Owned used car 1week, sidewall puncture cheap tyre
Discussion
Hello, grateful for any advice, we've just bought a used approved Golf Mark 7.5, only 1 week ago, and done 2 journeys, and suddenly got a right rear tyre pressure warning, could hear a very faintly hissing puncture, got AA out and has a small sidewall puncture, spare tyre now on. As it's a sidewall puncture it cannot be a repair, and besides it's a really cheap Nexim tyre, which doesn't match any of the others (front left is a winter Michelin tyre, front right and back left are Dunlop tyres, we didn't think to check the tyre makes / matching). AA chap says they really should match at least each rear with each other, and two front tyres with each other, and one front tyre only being a winter tyre is odd and could make the car view one way or another. Also we do wonder whether given there was no apparent reason for this puncture, no nail etc, it could have been there at purchase but just got a bit worse leading to the pressure sensor triggering.
The car comes with 2 years used approved warranty which as usual doesn't cover tyres, as classed as wear/tear .... but could we have any come back given we're within the initial 14 days within which no quibble exchange is possible?
The car comes with 2 years used approved warranty which as usual doesn't cover tyres, as classed as wear/tear .... but could we have any come back given we're within the initial 14 days within which no quibble exchange is possible?
approved used main dealer should not be selling a car with WINTER Tyres on in this time of year.
https://www.volkswagen.co.uk/en/used-cars/benefits...
Certainly not mismatched on axle or car
https://www.volkswagen.co.uk/en/used-cars/benefits...
Certainly not mismatched on axle or car
You don't want one winter tyre on the front and the others normal ones. I don't think the dealer would take responsibility for that though as you could've noticed it and mentioned it before buying. The puncture is just bad luck.
I'd just swap the two front tyres for matching ones. It'll cost you a couple of hundred quid but it'll be job done.
Edit: just noticed it was approved used. It really shouldn't have been sold with one winter tyre on the front. I think you would be within your rights to ask them to replace that tyre and for you to pay for the other. Worth a shot.
I'd just swap the two front tyres for matching ones. It'll cost you a couple of hundred quid but it'll be job done.
Edit: just noticed it was approved used. It really shouldn't have been sold with one winter tyre on the front. I think you would be within your rights to ask them to replace that tyre and for you to pay for the other. Worth a shot.
Edited by ChrisH72 on Saturday 3rd August 21:14
You can't expect the dealer to replace your tyre under any kind of warranty. a puncture in the side wall hasn't just happened the likelihood is that something has hit the tyre or it has been done on a pothole maybe, even the 14 day no quibble refund would likely be minus the cost of a tyre if they gave you a refund.
You need to go to a tyre shop and get a new tyre.
You need to go to a tyre shop and get a new tyre.
MYOB said:
Yes, take it back for an exchange. Report back to us afterwards.
Treegazer said:
Thanks for your response. On what basis? Having different tyre brands on the same axel? Or having a winter and non winter on the same axel? Or because of the puncture?
They will probably say to us we could have caused the puncture since we got the car....
They will probably say to us we could have caused the puncture since we got the car....
The attitude solely responsible
amazingly they cant even see it, which is very worrying for society, as is clearly being demonstrated Jordie Barretts sock said:
Blimey what an entitled bunch you all are.
Mixing summer and winter tyres isn't illegal. The car was inspected and presumably test driven before purchase.
The dealer will laugh you out of town. And rightly so.
Not illegal but for an approved car that has presumably gone through a multi point check by the dealer before sale it is something that you would not expect.Mixing summer and winter tyres isn't illegal. The car was inspected and presumably test driven before purchase.
The dealer will laugh you out of town. And rightly so.
No respectable tyre supplier or dealer would say it is ok to mix a winter and summer tyre on the same axle.
Presumably the OP is asking for actual advice & not trolling:
The warranty will not cover everything & tyres are firmly in the wear & tear camp. You will have to get the puncture repaired if you want to hand the car back as it should be returned in the same condition it left.
As for rejecting the car on having mis matched tyres this is a non starter.
Matching brands or tread patterns across an axle is opinion not law.
This goes back to the days of cross ply tyres being superseded by radials where the 2 types handled very differently.
Your car would pass an MOT like it is, with probably an advisory for the winter tyre. But that’s assuming it’s a pure winter tyre & not an all season.
Put & couple of tyres on, enjoy your car & chalk this one up to experience.
The warranty will not cover everything & tyres are firmly in the wear & tear camp. You will have to get the puncture repaired if you want to hand the car back as it should be returned in the same condition it left.
As for rejecting the car on having mis matched tyres this is a non starter.
Matching brands or tread patterns across an axle is opinion not law.
This goes back to the days of cross ply tyres being superseded by radials where the 2 types handled very differently.
Your car would pass an MOT like it is, with probably an advisory for the winter tyre. But that’s assuming it’s a pure winter tyre & not an all season.
Put & couple of tyres on, enjoy your car & chalk this one up to experience.
OP says the “winter” tyre is a Michelin so there’s a very good chance it’s a CrossClimate, therefore an All Season tyre.
As others have suggested, even if was a full winter it’s still legal and apparently (though perhaps surprisingly) OK for an MOT.
On a relatively new Approved Used car I think it’s unacceptable though. Apart from anything else, industry best practice is grippiest tyres are supposed to be on the back, so what do you do with one odd tyre?
As others have suggested, even if was a full winter it’s still legal and apparently (though perhaps surprisingly) OK for an MOT.
On a relatively new Approved Used car I think it’s unacceptable though. Apart from anything else, industry best practice is grippiest tyres are supposed to be on the back, so what do you do with one odd tyre?
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