Buying Online - Has anyone used Cazoo?
Discussion
7 days supposed no quibble return. Decent, if not killer pricing.
I quite like the idea of buying online and not having to listen to a grubby salesman pitch me service plans, warranties and autoglym.
What could possibly go wrong ?
If not Cazoo - any where else to buy used online with similar policies ?
JJ
I quite like the idea of buying online and not having to listen to a grubby salesman pitch me service plans, warranties and autoglym.
What could possibly go wrong ?
If not Cazoo - any where else to buy used online with similar policies ?
JJ
Not used cazoo, but I recently helped a relative purchase a car. They had found a large multi franchise car supermarket type place with 4 cars of the type they wanted in stock all the same age and spec.
They picked the one they liked (based on colour) and were going to buy it online.
I suggested we went to look at the cars first.
They were glad we did as upon seeing the cars it quickly became apparent that some were in better physical condition than others.
They changed their mind and picked a different car.
They picked the one they liked (based on colour) and were going to buy it online.
I suggested we went to look at the cars first.
They were glad we did as upon seeing the cars it quickly became apparent that some were in better physical condition than others.
They changed their mind and picked a different car.
I bought a 2019 (68) Renault Captur from them.
As others have said, the pricing is decent but not rock bottom, and I was happy to trust the 7 day guarantee if I wasn’t happy with it.
In practise, the condition is excellent, it’s had a very thorough valet and a recent service, and includes a set of mats which I wasn’t expecting.
The founder Alex Chesterman freely admits it’s not an original idea - he just thinks he can execute it better than others have tried previously.
https://www.standard.co.uk/business/business-inter...
As others have said, the pricing is decent but not rock bottom, and I was happy to trust the 7 day guarantee if I wasn’t happy with it.
In practise, the condition is excellent, it’s had a very thorough valet and a recent service, and includes a set of mats which I wasn’t expecting.
The founder Alex Chesterman freely admits it’s not an original idea - he just thinks he can execute it better than others have tried previously.
https://www.standard.co.uk/business/business-inter...
Alex Chesterman said:
The average Briton travels 70-plus miles to see a car they may not buy. We’re saying, do the whole thing online: it takes five minutes, we’ll deliver in a two-hour slot, like Ocado. What’s not to like?
Fifteen years ago, people said there’s no way anyone will buy clothes online. Eighteen months ago, people told me ‘no one will buy a car online.’
In 2003, every High Street had a video shop, by 2008, none did. My hunch is that, with cars too, people will ask why they ever did it the old way. Used cars are the biggest retail market in the UK — eight million sold a year, worth £50 billion. If we get a 1% share, that’s a £500 million business. And in my previous businesses, we’ve had double-digit market share.
Fifteen years ago, people said there’s no way anyone will buy clothes online. Eighteen months ago, people told me ‘no one will buy a car online.’
In 2003, every High Street had a video shop, by 2008, none did. My hunch is that, with cars too, people will ask why they ever did it the old way. Used cars are the biggest retail market in the UK — eight million sold a year, worth £50 billion. If we get a 1% share, that’s a £500 million business. And in my previous businesses, we’ve had double-digit market share.
As spreadsheet monkey]
discusses, I see people (not everybody) just becoming more OK with buying a car unseen.
Over my 25 years in tech I have seen people say "I'm not .... getting a typewriter (a PC), buying anything online ... buying a holiday online . . .buying clothing online ... buying shoes online ... buying an engagement ring online, buying my groceries online . . .buying fruit and veg online, streaming music etc etc
And what I've noticed is that if someone does something once, and it works well they quickly forget how resistant they were to digital
discusses, I see people (not everybody) just becoming more OK with buying a car unseen.
Over my 25 years in tech I have seen people say "I'm not .... getting a typewriter (a PC), buying anything online ... buying a holiday online . . .buying clothing online ... buying shoes online ... buying an engagement ring online, buying my groceries online . . .buying fruit and veg online, streaming music etc etc
And what I've noticed is that if someone does something once, and it works well they quickly forget how resistant they were to digital
Edited by kevinon on Friday 9th October 10:59
kevinon said:
I see people (not everybody) just becoming more OK with buying a car unseen.
Yep. On a newish vanilla car, where's the risk? If it arrives and the condition is terrible, or you can't get on with the driving position, just send it back.It helps that I had no P/X. I was happy to buy online and avoid the time spent at the dealer saying "no" to all the add-ons and going through a ton of admin and form-filling.
CRA1G said:
Big motoring world have invested £50M and are just about to launch Carzam as a rival to Carzoo.
https://cardealermagazine.co.uk/publish/exclusive-video-get-inside-line-new-used-car-sales-website-carzam-big-motoring-world-boss-peter-waddell/196681Lordy. The "Sports Direct" of online car selling.
Not sure I'd be brave enough to buy a dog-eared BMW online unless it was very cheap...
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