Questionaire
Questionaire
Author
Discussion

Davwlk

Original Poster:

304 posts

221 months

Friday 28th June 2013
quotequote all
Just filled in a questionnaire from the ACO received in my in box this morning. Highlighted everyone's concerns about security and theft from campsites in the any other comments part.

Troubleatmill

10,210 posts

188 months

Friday 28th June 2013
quotequote all
Did mine yesterday. Also mentioned theft issues.

fatboy18

19,553 posts

240 months

Friday 28th June 2013
quotequote all
Im an ACO member, Ive not had anything come through to me?

Troubleatmill

10,210 posts

188 months

Friday 28th June 2013
quotequote all
ACO Girls on the campsite were asking for people of particular nationalities to take part in the questionnaire.
They took your first name and email address - and said a questionnaire would follow.


FraMac

785 posts

246 months

Friday 28th June 2013
quotequote all
Received mine this morning. I'll fill it in over the weekend and if it allows I'll attach the two page letter of complaint sent to the President of the ACO (in French) earlier this week before returning it.

Rs2oo

2,210 posts

227 months

Friday 28th June 2013
quotequote all
Wish I had one ! Written to them three times re-lack of security and the disgusting toilets facilities but not had a single reply. Can anyone send me a blank copy ?

Davwlk

Original Poster:

304 posts

221 months

Friday 28th June 2013
quotequote all
Mine just appeared in my emails

FraMac

785 posts

246 months

Friday 28th June 2013
quotequote all
Davwlk said:
Mine just appeared in my emails
+1 - I've just returned mine.

Davwlk

Original Poster:

304 posts

221 months

Friday 28th June 2013
quotequote all
This is the email address that my survey came from. It may be worth sending all the complaints about security etc. to them
votreavis@efficience3.com

thestig84

246 posts

218 months

Friday 28th June 2013
quotequote all
I have gone to town on mine. First tickets never arrived, still waiting for refund. Ticket collection (to avoid what happened to first set) was poorly organised. Little trams were random to say the least. Meant we had quite a dangerous walk to Arnage in the pitch black.

For my first time I got the feeling they rely too much on people working around and finding their own solutions to fundamental issues (like motor scooters). All the F1 races I have been to have been much better organised. Simple things like a sign post to Porsche curves viewing area from beausejour camp site or officials that might have the slightest clue!

fatboy18

19,553 posts

240 months

Friday 28th June 2013
quotequote all
Tried the link in the email but it seems not to work? I think it may be because you guys purchased your tickets direct from the ACO and not through a tour operator?

GaryHetherington

161 posts

228 months

Friday 28th June 2013
quotequote all
Did mine this morning. It came through on email address i used to buy tickets direct from ACO. It's quite a lengthy survey so don't click it until you've got a good 20 mins to complete it. As per others above, I slated cleanliness, number of toilets, general organisation, noddy train/free buses, security, signage, lack of electric hook ups etc etc

Davwlk

Original Poster:

304 posts

221 months

Friday 28th June 2013
quotequote all
Hi Fatboy - I got my tickets direct from the ACO. Sorry the link doesn't work. Agree about length of survey - felt I needed a lie down after completing it.

fatboy18

19,553 posts

240 months

Friday 28th June 2013
quotequote all
rofl

indyxe

343 posts

212 months

Friday 28th June 2013
quotequote all
Just completed my questionnaire, was a bit long winding, got a few things off my chest soapbox , just hope they listen.

gt6

1,478 posts

214 months

Saturday 29th June 2013
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Did mine yesterday but as we had no problems in our camp site I gave them good marks for most things, like the question on how many times have you attended the race, options only went up to 20 and i passed that a long time ago

Chrisgr31

14,275 posts

284 months

Saturday 29th June 2013
quotequote all
I did my survey this morning and seems that my expectations are not as great as the rest of you as I was quite complimentary. However I got the whole way through the survey until it was asking questions about me at which point it came up with a server error their end. I was not particularly impressed! So have to start again!

cja

111 posts

159 months

Sunday 30th June 2013
quotequote all
Had mine through, a couple of days ago.

I always have UPS to deliver tickets, etc and that works well. Also, as I stay off-site, the camping problems were not issues for me however, the train/bus problems very much are - 3 hrs for one friggin' bus trip! banghead

I realise that they rely on the goodwill of many people to put on the show, but there is a LOT within their own control that they gloss over (state of road to Mulsanne c/p being just one!) and their sign-posting is just DIRE.

Each trip to LM is a learning one - although I am not sure how many years I have left, to learn it all yikes

vincegail

2,642 posts

184 months

Tuesday 2nd July 2013
quotequote all
It indeed was a bit long....
Expressed my concerns about the 'take all you likeys' and the dangerousness of 'total out of control' friday (mad doesn't cover it anymore).
Hope the ACO will listen and act.