Xc60 Engine write off one month after purchase
Discussion
Quick rundown of my situation,
Bought an immaculate 73k miles just turned 10 years old xc60.
Full Volvo main dealer service history 8k miles each year one owner.
I bought the car from a national used car dealership and was sold a 12month warranty with it from a well known recovery firm.
10year Major service was just carried out by Volvo! belts timing etc.
Car is lovely best service history I could hope for!
The bad bit...
1month into ownership of my lovely volvo.
Car breaks down.
Recovered to were I bought it.
They sent to a local garage.
Initial diagnosis - broken auxiliary belt.
Further diagnosis - bent valves new top required.
Sent to engine specialist.
They have stated the cam belt tensioner
Has sheared at the engine block the damage is to where it bolts on the engine block. (They can’t state why the fault has occurred but think it could have been a hairline crack from manufacturing.)
Diagnosis - engine write off.
The situation at the moment is the warranty company has instructed the garage to find and fit a re-conditioned engine.
Obviously over the moon to not have had any friction from the warranty company!
Open to all opinions please as my main concern is that I paid 8.5k for a lovely low mileage car and I will get an engine that I don’t know the history or mileage.
Should I ask for extended warranty? Is the car worth less now that it’s not the lovely FSH car I bought? Should I be happy with a reconditioned engine? Should I just be happy that it’s all getting paid for and stop worrying?
Bought an immaculate 73k miles just turned 10 years old xc60.
Full Volvo main dealer service history 8k miles each year one owner.
I bought the car from a national used car dealership and was sold a 12month warranty with it from a well known recovery firm.
10year Major service was just carried out by Volvo! belts timing etc.
Car is lovely best service history I could hope for!
The bad bit...
1month into ownership of my lovely volvo.
Car breaks down.
Recovered to were I bought it.
They sent to a local garage.
Initial diagnosis - broken auxiliary belt.
Further diagnosis - bent valves new top required.
Sent to engine specialist.
They have stated the cam belt tensioner
Has sheared at the engine block the damage is to where it bolts on the engine block. (They can’t state why the fault has occurred but think it could have been a hairline crack from manufacturing.)
Diagnosis - engine write off.
The situation at the moment is the warranty company has instructed the garage to find and fit a re-conditioned engine.
Obviously over the moon to not have had any friction from the warranty company!
Open to all opinions please as my main concern is that I paid 8.5k for a lovely low mileage car and I will get an engine that I don’t know the history or mileage.
Should I ask for extended warranty? Is the car worth less now that it’s not the lovely FSH car I bought? Should I be happy with a reconditioned engine? Should I just be happy that it’s all getting paid for and stop worrying?
I'd be making sure there isn't a maximum claim limit on the warranty policy.
It "could" be something like max £1000 per claim or even lower.
If there is one someone else (the OP) will be picking up the tab for the difference.
Also the OP will almost certainly be liable for the consumables used on engine install, oil, coolant etc.
It "could" be something like max £1000 per claim or even lower.
If there is one someone else (the OP) will be picking up the tab for the difference.
Also the OP will almost certainly be liable for the consumables used on engine install, oil, coolant etc.
I was just looking for answers like yours to find out what’s reasonable to expect. So far I think it’s been good fair service! Just needed to get a feel for other people’s opinions!
Driver101 said:
I would hope an engine specialist would inspect the engine and offer a warranty on their workmanship.
As you've found out even a car with a great service record doesn't guarantee reliability.
What's the other alternative? Ask for a refund?
As you've found out even a car with a great service record doesn't guarantee reliability.
What's the other alternative? Ask for a refund?
Hammer67 said:
I'd be making sure there isn't a maximum claim limit on the warranty policy.
It "could" be something like max £1000 per claim or even lower.
OP bought the car used from a dealer and been a month. So the dealer I imagine is the one liable?It "could" be something like max £1000 per claim or even lower.
If they have farmed out their risk to this warranty, then that's fine, but the warranty needs to meet the dealers requirement under law of used car sales.
So if there is a warranty claims limit, it comes secondary to the buyers legal rights against the dealer I would say?
This is my opinion as-well we dropped the car back at the dealers and they sent it to a garage we haven’t instructed any work or even spoken to the warranty company this has all been done through the dealer/ garage. Talking to the garage they stated there was no cost to us when asked.
hyphen said:
OP bought the car used from a dealer and been a month. So the dealer I imagine is the one liable?
If they have farmed out their risk to this warranty, then that's fine, but the warranty needs to meet the dealers requirement under law of used car sales.
So if there is a warranty claims limit, it comes secondary to the buyers legal rights against the dealer I would say?
If they have farmed out their risk to this warranty, then that's fine, but the warranty needs to meet the dealers requirement under law of used car sales.
So if there is a warranty claims limit, it comes secondary to the buyers legal rights against the dealer I would say?
chrisch77 said:
If they have been instructed to fit a ‘reconditioned’ rather than just ‘replacement’ or ‘used’ engine then I don’t see that you have anything to worry about.
There is no legal definition of a 'reconditioned' engine. A 500,000 mile knackered lump ripped out of a write off in a scrapyard can be described as a 'reconditioned' engine.The OP wants a remanufactured engine (and documentation to support) as this does have to meet a standard.
The aux belt and ac belt should be changed every 54k, when they fail they wrap themselves around the bottom crank pulley taking the cambelt with it, this then smashes the cam buckets in the head effectively writing the car off. I'm pretty sure the cam belt is also due at 10 years old.
The 10 year service was carried out by Volvo 2 months ago which was the £1k service all belts and tensioners! That’s why I said I was so happy with the service history.
stevemcs said:
The aux belt and ac belt should be changed every 54k, when they fail they wrap themselves around the bottom crank pulley taking the cambelt with it, this then smashes the cam buckets in the head effectively writing the car off. I'm pretty sure the cam belt is also due at 10 years old.
D5 I take it?
Bloody good engines and if looked after will outlive you!
Main weak point is, as you’ve just found out, the aux belt. Replace often and you’re golden (it isn’t even a big job to change).
As long as the replacement is warranted, it shouldn’t be a problem. The D5 is a tough old thing.
Bloody good engines and if looked after will outlive you!
Main weak point is, as you’ve just found out, the aux belt. Replace often and you’re golden (it isn’t even a big job to change).
As long as the replacement is warranted, it shouldn’t be a problem. The D5 is a tough old thing.
Take the fixed car and sell it after the warranty runs out if you are concerned about the quality of the repair.
It could be a small cost for peace of mind compared to the bills that could be thrown up further down the line.
On the other hand, it's a used car where you have to accept things will wear out and break over time and may require further repair work in the future.
It could be a small cost for peace of mind compared to the bills that could be thrown up further down the line.
On the other hand, it's a used car where you have to accept things will wear out and break over time and may require further repair work in the future.
Gassing Station | Car Buying | Top of Page | What's New | My Stuff