Booking with the LM Tourist Office

[James_N]

Well there has been a monumental cock up with my tickets. My invoice only showed tribune tickets when I received it, so when I asked about my camping and entrance tickets, there was something lost in translation.

To add insult to injury, I emailed her the online banking receipt to prove I had done the bank transfer for my tribune tickets, and she told me they had changed their bank account (but were obviously still sending out invoices with the old details on!). The old bank account and new bank account appear to have the same IBAN and BIC numbers, so hopefully payment will reach her, else I'm 437 Euro down with nothing. No camping, no tribunes!

So if anyone knows of any Tetre Rouge or Houx camping tickets being sold (catch is I need 3 pitches, as we are taking 2 caravans, 2 cars and a large awning!), then please let me know (TR and Houx have electric, and I'm disabled, so these sites suit me as they are fairly close to the village and track). I could chance eBay nearer the time, but don't fancy paying the 200% profit on the tickets that the sellers ask for (but obviously willing to supply beers to anyone who can sell me some tickets!)

I figured booking with the tourist office (for the amount of tickets I wanted), would be a quick and easy process, as it seems to have been for so many people, and with the cheaper tickets, it would pay for my ACO membership! However, I was VERY wrong.

Many Thanks
James

Edited by James_N on Friday 24th January 11:41

[James_N]

Managed to book 3 x Houx none numbered pitches through Brian at 1st tickets. He has saved my bacon!

Don't know much about the none numbered pitches. I will need electric as we have 2 caravans so will probably need to take lots of cable?

[FraMac]

James_N said:

Managed to book 3 x Houx none numbered pitches through Brian at 1st tickets. He has saved my bacon!

Don't know much about the none numbered pitches. I will need electric as we have 2 caravans so will probably need to take lots of cable?

I can't help with your cable conundrum (sorry James) but I'm delighted you've got sorted out OK.

Thanks for the feedback on the tourist office - we'd considered them in the past based on feedback from others - I'm glad we've always booked through Brian / 1st now!

[James_N]

I have heard good things about the tourist office so decided to give them a go. Can't recommend them now I'm afraid, where as Brian has always sorted out me and my friend with whatever we have wanted. It will be a no brainer next year when I need 2015 tickets!

[vincegail]

FraMac said:

I can't help with your cable conundrum (sorry James) but I'm delighted you've got sorted out OK.

Thanks for the feedback on the tourist office - we'd considered them in the past based on feedback from others - I'm glad we've always booked through Brian / 1st now!

I might be one of those 'others'. James went with them on my recommendation, but I'm not so sure about future ticket buying there myself.

Glad to see all is sorted now though!

[FraMac]

Quite possibly, Vince. There's a good number of folk who've always championed Nadine, which made us think about it in the past.

[James_N]

I just have to hope now I get my grandstand tickets and that Nadine gets the bloody money I sent her! Can't believe they were sending invoices out with the incorrect details on but the BIC and IBAC numbers were the same so we'll see.

fking nightmare!

[Vette_1978]

Have faith. I had issues with the tourist office when I moved house and credit cards were rejected. I've used Nadine for about 7 years now and have had no issues. Well when I have I have always got them sorted. Two years ago we had to pick up tickets from Expo, that was the worst. Time will tell, give her chance to sort it, I bet they are unbelievably busy!!

[James_N]

Vette_1978 said:

Have faith. I had issues with the tourist office when I moved house and credit cards were rejected. I've used Nadine for about 7 years now and have had no issues. Well when I have I have always got them sorted. Two years ago we had to pick up tickets from Expo, that was the worst. Time will tell, give her chance to sort it, I bet they are unbelievably busy!!

She sorted it by telling me she had no camping left apart from BSJ and my only hope was cancelations Luckily 1st tickets came good with Houx

Edited by James_N on Friday 24th January 19:52

[GlennC]

For 2012 I tried pre booking through the tourist office & didn't even get a reply to my request.

I got everything I wanted when website booking opened for ACO members so no harm done, but that's pretty poor service.

[gt6]

Well i know James has had problems but i think i have sorted him out now with a spare i was left with, i have always used Nadine and can only recommend her, she has always got me exactly what i want at prices that are only matched by the ACO itself, you get the discount. They do have a limit on the number of tickets for each site and you can not expect to get the best sites the first time you use her, but she will always try to help you and her regular customers have nothing but praise for her.

[James_N]

GlennC said:

I got everything I wanted when website booking opened for ACO members so no harm done, but that's pretty poor service.

I've never managed that either. Everything on the website seems to sell out within seconds of ACO booking opening. I don't know how people manage to reserve what they want and pay so quickly!

[gt6]

James_N said:

I've never managed that either. Everything on the website seems to sell out within seconds of ACO booking opening. I don't know how people manage to reserve what they want and pay so quickly!

Always easier and quicker to use a credit card

[Chrisgr31]

Now I am worried as I have booked through the Tourist Office and not received an invoice yet. Have had an email saying she was going to charge my card and issue the invoice but its not been received.

I'd best chase it up!

[James_N]

Chrisgr31 said:

Now I am worried as I have booked through the Tourist Office and not received an invoice yet. Have had an email saying she was going to charge my card and issue the invoice but its not been received.

I'd best chase it up!

Let us know how you get on

[Chrisgr31]

When did you receive your invoice?

[gt6]

Debits went through on card esrly this week, so check your account first

[James_N]

Chrisgr31 said:

When did you receive your invoice?

I got my invoice through on the 22nd Jan, but the date on it was 16th Jan.

I only got it through after chasing her via email.

[Chrisgr31]

OK I had an email on the 6th or so saying my booking was approved and a certain amount of euros would be taken from my card and the invoice sent. The amount of Euros looks about right, so I'll check the card.

[Chrisgr31]

Ah well the card has been debitted for an amount which looks to cover general admission, camping and grandstands. Shame I don't know which grandstand or campsite, but never mind!