Hyundai dealer, is this normal?
Discussion
Hi guys,
Went to see a car locally to me , a Hyundai dealership. Car was an electric Ioniq, car all very nice and perfectly fine.
Now it gets to the potential deal part. Salesman goes outside to take a look at my car to trade in ( astra diesel, 170 k on the clock) . Takes lots of photos and really checks all the bodywork. We then go back inside and he goes into his managers office , whilst I just browse around the showroom.
After 10 minutes said salesman comes back out his office. We can offer you just £1OO for your car to trade in..
Me- what? £100 for a car that is road worthy?, I get it's an older car has 170 k on the clock and is diesel but seriously?.
Salesman explains that they only can auction my car, and £100 is the best they will give me to trade in.
Then I look at the quote and the car comes with just 90 days warranty. I then question why they don't give a standard 12 months warranty, apparently they have partnered up with Cinch, and 90 days is the standard warranty.
But if i wanted a 90 day warranty with Cinch, I would buy from them , not a main dealer! Salesman stated that the car was just over five years old so they didn't offer 12 months warranty.
I then asked if they could come down on price slightly if I payed cash..'no, our cars are priced to sell sir, we cant negotiate on price'
I then even asked if I could have a deal, such as maybe an extended warranty, 12 months even or a years servicing. Again, the dealership wouldn't budge an inch. On anything.
So off I went after spending 90 minutes at a showroom, no deal.
Is this standard practice for Hyundai dealers? No movement on price at all. No 12 months warranty for cars over five years old. No goodwill gesture such as a free service, or extended warranty. And to offer £ 100 for a working car, that isn't written off. Even a scrap dealer would pay more. And its a 2013 plate too
Is this normal for Hyundai?
Went to see a car locally to me , a Hyundai dealership. Car was an electric Ioniq, car all very nice and perfectly fine.
Now it gets to the potential deal part. Salesman goes outside to take a look at my car to trade in ( astra diesel, 170 k on the clock) . Takes lots of photos and really checks all the bodywork. We then go back inside and he goes into his managers office , whilst I just browse around the showroom.
After 10 minutes said salesman comes back out his office. We can offer you just £1OO for your car to trade in..
Me- what? £100 for a car that is road worthy?, I get it's an older car has 170 k on the clock and is diesel but seriously?.
Salesman explains that they only can auction my car, and £100 is the best they will give me to trade in.
Then I look at the quote and the car comes with just 90 days warranty. I then question why they don't give a standard 12 months warranty, apparently they have partnered up with Cinch, and 90 days is the standard warranty.
But if i wanted a 90 day warranty with Cinch, I would buy from them , not a main dealer! Salesman stated that the car was just over five years old so they didn't offer 12 months warranty.
I then asked if they could come down on price slightly if I payed cash..'no, our cars are priced to sell sir, we cant negotiate on price'
I then even asked if I could have a deal, such as maybe an extended warranty, 12 months even or a years servicing. Again, the dealership wouldn't budge an inch. On anything.
So off I went after spending 90 minutes at a showroom, no deal.
Is this standard practice for Hyundai dealers? No movement on price at all. No 12 months warranty for cars over five years old. No goodwill gesture such as a free service, or extended warranty. And to offer £ 100 for a working car, that isn't written off. Even a scrap dealer would pay more. And its a 2013 plate too
Is this normal for Hyundai?
OP, how much can you get for your 170k Astra diesel? If it s more, sell it that way.
On the topic of bartering, it does seem to be a old school way of doing things.
I purchased a new car on behalf of my daughter a couple of years ago. It was a very good price, but absolutely no discount or goodwill freebies.
Basically they could have marked it up another £500-£1000 and discounted back, but once I looked at the deal in the cold light of day I was more than happy with it.
On the topic of bartering, it does seem to be a old school way of doing things.
I purchased a new car on behalf of my daughter a couple of years ago. It was a very good price, but absolutely no discount or goodwill freebies.
Basically they could have marked it up another £500-£1000 and discounted back, but once I looked at the deal in the cold light of day I was more than happy with it.
i think you are overthinking it.
1 - your trade in is potentially a break even to them as by the time they deduct the costs for handling it, its just not making any money.
2 - you should be able to research if the screen price of the new car is fair. If it is, pay it. If not, buy the cheaper one from elsewhere.
1 - your trade in is potentially a break even to them as by the time they deduct the costs for handling it, its just not making any money.
2 - you should be able to research if the screen price of the new car is fair. If it is, pay it. If not, buy the cheaper one from elsewhere.
Quite normal for dealers not to offer a discount these days, unless as has been pointed out quotas are down and they will want to get deals done, and they do want a profit on every part ex, if you had accepted 100 it probably would not have gone to auction, but deemed scrap and sold to a trader who takes everything scrap, for a profit to them of course. Every car needs to show a profit.
Mikebentley said:
Isn t a 5 yr old Ionia 5 still in warranty?
Would be just out of warranty as "just over 5 years old"This one's just over 5 at a Hyundai dealer that's being advertised with a 12 month warranty.
https://www.autotrader.co.uk/car-details/202504040...
In fact this 17 plate I20 at the dealer has a 12 month warranty
https://www.autotrader.co.uk/car-details/202507084...
I'm not sure about Hyundai dealers, but it might be a not so great dealer, more than Hyundai as a whole.
wyson said:
Also, seems to be a while since you brought a car? Dealers make money on the financing. It is rarely an advantage to offer cash these days, you will simply be taking finance commission away from them.
Not to mention all the other crap they add to the final invoice that nobody needs to buy, but again they make decent commision on, if you do eventualy buy ensure all of that nonsense is taken off before you agree.wyson said:
Also, seems to be a while since you brought a car? Dealers make money on the financing. It is rarely an advantage to offer cash these days, you will simply be taking finance commission away from them.
This ^^^^The OP obviously hasn't dealt with main dealers recently, if at all.
Cash? NO thanks. s
tty old trade-in? NO thanks.Sebring440 said:
wyson said:
Also, seems to be a while since you brought a car? Dealers make money on the financing. It is rarely an advantage to offer cash these days, you will simply be taking finance commission away from them.
This ^^^^The OP obviously hasn't dealt with main dealers recently, if at all.
Cash? NO thanks. s
tty old trade-in? NO thanks.@OP, have a read of the moneysavingexpert guide on getting the best deal on a car. They talk about a lot of the points people are making in this thread.
Edited by wyson on Tuesday 23 September 22:59
Oh I like a good haggle with car dealers...they are either all full of themselves or have a spiel of pre-programmed sales pish and when you interfere it throws them off kilter.
One I like to do is stand at the back of the car and ask how much it is (even better if there is a price on the windshield) when they say the price act all shocked and say " I can get a good one for that " and wait for the reaction.
All good fun.
One I like to do is stand at the back of the car and ask how much it is (even better if there is a price on the windshield) when they say the price act all shocked and say " I can get a good one for that " and wait for the reaction.
All good fun.
Clad-Hach said:
Oh I like a good haggle with car dealers...they are either all full of themselves or have a spiel of pre-programmed sales pish and when you interfere it throws them off kilter.
One I like to do is stand at the back of the car and ask how much it is (even better if there is a price on the windshield) when they say the price act all shocked and say " I can get a good one for that " and wait for the reaction.
All good fun.
I'd reply, "buy the good one then"One I like to do is stand at the back of the car and ask how much it is (even better if there is a price on the windshield) when they say the price act all shocked and say " I can get a good one for that " and wait for the reaction.
All good fun.
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