Dealer wants more cash
Discussion
Stockprep said:
Picked up a new car today . It was from a small independent ( one man band)the dealer looked around my px but didn't test drive it 2 hours after getting home the dealer phones me and says the gearbox is noisy and I need to pay another£300 .do I have to pay ?
Absolutely not.Stockprep said:
Picked up a new car today . It was from a small independent ( one man band)the dealer looked around my px but didn't test drive it 2 hours after getting home the dealer phones me and says the gearbox is noisy and I need to pay another£300 .do I have to pay ?
Another 1st post ....! We had this last week with the dealer wanting to cancel the warranty..?Man/Woman walks into Tesco supermarket (other supermarkets are available)
Man/Woman places their shopping in the trolley.
Man/Woman queues for 30 minutes to pay after an hours shopping.
Man/Woman packs car.
Man/Woman goes home and gets a telephone call from Tesco
Tesco Calls Shopper "Hi, Thank you for shopping with us today. However, unfortunately we've decided to increase our prices inbetween you leaving and getting home and would like you to come back to store and give us a further £100 - when can we expect you?"
Man/Woman has three options - a) Yes certainly, not a problem, we wouldn't want you to be out of pocket
b) Hmmmm... that's a bit steep, how about an extra £75 instead
or
c) Laughs and tells them to go take a long run off a short pier
Man/Woman places their shopping in the trolley.
Man/Woman queues for 30 minutes to pay after an hours shopping.
Man/Woman packs car.
Man/Woman goes home and gets a telephone call from Tesco
Tesco Calls Shopper "Hi, Thank you for shopping with us today. However, unfortunately we've decided to increase our prices inbetween you leaving and getting home and would like you to come back to store and give us a further £100 - when can we expect you?"
Man/Woman has three options - a) Yes certainly, not a problem, we wouldn't want you to be out of pocket
b) Hmmmm... that's a bit steep, how about an extra £75 instead
or
c) Laughs and tells them to go take a long run off a short pier
This reminds me of a part-ex deal I did many, many moons ago. I had my eye on a MkIV Escort (yes, that long ago) at a dealer, but only had a totally shagged out Maestro to offer in part exchange.
It's important, for the purposes of this story, that you know how shagged out this Maestro was. A few weeks previously, it had suffered an under-bonnet fire whilst negotiating a Burger King drive through. The Whopper wasn't the only thing flame grilled that day.
My mate and I "fixed" the problem by removing all of the burnt wiring from the top of the engine. Amazingly, the car didn't seem to need this wiring, as after a little tickle with some E-Z Start, the car ran fine. But that's not all. A vengeful ex-girlfriend managed to get hold of my bunch of keys, and hoiked them into the nearest river. Nice. This meant I had to break into the car (knackering the driver's side door lock), and hot-wire the car (knackering the ignition barrel). To prevent the car from being nicked, I installed a removable steering wheel lock (I had to break the steering column lock, obviously). Upon getting into the car one day, my left leg hit the bottom of the steering lock, sending the top of the lock straight into the windscreen, smashing it in the same way half a brick would. That, combined with the general condition of the car (it was truly horrible) should give you a fair idea of what a nasty motor this was.
Anyway, deal done on the Escort, part-ex price agreed (£250 for the Maestro - the dealer didn't even look at the car), I jumped in the new steed, and made my way to the exit.
Who should appear in the rear view mirror, but the very same dealer I just bought the Escort from, waving his arms like a madman. I stopped and rolled down the window. The conversation went a bit like this:
Dealer: "You didn't leave me with the keys for the Maestro."
Me: "Oh, it doesn't have keys."
Dealer: "What? Seriously? How am I going to move it?"
Me: "There's a screwdriver in the glove box. Makes a great ignition key."
Dealer: *no words*
Me: "Cheerio then!"
And off I popped.
It's important, for the purposes of this story, that you know how shagged out this Maestro was. A few weeks previously, it had suffered an under-bonnet fire whilst negotiating a Burger King drive through. The Whopper wasn't the only thing flame grilled that day.
My mate and I "fixed" the problem by removing all of the burnt wiring from the top of the engine. Amazingly, the car didn't seem to need this wiring, as after a little tickle with some E-Z Start, the car ran fine. But that's not all. A vengeful ex-girlfriend managed to get hold of my bunch of keys, and hoiked them into the nearest river. Nice. This meant I had to break into the car (knackering the driver's side door lock), and hot-wire the car (knackering the ignition barrel). To prevent the car from being nicked, I installed a removable steering wheel lock (I had to break the steering column lock, obviously). Upon getting into the car one day, my left leg hit the bottom of the steering lock, sending the top of the lock straight into the windscreen, smashing it in the same way half a brick would. That, combined with the general condition of the car (it was truly horrible) should give you a fair idea of what a nasty motor this was.Anyway, deal done on the Escort, part-ex price agreed (£250 for the Maestro - the dealer didn't even look at the car), I jumped in the new steed, and made my way to the exit.
Who should appear in the rear view mirror, but the very same dealer I just bought the Escort from, waving his arms like a madman. I stopped and rolled down the window. The conversation went a bit like this:
Dealer: "You didn't leave me with the keys for the Maestro."
Me: "Oh, it doesn't have keys."
Dealer: "What? Seriously? How am I going to move it?"
Me: "There's a screwdriver in the glove box. Makes a great ignition key."
Dealer: *no words*
Me: "Cheerio then!"
And off I popped.
Edited by MorganP104 on Wednesday 20th January 16:41
PX Should have been appraised, but let's hope you don't have an issue with the new car going forward. It could be difficult if you have to go back to him for any warranty work.
If, however you have a third party warranty and the contact details for them then it would make a claim easier. That is of course if you need to.
If, however you have a third party warranty and the contact details for them then it would make a claim easier. That is of course if you need to.
ChrisDT said:
PX Should have been appraised, but let's hope you don't have an issue with the new car going forward. It could be difficult if you have to go back to him for any warranty work.
If, however you have a third party warranty and the contact details for them then it would make a claim easier. That is of course if you need to.
I don't believe that is relevant at all.If, however you have a third party warranty and the contact details for them then it would make a claim easier. That is of course if you need to.
As a trader you are believed to have a certain level of mechanical knowledge.
Any car bought from a trader / garage / dealership will be subject to effectively a 6 month warranty.
Of course in reality some common sense should prevail, it is a used car that may have some problems but ultimately the fact the dealer did not test drive the thread starter is not the thread starters problem and will not undo his legal obligations to resolve any problems within 6 months.
I believe this is under the CRA 2015 ?
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