New car delivered, missing part of it's standard spec

[cr0]

Hello,

I'm after a bit of advice here please.

I took delivery of my new Skoda last week, I only got to check it over fairly briefly before it rained for several days but I've now done a thorough inspection and have discovered a couple of minor faults plus more seriously scratches and scuffing to the two B pillar plastic covers and majorly it's missing the rear parking sensors which should be a standard fit on the car at the factory!

Now as it's part of the standard spec the seller hasn't messed up by not ordering an extra and according to Skoda's brochures both before during and after it was ordered and built the rear parking sensors remain standard fit on the car so they haven't changed the spec either, so the sensors should be fitted. The car is sat sitting on the drive where it was delivered (I have driven it nowhere). What are my options, I'm happy with the car otherwise so I really don't want to reject it but can I demand that the rear sensors be fitted? I know it is possible to have them fitted and coded in by other companies but I don't know yet if Skoda will do it or maybe rather what high price they might want to charge for doing so!

(If it's of any relevance I didn't buy direct from a dealership I sourced via a broker and they introduced me to the seller, who I have the contract with, who ordered the vehicle through a fleet sales company.)

Would appreciate any advice.

Robert

Edited by cr0 on Saturday 24th September 01:24

[Matt_E_Mulsion]

The first thing I would do is query with the dealer why it doesn't have the standard fitment parking sensors and what they are intending to do about it.

With that question answered that would determine my next move.

[Matt_E_Mulsion]

yesterjay said:

Time to check the boot floor for signs of repair.

I'd have said it's more likely that they were removed from the build due to component shortages.

[Canon_Fodder]

Yes as above OP it will a 'chip shortage / Suez / Ukraine / Brexit' issue.

Skoda are likely saving up their RPS's for high value orders which having 'parking assist'

You should get some money back from the seller - say £500 or so

[Acorn1]

I would insist the dealer retrofit them FOC.

[ZX10R NIN]

This may be a car that was affected by the loom issue that affected VAG & came about as a result of Ukraine crisis, just get in contact with the dealer & ask for them to be retro fitted.

I'm pretty sure it won't be a problem

[cr0]

Thanks everyone I'm going to email the seller detailing the issues, then it's in writing and on record and I will go from there.

Talking of the chip shortage reminded me to check that the glove box was cooled as it should be .. it's not, another thing that should be there.