Peter Vardy CARZ & Carsupermarket.com

[AMG01]

In the market for a Golf GTI/GTI Performance circa £20k and seen a couple of cars at the above garages? Any feedback on what they were like, good and bad. There just isnt that many GTIs out there so looking at all options.

[codenamecueball]

CARZ are horrific to deal with. Ludicrious hidden admin fees and if you pay cash and don't go for the gap/tyre insurance etc they try every trick to avoid selling it to you. The reviews make great reading!

[Pierre2k]

Never bought from CARZ, but I'm "lucky" enough to like walking distance from one branch (ex-Vauxhall dealership turned into CARZ).

Been in with a relative looking to buy a car, and to be fair, all of the staff were nice, friendly and helpful. Can't comment on the actual buying experience as they never found a car that appealed, but can't criticize the initial impression.

However, their prices are terrible. I don't just mean because the current car market is inflated either. I've had a nosey at their prices over the years, and always found them a couple of £k higher than equivalent cars at other nearby dealers or car supermarkets. Of course, if you see a car you like, at a price you want, fair enough, but I've generally not found them competitive.

[valiant]

Just the name would put me off!

Carz? Really?

Almost as bad as putting a backwards ‘R’ in the company name to try and stand out. Left to the preserve of back street, bombsite traders with no marketing budget or imagination.

[Kuwahara]

Never found them good to deal with ,first time I visited the salesman said now we’re not here to sell you a car we’re here to build a relationship…!!!!

Made an enquiry on a Golf GTD before Christmas and tried to negotiate on the price ( normal practice) and they flately refused to drop a penny ,didn’t stop them phoning many times after to see if I was still interested…..yes still interested but not at that price…!!!

[vikingaero]

codenamecueball said:

CARZ are horrific to deal with. Ludicrious hidden admin fees and if you pay cash and don't go for the gap/tyre insurance etc they try every trick to avoid selling it to you. The reviews make great reading!

I wanted to buy a car from Car Giant, but I wasn't happy with the price, in comparison with other cars, considering a few items were missing - only 1 key, aerial missing, no tools in boot etc. I tried haggling on their "fixed prices" and only got £200 off. The salesguy made noises that they would be more flexible if I took out GAP/warranty. I made sure not to take paint protection. I took out their 3 year gold spangly warranty for £799 and GAP and got another £250 of discount. When I got home with the car, I cancelled both as they are regulated products and subject to a cooling off period!