

3,872 posts

147 months

Thursday 27th May 2021
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Same for me, W10 on laptop, latest FF browser.

craig1912

4,345 posts

134 months

Sunday 30th May 2021
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Still doing it