Audi Complete service, maintenance and tires
Audi Complete service, maintenance and tires
Author
Discussion

Rubensolo

Original Poster:

143 posts

100 months

Friday 13th October 2017
quotequote all
Hi,
New member here. We have placed an order on the new Q5 and we are expecting delivery of the vehicle next year. I have been offered the Audi Complete service, maintenance and tires for £39 per month. I am likely to do less than 10000 miles per year. As I am unaware of current prices in terms of service cost or any possible additional cost that I may incur in the next few years not sure if £39 is good value for money or not. The vehicle also comes with 3 years standard warranty, would it be also a good idea to add 2 additional years? It is our first vehicle so we are unsure on what possible expenses we may have as owners. We are planning to keep the car for around 5 years. Any help would be appreciated.
Thanks

PositronicRay

28,527 posts

205 months

Friday 13th October 2017
quotequote all
1400 quid for 3yrs 30k miles sounds like a lot to me!

valiant

13,121 posts

182 months

Friday 13th October 2017
quotequote all
You don't have to extend the warranty just yet. Many manufacturers (Audi will probably be the same) will write to you a few months before the three years are up with an offer to extend for an extra year or two.

You can sort of cost it up. See how much a set of tyres are, a few services, maybe a set of pads, etc and see if it holds good value. All the data is on line and on marque specific forums.

However, these deals do give you one simple payment which may give you piece of mind not having to worry about any extra costs for a few years.

smile


Sheepshanks

38,976 posts

141 months

Friday 13th October 2017
quotequote all
A critical part of this would be know whether the car will be on variable or fixed interval servicing - does the service contract specify this?

If it's on fixed interval it'll need three services. Add just one set of tyres and it's not a terrible deal. The value is more uncertain if it's on variable servicing as it might only need one service.

We had a VWFS service contract on a SEAT Ibiza some years ago - it was only £19/mth. Car was on annual servicing so that on its own made it worthwhile. Getting tyres changed was a lot of hassle though.

Rubensolo

Original Poster:

143 posts

100 months

Friday 13th October 2017
quotequote all
Thanks for the replies. Would the price increase if extended warranty is done after the point of purchase/collection? The £39 a month was quoted for 4 years which works roughly at around £1900 in total. I have no idea (I have asked a local Audi dealer but I have not received a response yet) of the cost of servicing and other additional costs involved during the first 4 years.
As a side note, anything could give an input regarding head up display? Would this be a handy thing to have if it is within our budget?

Rubensolo

Original Poster:

143 posts

100 months

Friday 13th October 2017
quotequote all
Sheepshanks said:
A critical part of this would be know whether the car will be on variable or fixed interval servicing - does the service contract specify this?

If it's on fixed interval it'll need three services. Add just one set of tyres and it's not a terrible deal. The value is more uncertain if it's on variable servicing as it might only need one service.

We had a VWFS service contract on a SEAT Ibiza some years ago - it was only £19/mth. Car was on annual servicing so that on its own made it worthwhile. Getting tyres changed was a lot of hassle though.
On service schedules it indicates 2 options:
Fixed service schedule: where your Audi is serviced at a set mileage and/or time
Flexible service schedule: available if your Audi has the onboard technology to monitor your car’s service requirements.

Sheepshanks

38,976 posts

141 months

Friday 13th October 2017
quotequote all
Rubensolo said:
On service schedules it indicates 2 options:
Fixed service schedule: where your Audi is serviced at a set mileage and/or time
Flexible service schedule: available if your Audi has the onboard technology to monitor your car’s service requirements.
Thanks. I knew that. The issue is whose option is it? Normally you get to choose, but Audi may say on the Service Plan the car has to be on variable.

There's a web page about the plan, but it's still not clear. I guess it doesn't really matter, except that over 4 years on fixed interval you'd have 4 services. On variable you might only have two. However the work is more involved on the variable services.

I think it's finely balanced whether it's good value or not. The hassle with tyre changes I had would put me off though. If that sort of thing doesn't bother you then go for it.

Rubensolo

Original Poster:

143 posts

100 months

Friday 13th October 2017
quotequote all
Sheepshanks said:
Rubensolo said:
I think it's finely balanced whether it's good value or not. The hassle with tyre changes I had would put me off though. If that sort of thing doesn't bother you then go for it.
What hassle did you experience?

I have a couple of weeks to decide on the extras. There are so many options and I am unsure on what else to add.
Park assistance pack, Comfort and sound pack, head up display.........

VAGLover

918 posts

100 months

Saturday 14th October 2017
quotequote all
valiant said:
You don't have to extend the warranty just yet. Many manufacturers (Audi will probably be the same) will write to you a few months before the three years are up with an offer to extend for an extra year or two.

You can sort of cost it up. See how much a set of tyres are, a few services, maybe a set of pads, etc and see if it holds good value. All the data is on line and on marque specific forums.

However, these deals do give you one simple payment which may give you piece of mind not having to worry about any extra costs for a few years.

smile
The warranty ordered at point of order are cheaper and more inclusive than extensions sold at end of existing warrenty

fourstardan

6,158 posts

166 months

Saturday 14th October 2017
quotequote all
I had a q5 quattro and got about 30k out of my tyres....You'll be needing some within four years (if you keep it that long).

Is it stronic as well?

Rubensolo

Original Poster:

143 posts

100 months

Saturday 14th October 2017
quotequote all
Morning,
It is the 2.0TFSI 252 Quattro Sport Stronic. I think I may just go for the extended warranty and not the audi complete. I wasn’t aware of the new road tax changes until yesterday and may end up paying £450 per year.

fourstardan

6,158 posts

166 months

Saturday 14th October 2017
quotequote all
Rubensolo said:
Morning,
It is the 2.0TFSI 252 Quattro Sport Stronic. I think I may just go for the extended warranty and not the audi complete. I wasn’t aware of the new road tax changes until yesterday and may end up paying £450 per year.
Yeh, motor like that will be over 40k so can imagine you will be.

S tronic needs a service @ 38k which is about 250 quid.

Sheepshanks

38,976 posts

141 months

Saturday 14th October 2017
quotequote all
Rubensolo said:
What hassle did you experience?
They told me tyres would be dealt with by the dealer but when the fronts wore out I was referred to National Tyres. They were worn flush to the tread-wear indicators but National reported them as 3mm so of course VWFS declined to replace them - they want them to be less than 2.

After a bit of a row they agreed, but VWFS insisted on Conti EcoContacts on. The original tyres had been soft Dunlop Sports - even Conti say you shouldn't mix Eco and non-Eco tyres. VWFS wouldn't agree to replace like-for-like or replace all four, and said if I didn't like it I could buy my own tyres.

They also wouldn't put the new tyres on the back - standard good practice - as the old back tyres would probably last to the end of the contract if left in place. As it happens, with the Dunlop Sports being the softer tyres, they were probably better being on the back anyway.

Rubensolo

Original Poster:

143 posts

100 months

Tuesday 24th October 2017
quotequote all
Thanks for the replies.
I have been given a build date. I wasn’t aware of adaptive cruise control being an option in the Q5. It seems the configurator does allow you to add it and it can only be seen by dealers.
How useful would adaptive cruise control be for a driver? It is going to be our first car and would want to have any safety measures added. Since my build week is soon I cannot add any more features, would it be worth cancelling the order? No idea if any penalties will be incurr if I do it.