Private plate cock up
Discussion
Hi all,
I've managed to get caught out l when part exing my car, while I was in the dealership waiting for paperwork I went online and cancelled the tax on the car I was part exing. I filled in the question asking why I was cancellkng not realising this was carrying out the process of assigning the car to the dealer. As such when the dealer went to put my plate on retention to transfer to the new car it wouldn't allow it because the car is now registered as sold to the dealer and has no owner. The dealer have said that they'll work with the next owner to get the plate transferred back to me, but there's a chance is it doesn't sell quickly it might grlet moved to another branch and they will lose control. Is there any way the dealer can transfer the plate to me without listing themselves as an owner and increasing the owner found on the log book?
I've managed to get caught out l when part exing my car, while I was in the dealership waiting for paperwork I went online and cancelled the tax on the car I was part exing. I filled in the question asking why I was cancellkng not realising this was carrying out the process of assigning the car to the dealer. As such when the dealer went to put my plate on retention to transfer to the new car it wouldn't allow it because the car is now registered as sold to the dealer and has no owner. The dealer have said that they'll work with the next owner to get the plate transferred back to me, but there's a chance is it doesn't sell quickly it might grlet moved to another branch and they will lose control. Is there any way the dealer can transfer the plate to me without listing themselves as an owner and increasing the owner found on the log book?
You didn't need to untax the car, and you should have done the plate transfer first.
You get given a V778 retention document and a certificate to get new plates made up immediately, that you can download.
The garage can put the new plates on immediately.
They would however, have to then wait for the V5 to come through to you, currently around 48 hours.
I'm afraid, unless you can get them to put the car in their name you have lost your plate. I can't see a new owner wanting to go through all the rigmarole of getting a new car, transferring the reg into your name, getting plates put on and then updating insurance details, not once but twice, after already swapping it over for their new car.
Plus you have the issue of DVLA not updating MID (insurance database) very quickly, which is a pain. I did all this last week on my old mans car, it took 7 days for the insurance to get updated, until then the buyer was running round on the old reg number, with a note on the insurers records, but not great it you get pulled over.
Private plates should come off as soon as you know you are selling, otherwise it can really slow things down.
What is it worth?
You get given a V778 retention document and a certificate to get new plates made up immediately, that you can download.
The garage can put the new plates on immediately.
They would however, have to then wait for the V5 to come through to you, currently around 48 hours.
I'm afraid, unless you can get them to put the car in their name you have lost your plate. I can't see a new owner wanting to go through all the rigmarole of getting a new car, transferring the reg into your name, getting plates put on and then updating insurance details, not once but twice, after already swapping it over for their new car.
Plus you have the issue of DVLA not updating MID (insurance database) very quickly, which is a pain. I did all this last week on my old mans car, it took 7 days for the insurance to get updated, until then the buyer was running round on the old reg number, with a note on the insurers records, but not great it you get pulled over.
Private plates should come off as soon as you know you are selling, otherwise it can really slow things down.
What is it worth?
Becausewecan said:
Plate was a £250 one about 15 years ago.. it would only be any use to someone called mark, I'm resigned to losing it, just a bit gutted 
I'm sure the next buyer will understand.Write a nice letter and give it to the dealer to give to the buyer of the car.
Chances are the next buyer might want to put their own plate on anyhow.
Its luck of the draw with dvla, I've had them bend over backwards and nothing is too much trouble with sorting out genuine cock ups
and then I've had the one's (like you it appears) who can't be bothered, even giving out incorrect and costly advice!
A call from the dealer to dvla with all the paperwork and facts in front of him/her would be worth a try especially if the helpful person answers the call.
Good luck!
and then I've had the one's (like you it appears) who can't be bothered, even giving out incorrect and costly advice!
A call from the dealer to dvla with all the paperwork and facts in front of him/her would be worth a try especially if the helpful person answers the call.
Good luck!
gizlaroc said:
You didn't need to untax the car, and you should have done the plate transfer first.
You get given a V778 retention document and a certificate to get new plates made up immediately, that you can download.
The garage can put the new plates on immediately.
They would however, have to then wait for the V5 to come through to you, currently around 48 hours.
I'm afraid, unless you can get them to put the car in their name you have lost your plate. I can't see a new owner wanting to go through all the rigmarole of getting a new car, transferring the reg into your name, getting plates put on and then updating insurance details, not once but twice, after already swapping it over for their new car.
Plus you have the issue of DVLA not updating MID (insurance database) very quickly, which is a pain. I did all this last week on my old mans car, it took 7 days for the insurance to get updated, until then the buyer was running round on the old reg number, with a note on the insurers records, but not great it you get pulled over.
Private plates should come off as soon as you know you are selling, otherwise it can really slow things down.
What is it worth?
The dvla don't update the MID, your insurer does, they legally have i believe 14 days to achieve that.You get given a V778 retention document and a certificate to get new plates made up immediately, that you can download.
The garage can put the new plates on immediately.
They would however, have to then wait for the V5 to come through to you, currently around 48 hours.
I'm afraid, unless you can get them to put the car in their name you have lost your plate. I can't see a new owner wanting to go through all the rigmarole of getting a new car, transferring the reg into your name, getting plates put on and then updating insurance details, not once but twice, after already swapping it over for their new car.
Plus you have the issue of DVLA not updating MID (insurance database) very quickly, which is a pain. I did all this last week on my old mans car, it took 7 days for the insurance to get updated, until then the buyer was running round on the old reg number, with a note on the insurers records, but not great it you get pulled over.
Private plates should come off as soon as you know you are selling, otherwise it can really slow things down.
What is it worth?
Most do it by batch process, but that sometimes the reason they charge an admin fee when changing plates.
It has got better with many in recent years, but it is not perfect.
Furthermore, in some cases you are at the mercy of when some of the databases in police cars have been updated.
Generally most insurers will be running external databases to basic dvla vehicle information, at least one credit reference agency, an anti fraud database provider (national hunter and synectics solutions being the main players), MIATFR, MID, CUE and the recent NCD databases (the last three all being run by the motor insurance bureau).
Most quoting systems are likely to be via platforms like guidewire which has seen tremendous growth in recent years.
Plus many others, generally speaking part of the issue is that most staff won't have direct access to them they are likely to be via various silo systems with master data management platform (generally they will be from informatica or ibm) form plonked on the top of it all, with various data masking points in place depending on role that staff will see. These 'single views' solutions bring together all those silos and information allowing teams to have a wealth of information in seconds.
Granted it is a few years since I have been seen the data mapping of some insurers, but legacy systems are a big issue as well.
The last one was Direct Line Group, to give an idea their initial project was something like £28 million if it had all been done.
Edited by Ninja59 on Sunday 20th December 14:40
Tbh it’s very unlikely the next buyer will want your plate. I’ve only ever had one customer who when asked wanted to keep a private plate that’s been left on a car.
As above, dealer should register and tax the car to themselves, then retain the plate when the V5 comes back, it’s hardly a complicated process and shouldn’t delay them selling the car in any less time really.
As above, dealer should register and tax the car to themselves, then retain the plate when the V5 comes back, it’s hardly a complicated process and shouldn’t delay them selling the car in any less time really.
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