Anyone rejected a car from a dealer ?

[subevo]

Bought a car advertised as having 124000 miles. Turns out the indicated mileage is 141000.
Plus engine management faults.
Drafted a letter to reject car as only owned for 14 days and the law states if owned For less than 30 days I can demand a full refund.
Dealer offered to fix mechanical issues but that’s all.
Just wondering if anyone has s been down the same road.
If I allow dealer to fix mechanical issues does that mean I can’t reject car.

[Sensei Rob]

Didn't you check the car before you bought it?

[AngryPartsBloke]

subevo said:

Bought a car advertised as having 124000 miles. Turns out the indicated mileage is 141000.
Plus engine management faults.
Drafted a letter to reject car as only owned for 14 days and the law states if owned For less than 30 days I can demand a full refund.
Dealer offered to fix mechanical issues but that’s all.
Just wondering if anyone has s been down the same road.
If I allow dealer to fix mechanical issues does that mean I can’t reject car.

Firstly, you say indicated mileage. Can i take that to mean that the actual mileage displayed in the car is 141k? Secondly, you mention engine management faults but you don't mention what they are and how serious they are. That will impact your right to reject.

[320d is all you need]

I suspect it was bought from distance as is the way with Covid.

The mileage discrepancy is enough to reject on it's own.

If you're not happy use the 30 day return policy. They can't argue with it if it's their own policy.

[The-Wanderer]

Yes, long story short I bought a car that started to display warning lights on the way home from picking it up, and developed more electrical and safety related issues during the first week I owned it. That, and the paintwork was terrible when viewed in sunlight. The car was black and I saw it in the rain the first time, and picked it up at dusk (yeah, I know, never do either of those things). A professional detailer refused to work on it as he said there was no way he could get the paintwork to the point he or I would be satisfied.

I drafted a letter quoting the Consumer Rights Act 2015 stating the car was not fit for purpose and was not of sufficient quality for the price that I paid, listing all the issues.

You have the right to either reject the car for a full refund, or give the dealer one chance to repair or rectify to your satisfaction. Your satisfaction, not the dealer’s. I chose to reject it as I didn’t feel that the car would be rectified to my satisfaction.

I had no problem getting a full refund using this method.

[Jaguar steve]

Yup

We bought a shed Skoda Roomster from a dealer. Turned out it had a intermittent injector fault that over fueled and left a smokescreen James Bond would be proud of behind it when you nailed it.

Left it with the dealer while we went away and found out when we got back they couldn't/wouldn't fix it and started down the they all do that sir bullst road so I called SOG act and got our money back.

[jwilco]

ZX10R NIN said:

But why did you take the car when it was already showing 16k over the advertised mileage? It sounds like you ignored all the usual buying rules, so now you'll have to give the dealer a chance to fix all the issues.

Think you've replied to the wrong person here. This person was just giving a separate example.

[The-Wanderer]

jwilco said:

ZX10R NIN said:

But why did you take the car when it was already showing 16k over the advertised mileage? It sounds like you ignored all the usual buying rules, so now you'll have to give the dealer a chance to fix all the issues.

Think you've replied to the wrong person here. This person was just giving a separate example.

Yes, I was saying that it’s possible.

The only thing I did wrong was not see the car in proper daylight, which I suspect was not an accident. No issues with the car on a long test drive, mileage was correct, the problems started on the way home and continued for a week until I parked it.

Off topic, I replaced it with an Alfa Giulietta, as ZX10R NIN always speaks highly of them, and I can confirm he/she is not wrong.

[ZX10R NIN]

subevo said:

Bought a car advertised as having 124000 miles. Turns out the indicated mileage is 141000.
Plus engine management faults.
Drafted a letter to reject car as only owned for 14 days and the law states if owned For less than 30 days I can demand a full refund.
Dealer offered to fix mechanical issues but that’s all.
Just wondering if anyone has s been down the same road.
If I allow dealer to fix mechanical issues does that mean I can’t reject car.

But why did you take the car when it was already showing 16k over the advertised mileage? It sounds like you ignored all the usual buying rules, so now you'll have to give the dealer a chance to fix all the issues.


Fixed that

[ZX10R NIN]

The-Wanderer said:

Yes, I was saying that it’s possible.

The only thing I did wrong was not see the car in proper daylight, which I suspect was not an accident. No issues with the car on a long test drive, mileage was correct, the problems started on the way home and continued for a week until I parked it.

Off topic, I replaced it with an Alfa Giulietta, as ZX10R NIN always speaks highly of them, and I can confirm he/she is not wrong.

Sorry for the misquotation

Glad you like your Alfa which one did you get? Replacing the air filter with a direct replacement K&N gives them a nice bit of induction noise.

[The-Wanderer]

ZX10R NIN said:

Sorry for the misquotation

Glad you like your Alfa which one did you get? Replacing the air filter with a direct replacement K&N gives them a nice bit of induction noise.

Just a Speciale 150 manual. I was thinking of a 170 TCT but after looking at loads of threads on Alfa Owner and elsewhere which suggested there wasn’t much difference between the 150 and 170 except at the very top of the rev band, I decided the 150 would be ok. I love it, puts a smile on my face like nothing has since my Pumas.

A QV or Veloce with the 1750 TBI engine would be great but this is meant to be a sensible daily runabout. Seriously considering selling my Cayman though, and maybe having just the quicker Giulietta to use for everything.

[KungFuPanda]

ZX10R NIN said:

subevo said:

Bought a car advertised as having 124000 miles. Turns out the indicated mileage is 141000.
Plus engine management faults.
Drafted a letter to reject car as only owned for 14 days and the law states if owned For less than 30 days I can demand a full refund.
Dealer offered to fix mechanical issues but that’s all.
Just wondering if anyone has s been down the same road.
If I allow dealer to fix mechanical issues does that mean I can’t reject car.

But why did you take the car when it was already showing 16k over the advertised mileage? It sounds like you ignored all the usual buying rules, so now you'll have to give the dealer a chance to fix all the issues.


Fixed that

Surely the 16k mile discrepancy is a misrepresentation and is enough to warrant a full refund?

Otherwise, do you expect the dealer to fix the issue by clocking the car?

[320d is all you need]

any update from the thread starter?

[ZX10R NIN]

KungFuPanda said:

Surely the 16k mile discrepancy is a misrepresentation and is enough to warrant a full refund?

Otherwise, do you expect the dealer to fix the issue by clocking the car?

No but he went & bought the car with this discrepancy, not only that but he's had the car two weeks.

Let's say he had the car delivered due to covid as soon as he looked at the dash why did he accept it? Personally at that point the driver would be reloading it & taking it back there & then.

[Sir Bagalot]

I remember years ago my Dad went to look at a car. Advertised with 29K miles. When we got there we had a good look around and it looked ok, he jumped in the drivers seat and jumped out just as quick and said not for me.

I asked him what was wrong. 45K on the clock was the reply.

As for the EML the garage has said they will have a look at them. So what's wrong with that?