PCP EXCESS MILEAGE CHARGES SCAM!!!
Discussion
Scam? Where’s the scam?
If you’re going to VT it doesn’t matter a bit anyway, even at the moment you’re about £280 in charges (if you’re 3.5k out at 8p per mile which is a pretty standard charge) so whilst it’s frudtrsting it’s hardly the end of the world.
Salesperson has advised you incorrectly and she should hopefully get a telling off for that, but as always, if a material fact of a contract (such as being able to change the mileage mid term) is an important consideration, you should maybe read the contract to check yourself before signing
It’s all well and good saying it was someone else’s fault, but screaming ‘scam’ isn’t correct, to scam someone you have to be gaining from it, the difference in payments (monthly) from 8-10-12-15k is literal pounds per month in most cases and it wouldn’t make diddly sqauat difference to the salesperson what mileage you did.
If you’re going to VT it doesn’t matter a bit anyway, even at the moment you’re about £280 in charges (if you’re 3.5k out at 8p per mile which is a pretty standard charge) so whilst it’s frudtrsting it’s hardly the end of the world.
Salesperson has advised you incorrectly and she should hopefully get a telling off for that, but as always, if a material fact of a contract (such as being able to change the mileage mid term) is an important consideration, you should maybe read the contract to check yourself before signing
It’s all well and good saying it was someone else’s fault, but screaming ‘scam’ isn’t correct, to scam someone you have to be gaining from it, the difference in payments (monthly) from 8-10-12-15k is literal pounds per month in most cases and it wouldn’t make diddly sqauat difference to the salesperson what mileage you did.
zchoudry1 said:
The whole situation got escalated to the general sales manager and he agreed in writing that this should not have happened and he offered me a brilliant deal on a new PCP deal to which I then refused. He is no longer interested in helping me get out of this mess.
So..- Salesperson makes statement
- Buyer agrees with intent and does not check salesmans statement against signed contract
- Salesperson's boss admits responsibility and offers a deal to mitigate loss and counter his salespersons error (while gaining a sale for the books)
- Buyer rejects and goes nuclear with the Ombudsman
- Salesperson's boss revokes offer knowing that nothing will probably happen
I am not a lawyer.
Butter Face said:
Scam? Where’s the scam?
If you’re going to VT it doesn’t matter a bit anyway, even at the moment you’re about £280 in charges (if you’re 3.5k out at 8p per mile which is a pretty standard charge) so whilst it’s frudtrsting it’s hardly the end of the world.
Salesperson has advised you incorrectly and she should hopefully get a telling off for that, but as always, if a material fact of a contract (such as being able to change the mileage mid term) is an important consideration, you should maybe read the contract to check yourself before signing
It’s all well and good saying it was someone else’s fault, but screaming ‘scam’ isn’t correct, to scam someone you have to be gaining from it, the difference in payments (monthly) from 8-10-12-15k is literal pounds per month in most cases and it wouldn’t make diddly sqauat difference to the salesperson what mileage you did.
Apologies, when I said 3.5k I meant I am in £3,500 worth of mileage charges already. I guess the point I am trying to get across is doing I have to pay mileage charges when I VT?If you’re going to VT it doesn’t matter a bit anyway, even at the moment you’re about £280 in charges (if you’re 3.5k out at 8p per mile which is a pretty standard charge) so whilst it’s frudtrsting it’s hardly the end of the world.
Salesperson has advised you incorrectly and she should hopefully get a telling off for that, but as always, if a material fact of a contract (such as being able to change the mileage mid term) is an important consideration, you should maybe read the contract to check yourself before signing
It’s all well and good saying it was someone else’s fault, but screaming ‘scam’ isn’t correct, to scam someone you have to be gaining from it, the difference in payments (monthly) from 8-10-12-15k is literal pounds per month in most cases and it wouldn’t make diddly sqauat difference to the salesperson what mileage you did.
zchoudry1 said:
Apologies, when I said 3.5k I meant I am in £3,500 worth of mileage charges already. I guess the point I am trying to get across is doing I have to pay mileage charges when I VT?
How many extra miles have you done? How much is your PPM charge?At 12p per mile you’ve gone over by 30,000 Miles??
At 8p you’re over by 43k Miles?
Ultimately, if you were to have changed the PCP to allow a greater mileage, then your payment would have increased to reflect this. Have you done the maths on what you'll actually owe at the end for your excess mileage?
I know my PCP is only 9p a mile. So even if I did 10,000 miles over my agreed, it'd only cost me £900.00. It really isn't that much. Can't you estimate how many miles you'll actually do? And then see how much your excess will be at the end, divide this by the number of months left on your agreement, and then put it away each month?
One piece of advice I will give, is never trust a salesperson. They want to sell you something. Once you're gone they really couldn't give a **** what happens. They'll only be interested if you're coming back to buy again. Always read what you're signing.
Edit*** I've just seen you've changed from 3,500 miles to £3,500 in charges already. PCP definitely wasn't for you, that's not just excess mileage, that's huge mileage! I'm surprised you've driven that many miles on a PCP car, you must have known it would cost you dearly!
I know my PCP is only 9p a mile. So even if I did 10,000 miles over my agreed, it'd only cost me £900.00. It really isn't that much. Can't you estimate how many miles you'll actually do? And then see how much your excess will be at the end, divide this by the number of months left on your agreement, and then put it away each month?
One piece of advice I will give, is never trust a salesperson. They want to sell you something. Once you're gone they really couldn't give a **** what happens. They'll only be interested if you're coming back to buy again. Always read what you're signing.
Edit*** I've just seen you've changed from 3,500 miles to £3,500 in charges already. PCP definitely wasn't for you, that's not just excess mileage, that's huge mileage! I'm surprised you've driven that many miles on a PCP car, you must have known it would cost you dearly!
Edited by Alan16ac on Monday 27th August 20:24
zchoudry1 said:
Apologies, when I said 3.5k I meant I am in £3,500 worth of mileage charges already. I guess the point I am trying to get across is doing I have to pay mileage charges when I VT?
Your £3500 - did you try to do this retrospectively?Need a clearer view of the timeline of PCP start, when you went over and when you tried to change the PCP.
Butter Face said:
Well, to be frank, that was pretty stupid. Even with the option to change the mileage you should have foreseen that starting on 8k pa was a ridiculously bad idea.
Agreed! Even if they would allow a change of the PCP agreement, the monthly cost on that kind of mileage would be astronomical!zchoudry1 said:
I guess the point I am trying to get across is doing I have to pay mileage charges when I VT?
VWFS will certainly pursue - they're not going to walk away from the amount that you owe.It's questionable whether they can legally do this, but it doesn't seem to have been tested in Court. The snag is that if they sue you, it'll be a small claims case and they tend not to like people taking the mick.
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