Travel Destinations Porsche curves
Discussion
I booked for 2O years with them, same routine every year, the day after I got back I phoned up and confirmed the same for the following year, bish bash bosh, dead easy to deal with.
I rolled over my booking for the 2 covid years, again, brilliant to deal with, all good.
At some point during the Covid time they were taken over by the Motorsport group, it would hardly be a surprise if the previous owners hit problems, not that I’ve any idea if that’s why they were sold.
That’s when it all went to pot, same routine the day after I got back in ‘22, but immediately felt uneasy, didn’t have any confidence from that first conversation that things were right, I contacted them a few more times, never got anything other than a vague response, in the end they denied any knowledge of any reservation, luckily I managed to piggy back on a friends booking for 23 and have done that again for this year.
Others I know from camping near them for years had similar experiences, sounds like things have gone from bad to worse, the previous owners had obviously built the business up and cared for it, such a shame it’s gone to a shambles.
I rolled over my booking for the 2 covid years, again, brilliant to deal with, all good.
At some point during the Covid time they were taken over by the Motorsport group, it would hardly be a surprise if the previous owners hit problems, not that I’ve any idea if that’s why they were sold.
That’s when it all went to pot, same routine the day after I got back in ‘22, but immediately felt uneasy, didn’t have any confidence from that first conversation that things were right, I contacted them a few more times, never got anything other than a vague response, in the end they denied any knowledge of any reservation, luckily I managed to piggy back on a friends booking for 23 and have done that again for this year.
Others I know from camping near them for years had similar experiences, sounds like things have gone from bad to worse, the previous owners had obviously built the business up and cared for it, such a shame it’s gone to a shambles.
I’ve sent a polite email to the escalation address now.
Hoping we can get this sorted by payment date.
Also wondering what the hell we are going to turn up to when we arrive
The campsite has certainly not been the same since they changed the event company either. Pay an absolute fortune too.
Hoping we can get this sorted by payment date.
Also wondering what the hell we are going to turn up to when we arrive
The campsite has certainly not been the same since they changed the event company either. Pay an absolute fortune too.
In the public campsite there used to be extra charges if you turned up on the Monday/Tuesday, but that was years and years ago.
Certainly not since they have made the scrutineering a more public event on the weekend before.
(But the Porsche Curves is different so there could be different rules)
Also. The track events start on Wednesday so I'm not sure that arriving then counts as being early!
Certainly not since they have made the scrutineering a more public event on the weekend before.
(But the Porsche Curves is different so there could be different rules)
Also. The track events start on Wednesday so I'm not sure that arriving then counts as being early!
jgw- said:
Has anyone else had TD contact them saying "They’ve ‘just’ noticed that we are arriving in the Wednesday and their system hadn’t picked that up before. ACO charge early access of £110 per person"
This seems really fishy...
I had the same issue when I paid the outstanding invoice, mentioned that we were arriving Wedensday and had to stump up the extra money. To be fair this was the case in the old TD day's too but never as much (and I think it was per pitch rather then per person which it is now)This seems really fishy...
jgw- said:
Has anyone else had TD contact them saying "They’ve ‘just’ noticed that we are arriving in the Wednesday and their system hadn’t picked that up before. ACO charge early access of £110 per person"
This seems really fishy...
Yep.This seems really fishy...
This is what I was chasing them about last week as our balance had gone up £500. In our case it seems there was confusion at their offices and I had been told there was an early arrival charge Per Pitch and our original balance reflected this, but then the new balance landed last week with the £500 increase and quoted per person.
Luckily I still had the email confirming in writing it was per pitch so challenged it and got the balance dropped back to original. Not paying additional due to their error!
There has always been an additional charge by TD for early arrival as you get an additional day of use of their facilities and chance to pay over the odds for their food and drink!.
Ben Jk said:
Yep.
This is what I was chasing them about last week as our balance had gone up £500. In our case it seems there was confusion at their offices and I had been told there was an early arrival charge Per Pitch and our original balance reflected this, but then the new balance landed last week with the £500 increase and quoted per person.
Luckily I still had the email confirming in writing it was per pitch so challenged it and got the balance dropped back to original. Not paying additional due to their error!
There has always been an additional charge by TD for early arrival as you get an additional day of use of their facilities and chance to pay over the odds for their food and drink!.
To claim it's the ACO making them charge extra is somewhat dubious thoughThis is what I was chasing them about last week as our balance had gone up £500. In our case it seems there was confusion at their offices and I had been told there was an early arrival charge Per Pitch and our original balance reflected this, but then the new balance landed last week with the £500 increase and quoted per person.
Luckily I still had the email confirming in writing it was per pitch so challenged it and got the balance dropped back to original. Not paying additional due to their error!
There has always been an additional charge by TD for early arrival as you get an additional day of use of their facilities and chance to pay over the odds for their food and drink!.
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