Discussion
I'm sure this isn't the first time someone has asked but I have tried the search and can't find anything particularly relevant.
I have agreed to a lease and due to get the car on the 9th. I have paid the deposit and have now been sent the finance agreement forms to sign and told I need to pay the initial rental-deposit upon completing these forms. They have also stated on the forms the agreement begins today.
This seems weird to me as I don't see why my rental should start a week before I'm even driving the car, as well as the fact paying the initial before receiving the car as well. What happens if it arrives and for whatever reason it isn't in the condition it should be and so I don't agree to the delivery, part of my agreement will already be up before I'm driving the car.
Is this normal? Any help would be greatly appreciated or if anyone has asked something similar could I be linked to it.
Thanks
I have agreed to a lease and due to get the car on the 9th. I have paid the deposit and have now been sent the finance agreement forms to sign and told I need to pay the initial rental-deposit upon completing these forms. They have also stated on the forms the agreement begins today.
This seems weird to me as I don't see why my rental should start a week before I'm even driving the car, as well as the fact paying the initial before receiving the car as well. What happens if it arrives and for whatever reason it isn't in the condition it should be and so I don't agree to the delivery, part of my agreement will already be up before I'm driving the car.
Is this normal? Any help would be greatly appreciated or if anyone has asked something similar could I be linked to it.
Thanks
The deal is through Audi. I emailed stating that I thought this was strange and their response was:
'The initial rental is due before delivery (normally just after the agreement is activated by Audi Finance).
The agreement needs to be activated prior to us delivering your car to you and that process takes two or three days. The direct debit will commence a month after activation.'
I asked about what happens if I don't receive sign off on the delivery but didn't get an answer.
'The initial rental is due before delivery (normally just after the agreement is activated by Audi Finance).
The agreement needs to be activated prior to us delivering your car to you and that process takes two or three days. The direct debit will commence a month after activation.'
I asked about what happens if I don't receive sign off on the delivery but didn't get an answer.
I don't know if Audi is as bad as VWFS, but when I got my Golf I had the dealer cashback within a month, then it took them 3 months to take the deposit and first 3 months payments all at once. They kept blaming their systems. So i had a £30k Golf R and £500 of their dealer's money and all I'd paid was the £180 admin fee to the broker. All the final paperwork was done on the day I picked it up, which was also the day the agreement started. I'm not sure I like the idea of parting with cash before taking receipt of the vehicle, and the agreement should start the day you pick it up IMO.
It's a personal contract hire. I don't personally like the idea of giving them lots of money before I receive the car, and I still haven't got a reply to my question in regards to not signing on the delivery. It's began to give me cold feet which is not good.
Does anyone know the situation for cancelling in these cases. I paid the deposit and would accept that as the car is with the dealer, but I have yet to sign the finance agreement and it states that I can cancel due to it being a distance deal within a 14 day cooling off period. However I am unsure if this is cancelling the finance and so I need to find another way to pay for the car or is that also cancelling my personal contract hire.
Can anyone clarify this or have been in this situation?
Does anyone know the situation for cancelling in these cases. I paid the deposit and would accept that as the car is with the dealer, but I have yet to sign the finance agreement and it states that I can cancel due to it being a distance deal within a 14 day cooling off period. However I am unsure if this is cancelling the finance and so I need to find another way to pay for the car or is that also cancelling my personal contract hire.
Can anyone clarify this or have been in this situation?
The 14 days to cancel is because it's a finance agreement, but cancelling will also cancel the car I believe. 7 days isn't really the end of the world to be fair, are you nervous because you think the car won't appear? I suppose you could call the finance company and offer to pay the whole lease up front, have no monthly payment but get a loan. Maybe it would be a case of as long as they get paid they won't mind, but it seems odd to do it that way.
Edited by born2bslow on Friday 3rd March 06:21
Is this funded through VWFS?
For my Golf R I paid £500 to the dealer when reserving the car, then another £1000 (rest of the deposit) on the day I collected it.
The way they were playing the numbers about was odd. I paid £1500 deposit, then the dealership paid another £1000 or so into the deposit and sent it on to VWFS. Monthly payments started a month later.
I wouldn't be bothered about the timing of the payments, you aren't dealing with a potential scam if you're going through a dealer. Just contact them to confirm that the return date for the car will be after the correct number of years so you aren't losing days.... I bet it already will be.
For my Golf R I paid £500 to the dealer when reserving the car, then another £1000 (rest of the deposit) on the day I collected it.
The way they were playing the numbers about was odd. I paid £1500 deposit, then the dealership paid another £1000 or so into the deposit and sent it on to VWFS. Monthly payments started a month later.
I wouldn't be bothered about the timing of the payments, you aren't dealing with a potential scam if you're going through a dealer. Just contact them to confirm that the return date for the car will be after the correct number of years so you aren't losing days.... I bet it already will be.
Not that I won't get the car, more that I won't get it in the spec that I requested or condition it should be which although it might be rare I have heard it happen. In this case I don't sign for delivery and then they have to get it sorted which will obviously take time and then I'm losing more days, I don't seem to be getting an answer from them to this question.
It's directly through Audi and the dealer keeps referring to them as Audi Finance team, but I'm sure it's under VW.
Second to this is a lot has been happening at my office since I signed the order form back in early December and I've begun worrying about my job and not been given straight answers from them either. Hence the asking about the 14 day cancellation period relating to just the finance but still need to pay for the car or if it cancels the entire order if worst case senario were to happen. It shouldn't be difficult to move the car on as it's all standard and was told there was a wait list.
It's directly through Audi and the dealer keeps referring to them as Audi Finance team, but I'm sure it's under VW.
Second to this is a lot has been happening at my office since I signed the order form back in early December and I've begun worrying about my job and not been given straight answers from them either. Hence the asking about the 14 day cancellation period relating to just the finance but still need to pay for the car or if it cancels the entire order if worst case senario were to happen. It shouldn't be difficult to move the car on as it's all standard and was told there was a wait list.
The timing of the payment has definitely had an impact, but not looking to get out of it necessarily. It did however get me thinking that there is a lot of information that hasn't been told to me, and being a first time lease, something I told them on numerous times, that I'm surprised I haven't been told about possible eventualities, even when I have asked. I'm sure they must know because I can't be the first person asking them about different scenarios and policies
What difference does when you pay the deposit make? You're still going to need to pay it, either now or a couple of weeks after delivery.
It's standard practice to have all finance docs etc signed prior to delivery to allow the dealer to get paid by the finance company. Once you've paid your initial rental then he's paid in full. All about cashflow really. Would you really let a £10k/£20k/£30k car leave your sight without being paid for it?
And why wouldn't the car be in the spec or condition you expect just because you're paying up front
It's standard practice to have all finance docs etc signed prior to delivery to allow the dealer to get paid by the finance company. Once you've paid your initial rental then he's paid in full. All about cashflow really. Would you really let a £10k/£20k/£30k car leave your sight without being paid for it?
And why wouldn't the car be in the spec or condition you expect just because you're paying up front
Edited by Dimebars on Friday 3rd March 09:14
I've already paid the deposit when the car was ordered. How I've always understood how a deposit is done is paid as security incase someone backs out of a purchase before paying for that purchase in full. I paid £500 deposit and I've been told now that I have to pay the rest of the initial rental and the first month of another £2000 before receiving the car. I'm just saying that this seems odd to me because I'm paying a lot upfront before receiving the car, isn't that what the deposit is for?
I'm not saying for sure it will be but I have heard of occasions that a lease car has turned up and it's not to the spec ordered, so it can happen. It's being driven almost 150 miles to get to me, all kinds of eventualities could happen, it could get a knock or scratch or something could happen as I said before it might be incredibly rare but it's not going to be impossible. Then I've already started my lease I've already paid a lot of money to only have to decline the car. I asked the dealer in the eventuality of this happening would my payments be pushed back until I'm actually in the car driving it. I don't think that question is unreasonable
I'm not saying for sure it will be but I have heard of occasions that a lease car has turned up and it's not to the spec ordered, so it can happen. It's being driven almost 150 miles to get to me, all kinds of eventualities could happen, it could get a knock or scratch or something could happen as I said before it might be incredibly rare but it's not going to be impossible. Then I've already started my lease I've already paid a lot of money to only have to decline the car. I asked the dealer in the eventuality of this happening would my payments be pushed back until I'm actually in the car driving it. I don't think that question is unreasonable
If it's the wrong spec, then that's an entirely different issue which although inconvenient, the dealer would have to fix.
Look at it from the dealer's perspective. You've ordered how ever many thousands of metal from him - why would he just give it to you without being paid in full?
If you were buying and not leasing, you'd need to pay the full deposit up front...........
Look at it from the dealer's perspective. You've ordered how ever many thousands of metal from him - why would he just give it to you without being paid in full?
If you were buying and not leasing, you'd need to pay the full deposit up front...........
I have paid the full deposit that's not an issue and I understand about doing that before getting the car.
It's that I've spoken to numerous others who lease or have leased who have only ever paid the initial rental minus the deposit after receiving the car. Even in this post people have suggested that paying the initial rental before getting the car is a little strange.
And as you said that not receiving the right spec is a whole other issue it still doesn't answer the question of will my payments be delayed.
It's that I've spoken to numerous others who lease or have leased who have only ever paid the initial rental minus the deposit after receiving the car. Even in this post people have suggested that paying the initial rental before getting the car is a little strange.
And as you said that not receiving the right spec is a whole other issue it still doesn't answer the question of will my payments be delayed.
The dealer delivered my Golf R thinking VWFS would take the first payment but after 5 months and no initial payment being taken I queried it and was told the dealer was meant to take the initial payment before releasing the car. I did query it earlier with VWFS but they told me the car didn't exist rolleyes.
I wouldn't worry. Mine was direct from a dealer too and not a broker.
I wouldn't worry. Mine was direct from a dealer too and not a broker.
If you're nervous about making the payments, even if your circumstances change they will make you pay the full outstanding balance of the lease if you cancel after the 14 days. So the question is about your level of confidence as to whether you can cover the payments in the event of a change in circumstances.
AGK said:
The dealer delivered my Golf R thinking VWFS would take the first payment but after 5 months and no initial payment being taken I queried it and was told the dealer was meant to take the initial payment before releasing the car. I did query it earlier with VWFS but they told me the car didn't exist rolleyes.
"Sorry, I got the wrong number, bye!" ...drives away in free car lololVWFS seemed useless to me too, I had mine 3 months before they sorted out taking the money. Although their system knew I existed because they kept sending me demand notices to pay up immediately. I had to keep phoning, they'd apologise "sorry it's an automated letter, you can ignore it. We're having system problems blah blah blah..." I made them put in writing that it was their issue/fault, and I told them if it affected my creditworthiness or any default showed up on my Experian report (other reports are available) I'd sue them...how did we survive before computers? It was important at the time as I was trying to arrange a mortgage.
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