Private sales on a dealership forecourt
Discussion
I didn't get an invoice when i bought my car, just a letter stating the salesman has received the money off me and will settle the finance, it was his own car, i had send a bank transfer direct to the garages account so i seen this as proof.
Im a bit stupid and ive just realised he has done it as a private sale on a dealership forecourt as when i rang to get an invoice sent out i was told 'it was his own car so you wont get one', i told them i bought from their premises and paid their bank account.
I want to take out return to invoice gap, where do i stand with this? They might send me one still but incase they dont can i complain direct to the manufacturer? (Its a manufacturer affiliated independant garage)
Im a bit stupid and ive just realised he has done it as a private sale on a dealership forecourt as when i rang to get an invoice sent out i was told 'it was his own car so you wont get one', i told them i bought from their premises and paid their bank account.
I want to take out return to invoice gap, where do i stand with this? They might send me one still but incase they dont can i complain direct to the manufacturer? (Its a manufacturer affiliated independant garage)
dieseluser07 said:
PositronicRay said:
Not sure what this means. Also I wouldn't bother with GAP unless it's a high risk car (RS3 or something)
As in you can order new cars of that manufacturer from there aswell as buy used.However if it was a good price and made clear it was a private sale I wouldn't worry too much.
A bit naughty paying the dealership though, I wouldn't have thought they'd have been happy with this arrangement.
dieseluser07 said:
Butter Face said:
Where was the car advertised?
Sounds complicated, you say you paid the dealers bank account, where did you get the information?
On the dealers websiteSounds complicated, you say you paid the dealers bank account, where did you get the information?
I was given a letterhead document by the manager of the branch stating ways to pay and it had the garages bank account on there, there was a few ways to pay but bank transfer was the easiest method.
Have you a copy of the advert you saw where hey advertised it?
All seems a bit off.
dieseluser07 said:
I didn't get an invoice when i bought my car, just a letter stating the salesman has received the money off me and WILL SETTLE THE FINANCE, it was his own car, i had send a bank transfer direct to the garages account so i seen this as proof.
Im a bit stupid and ive just realised he has done it as a private sale on a dealership forecourt as when i rang to get an invoice sent out i was told 'it was his own car so you wont get one', i told them i bought from their premises and paid their bank account.
I want to take out return to invoice gap, where do i stand with this? They might send me one still but incase they dont can i complain direct to the manufacturer? (Its a manufacturer affiliated independant garage)
The big thing that stands out here is the fact you didn't settle the finance yourself & then give them the balance, at the end of the day you paid them for a car so if anything goes wrong in the near future then you take it back to them, otherwise I'd be more worried about making sure the outstanding finance has been paid.Im a bit stupid and ive just realised he has done it as a private sale on a dealership forecourt as when i rang to get an invoice sent out i was told 'it was his own car so you wont get one', i told them i bought from their premises and paid their bank account.
I want to take out return to invoice gap, where do i stand with this? They might send me one still but incase they dont can i complain direct to the manufacturer? (Its a manufacturer affiliated independant garage)
dieseluser07 said:
Butter Face said:
I can't see why the dealer would allow the money in their bank account if it was a private sale and they advertised the car.
Have you a copy of the advert you saw where hey advertised it?
All seems a bit off.
Yeh i managed to get a screenshot of the ad before it was taken off, on their website. Like i say the form with all the bank details looked legit and it had other ways to pay he just said bank transfer is the easiest. Have you a copy of the advert you saw where hey advertised it?
All seems a bit off.
Its just what he said on the phone when i rang and the fact he wrote me a letter stating i had paid him x amount for this car, now im starting to wonder if its been done as a private sale, which is incredibly dodgy
This sounds more legit.
PositronicRay said:
Reading between the lines, if car was in negative equity then all your payment would go to the finance house as a settlement, topped up by the salesman to clear the balance.
This sounds more legit.
Less was owed on the finance than i paid him, it was through the manufacturers own finance scheme (i seen it on his computer, like an employee finance deal through the manufacturer)This sounds more legit.
dieseluser07 said:
PositronicRay said:
Reading between the lines, if car was in negative equity then all your payment would go to the finance house as a settlement, topped up by the salesman to clear the balance.
This sounds more legit.
Less was owed on the finance than i paid him, it was through the manufacturers own finance scheme (i seen it on his computer, like an employee finance deal through the manufacturer)This sounds more legit.
Sales manager
Dealer principal
Head office (brand director)
Manufacturer
What outcome are you after? Reverse deal and money back?
dieseluser07 said:
PositronicRay said:
If you wish to escalate this
Sales manager
Dealer principal
Head office (brand director)
Manufacturer
What outcome are you after? Reverse deal and money back?
I bought from the sales manager.Sales manager
Dealer principal
Head office (brand director)
Manufacturer
What outcome are you after? Reverse deal and money back?
I just want an invoice saying i bought the car from the dealer so i have that protection and also so i can take out return to invoice gap insurance, relatively happy with the car otherwise, just annoyed if its been disguised as a private sale to benefit them and take away some of my rights should i have a major issue etc.
king and told to reverse deal.Highly unlikely the company know much about this, it sounds like the sales manager acting on his own. The car won't have been "stocked" by the garage so no subterfuge on their part.
Edited by PositronicRay on Wednesday 8th March 09:12
dieseluser07 said:
PositronicRay said:
I doubt you'll achieve that. More likely the SM will get a bking and told to reverse deal.
You doubt they will give me an invoice? Why?king and told to reverse deal.Why, don't you speak to SM, voice your concern to him and see what transpires.
Edited by PositronicRay on Wednesday 8th March 09:18
Who was the registered owner on the V5? If it was the sales manager then you won't get an invoice as it was clearly a private sale. The company cannot issue an invoce for a car they did not own.
The ins and outs of where the sale took place or where the one they went are largely irrelevent if it was his name on the V5.
The ins and outs of where the sale took place or where the one they went are largely irrelevent if it was his name on the V5.
dieseluser07 said:
I want to take out return to invoice gap, where do i stand with this? They might send me one still but incase they dont can i complain direct to the manufacturer? (Its a manufacturer affiliated independant garage)
GAP is a must on any car IMO where you have finance and there is a risk that the insurance settlement will be less than the outstanding finance. Anybody can have their car written off by some knober driving into youHJMS123 said:
Who was the registered owner on the V5? If it was the sales manager then you won't get an invoice as it was clearly a private sale. The company cannot issue an invoce for a car they did not own.
The ins and outs of where the sale took place or where the one they went are largely irrelevent if it was his name on the V5.
It was the SM name on it yes, so even though it was on their premises and advertised at their garage it was a private sale? Why would i transfer cash to their bank account?The ins and outs of where the sale took place or where the one they went are largely irrelevent if it was his name on the V5.
Gassing Station | Car Buying | Top of Page | What's New | My Stuff