Why would a private seller remove name and address from SH?
Why would a private seller remove name and address from SH?
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Discussion

Derek182

Original Poster:

215 posts

108 months

Sunday 23rd January 2022
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I love my hot hatches, MX5/MR2, Caterfields etc but quickly get bored so have bought and sold quite a few over the years, always privately, usually from and to fellow enthusiasts. Maybe I've been lucky but never had a problem and don't think I have now.
I recently bought a Megane RS250 Cup, the vendor had it 4 years and had it looked after by some of the top Renaultsport tuners/mechanics so lots of receipts for parts and servicing. I did an HPI, all clear, I've now bought the car, got the V5 back in my name, all is good.
The one strange thing is that when I looked through the service history the vendor had (between me viewing the car and collecting it) cut out his name and address from every receipt he had, what would be the point of that?
Two other asides, I never went to his address although I have it but that was down to me as I was running late, it was getting dark so I suggested I viewed the car at a local supermarket with a very well lit underground car park, when I picked it up it was from his work car park as it was during the day and the car was in his wife's name not his.
Has anyone else had this? The guy worked as a salesman at a main dealer (not Renault) so does he know something I don't?

KungFuPanda

4,636 posts

198 months

Sunday 23rd January 2022
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To avoid legal questions pertaining to whether he had it remapped or not by a later purchased?

easy_

57 posts

55 months

Sunday 23rd January 2022
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Correct me if I'm wrong but I thought dealers bin receipts citing GDPR?

Mr Tidy

31,006 posts

155 months

Sunday 23rd January 2022
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Seems a bit strange but then GDPR has caused plenty of strange things, like not getting the previous keepers' details on your V5. And traders not passing service invoices on because they have previous keepers' details on them.

Maybe he was influenced by that?

edc

9,587 posts

279 months

Monday 24th January 2022
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If the car is ever pxd or sold to the trade in the future the paperwork would all be binned because of the personal details and address. This way it can live on and any future dealer can rest easier knowing the personal details are scrubbed. Perhaps alolso the seller is protective of their own personal details being passed on through private buyers in the future.

Jag_NE

3,326 posts

128 months

Monday 24th January 2022
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Got to be honest ive tapped up previous owners for (honourable) reasons in the past. Understandably I can appreciate why some people wouldn’t like that communication. Petrol head types seem to love it though!

Ouroboros

2,371 posts

67 months

Monday 24th January 2022
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It is funny how precious people are about their data. Go on 192.com with a name and location and get full address, phone number, how long lived there, who lives with them, all public domain, just easier method.
Yes odd.

mike74

3,687 posts

160 months

Monday 24th January 2022
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Surely dealers aren't really binning thick files of service history receipts and invoices just for GDPR reasons?

Perhaps for newer run of the mill cars that have FMDSH the paperwork isn't too essential as it will all be recorded on computer anyway, but for anything older, especially anything tagged with the fabled "future classic investment" label, then a file of service history paperwork is essential to the perceived value of the car?

hidetheelephants

35,473 posts

221 months

Monday 24th January 2022
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Ouroboros said:
It is funny how precious people are about their data. Go on 192.com with a name and location and get full address, phone number, how long lived there, who lives with them, all public domain, just easier method.
Yes odd.
That; big brother isn't watching you but everyone knows where you live.

georgeyboy12345

4,573 posts

63 months

Monday 24th January 2022
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I’d have thought the reason is pretty obvious, they don’t want any potential new owner pestering them with banal questions about the car.

In response to those saying that dealers bin old receipts “due to GDPR”, in my experience that isn’t true either. I bought a car last June and had all the receipts from the previous owner with their names and addresses.

W201_190e

12,738 posts

241 months

Monday 24th January 2022
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mike74 said:
Surely dealers aren't really binning thick files of service history receipts and invoices just for GDPR reasons?

Perhaps for newer run of the mill cars that have FMDSH the paperwork isn't too essential as it will all be recorded on computer anyway, but for anything older, especially anything tagged with the fabled "future classic investment" label, then a file of service history paperwork is essential to the perceived value of the car?
Yes, they are.

Pablo16v

2,872 posts

225 months

Monday 24th January 2022
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W201_190e said:
mike74 said:
Surely dealers aren't really binning thick files of service history receipts and invoices just for GDPR reasons?

Perhaps for newer run of the mill cars that have FMDSH the paperwork isn't too essential as it will all be recorded on computer anyway, but for anything older, especially anything tagged with the fabled "future classic investment" label, then a file of service history paperwork is essential to the perceived value of the car?
Yes, they are.
Yup, when I sold my wife's last three cars (1 x Passat, 1 x S-Max and 1 x A6 Avant, all with loads of service and MOT paperwork) they only kept the wallets with the original manuals and service book. The rest I was told to keep.

joropug

3,030 posts

217 months

Monday 24th January 2022
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Weirdly I am about to sell my car and had considered doing the same.

The number of stories these days of buyers remorse, or people looking to blame previous owners for things...In addition that is exactly what garages should be doing.

A friend PX'd a fiesta at a main dealer and a week later he was getting emails from the new owner across the country asking for stuff. People don't have any boundaries.

The Cardinal

1,378 posts

280 months

Monday 24th January 2022
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I had a 12-year-old car for 4 months in 2018/19 that I spent far more money fixing-up than any rational human being might normally have done. Despite this outlay, I came to the conclusion that what I really wanted was a newer car and so I traded it.

Being mindful that dealers bin paperwork with identifiable details, I cut out my name and address from all the recent invoices and put them in the glovebox in the hope that the new owner would be able to see the paperwork and realise their very good fortune.

I see that the car is still on the road, having passed its last two MoTs without any advisories.

ingenieur

4,643 posts

209 months

Monday 24th January 2022
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Ouroboros said:
It is funny how precious people are about their data. Go on 192.com with a name and location and get full address, phone number, how long lived there, who lives with them, all public domain, just easier method.
Yes odd.
It's not people who are funny about it so much. It's much more about corporations who have been pushing identification for the last couple of decades suddenly coming to the realisation that by relying so much on people being truthful about their personal information before dealing with them that they've opened up a massive opportunity for fraud. People using other peoples identities to apply for credit ect. with peoples personal data being so easy to obtain it has created a backdoor to all the services and agreements which identification is supposed to protect.

mike74

3,687 posts

160 months

Monday 24th January 2022
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W201_190e said:
mike74 said:
Surely dealers aren't really binning thick files of service history receipts and invoices just for GDPR reasons?

Perhaps for newer run of the mill cars that have FMDSH the paperwork isn't too essential as it will all be recorded on computer anyway, but for anything older, especially anything tagged with the fabled "future classic investment" label, then a file of service history paperwork is essential to the perceived value of the car?
Yes, they are.
Well I'm very surprised to hear that.

I find it almost inconceivable that if a dealer has an example of one of the current crop of bonkers priced ''modern classics'', perhaps an Evo TME, Impreza Type R, or Escort Cosworth for example, he'll readily bin a thick file of invoices and receipts showing thousands of pounds worth of work and maintenance over the years and not have any concerns that the lack of it will reduce the value and saleability of the car.

joropug

3,030 posts

217 months

Monday 24th January 2022
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mike74 said:
Well I'm very surprised to hear that.

I find it almost inconceivable that if a dealer has an example of one of the current crop of bonkers priced ''modern classics'', perhaps an Evo TME, Impreza Type R, or Escort Cosworth for example, he'll readily bin a thick file of invoices and receipts showing thousands of pounds worth of work and maintenance over the years and not have any concerns that the lack of it will reduce the value and saleability of the car.
Very much doubt it will apply to cars like that, but run of the mill stuff it will.

My car doesn't have a book (Mercedes) - Some of it is on the Mercedes system but the other half is print outs from local garages - Essentially half the service history would be completely wiped out if they binned it.

Ouroboros

2,371 posts

67 months

Monday 24th January 2022
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In reality they just need to remove customers information a black pen would do that easily but guess easier to chuck in the bin.

av185

20,464 posts

155 months

Monday 24th January 2022
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GDPR has facilitated the now well known 4 internet retailers to sell 1000s of dodgy ex hire cars as 1 owner minters lol having had 1000s of drivers and hardly any servicing apart from perhaps an oil change with the incorrect grade keeping the original oil filter in the process and immediately invalidating any manufacturers warranty. Not that 99% of buyers bother.

Yes ######oint et al am referring to you.

No doubt Karma will prevail and the chickens come home to roost once their inevitable warranty claims are rejected in time.

Jonny_

4,686 posts

235 months

Monday 24th January 2022
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Anonymising the service history by cutting out (literally - craft knife and ruler job!) owners' personal data strikes me as the most sensible compromise between handing over absolutely everything and handing over nothing more than a stamped service book with nothing to corroborate it.

Unfortunately, whilst a private seller or small/specialist trader might take the time to do this, the large dealer chains/supermarkets can't be arsed (or employ people who can't be arsed), and therefore all of that potentially valuable information gets binned in its entirety.