Dealer selling a car I have reserved
Dealer selling a car I have reserved
Author
Discussion

MartyG1987

Original Poster:

161 posts

141 months

Thursday 6th July 2017
quotequote all
I rang them on Monday to speak about a car, paid a reservation fee and they agreed to ship to my local dealer..

I have had emails this week offering Gap Insurance, wheel and tyre cover and even a finance quote even though I told them it would be a cash buy.

Gets a phone call today, unfortunately the car I wanted has been involved in an accident, presumably during the shipping process but they have found me a similar one which is abit more expensive...

Rings the dealer where the car was meant to be shipped from, salesman tells me he has seen in it on the forecourt today but its not on his system anymore so might have been sold.

Will be an interesting conversation when my local dealer calls me back tomorrow morning.

InitialDave

13,820 posts

137 months

Thursday 6th July 2017
quotequote all
How rare a car (or just spec/condition) is it?

Could you find another easliy enough, or is this a "one turns up once every few years" job?

Mexman

2,442 posts

102 months

Thursday 6th July 2017
quotequote all
Confused dot com
Not on his system anymore cos it's been reserved for you???

51mes

1,523 posts

218 months

Thursday 6th July 2017
quotequote all
It's in an accident on the way - but they happen to have a "nearly" identical car - just a bit more expensive...

Of course They do show the reg number on the website... I wonder if the reg numbers may be identical - nah - that would never happen you don't get two cars with the same registration do you..?


RSTurboPaul

12,317 posts

276 months

Thursday 6th July 2017
quotequote all
Can you visit the dealer that's selling/sold the car?

MartyG1987

Original Poster:

161 posts

141 months

Friday 7th July 2017
quotequote all
InitialDave said:
How rare a car (or just spec/condition) is it?

Could you find another easliy enough, or is this a "one turns up once every few years" job?
Its not particularly rare, Shouldn't be too difficult to find another one kicking around, just slightly annoyed that I planned to go and see this one at weekend and had pretty much everything agreed in principle for a deal..


MartyG1987

Original Poster:

161 posts

141 months

Friday 7th July 2017
quotequote all
51mes said:
It's in an accident on the way - but they happen to have a "nearly" identical car - just a bit more expensive...

Of course They do show the reg number on the website... I wonder if the reg numbers may be identical - nah - that would never happen you don't get two cars with the same registration do you..?

They do show the reg numbers and unfortunately the one they have offered me is a different colour so I know its not the same. Feels to me like they have sold the car but don't want to admit it..

MartyG1987

Original Poster:

161 posts

141 months

Friday 7th July 2017
quotequote all
RSTurboPaul said:
Can you visit the dealer that's selling/sold the car?
Would love to just to find out for myself the extent of the damage to it but its quite some distance away.

RSTurboPaul

12,317 posts

276 months

Friday 7th July 2017
quotequote all
Any friends or family near the dealer?

There might be a willing volunteer off here if you're happy to give details!

MartyG1987

Original Poster:

161 posts

141 months

Friday 7th July 2017
quotequote all
If anyone lives near Worksop and wants to go have a look I'm more than welcome to share the details.

I've got a screenshot of the advert which is no longer on their website anymore. The advert is still on pistonheads

pembo

1,226 posts

211 months

Friday 7th July 2017
quotequote all
I had a similar situation with a bike I bought online.

After ordering it the delivery system didn't change for over a week so I called them up, it turned out they couldn't find it in the warehouse and it was assumed sold. As it was an end of year model he told me his only option was to either give me the new model or find me what I'd ordered from another dealer. As it happened he ended up buying me a bike from someone else then sending it to me for £400 less than he had paid for it.

Difference is you have 'only' paid a deposit but in principle it's the same, they should sell you the other car for your agreed price if it's their mistake.

MartyG1987

Original Poster:

161 posts

141 months

Friday 7th July 2017
quotequote all
They have found me another in the same spec within their group.

Slightly lower milage and its within ball park money wise, its being shipped as we speak.

Hopefully its gets there in one piece this time....