How long does it take for a logbook to come through?
Discussion
I bought a used car from a cazoo dealership last week and I wish to put a private reg on it but just waiting on the logbook. Just wanted to know how long does it usually take for a logbook to arrive when it's from a dealership?
UPDATE: so after going back and forth with cazoo customer service, I checked on the dvla website when the car last charged ownership and it was coming up as last year! I sent the screenshot to cazoo and they have apologised that they should have promptly changed the ownership when I collected the car, they have now sent me proof of the transfer. Was quite annoyed as I'm not sure they would have picked it up if I didn't raise the issue. Oh well, another few days to wait before I can put a private reg on!
UPDATE: so after going back and forth with cazoo customer service, I checked on the dvla website when the car last charged ownership and it was coming up as last year! I sent the screenshot to cazoo and they have apologised that they should have promptly changed the ownership when I collected the car, they have now sent me proof of the transfer. Was quite annoyed as I'm not sure they would have picked it up if I didn't raise the issue. Oh well, another few days to wait before I can put a private reg on!
Edited by Usy777 on Sunday 6th February 08:49
Hi, as mentioned in one of my previous posts- I bought a car from cazoo exactly a week ago and yet have not received the logbook. Ive bought cars from other dealers in the past and have usually had the logbook within 3 or 4 days.
I've been in touch with a cazoo as it's been a full week and they have said that they would have sent the logbook off when I was given the car so I should have had it by now and they then advised that I should contact the dvla on Monday as I am now the registered owner.
Is it actually worth getting in touch with the dvla about this? Because I have a feeling that they will just end up saying the standard 'wait up to 4 - 6 weeks'. Has anybody has experience of it taking this long?
I've been in touch with a cazoo as it's been a full week and they have said that they would have sent the logbook off when I was given the car so I should have had it by now and they then advised that I should contact the dvla on Monday as I am now the registered owner.
Is it actually worth getting in touch with the dvla about this? Because I have a feeling that they will just end up saying the standard 'wait up to 4 - 6 weeks'. Has anybody has experience of it taking this long?
Is it the same one you asked about last wek? https://www.pistonheads.com/gassing/topic.asp?h=0&...
Online in my experience, it's fast. Less than a week. Post, on the other hand, .
I had to send mine off by post because there was an error in my name (can't be done online). After waiting the advised 6 weeks , I rang them. Said they had no record of it, didn't have and it wasn't undergoing a process, I'd have to pay £25 for a new one, must have been 'lost' in the post. 1 day later when I checked, a new one had been issued, spooky that....
I had to send mine off by post because there was an error in my name (can't be done online). After waiting the advised 6 weeks , I rang them. Said they had no record of it, didn't have and it wasn't undergoing a process, I'd have to pay £25 for a new one, must have been 'lost' in the post. 1 day later when I checked, a new one had been issued, spooky that....
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