New car ordered they want more for extras
Discussion
Last week went into dealer and saw a car we liked.
Put a deposit down and chose some extras from the webpage for them to fit while sat with salesman.
Just had a call from dealer saying sorry they screwed up the extras should have been 15 quid more they will stand to that but they want 300 quid to fit….
This is for side protectors, mud flaps and a protective film on the boot lip.
Wadda you think ?
Put a deposit down and chose some extras from the webpage for them to fit while sat with salesman.
Just had a call from dealer saying sorry they screwed up the extras should have been 15 quid more they will stand to that but they want 300 quid to fit….
This is for side protectors, mud flaps and a protective film on the boot lip.
Wadda you think ?
Quantum State said:
Last week went into dealer and saw a car we liked.
Put a deposit down and chose some extras from the webpage for them to fit while sat with salesman.
Just had a call from dealer saying sorry they screwed up the extras should have been 15 quid more they will stand to that but they want 300 quid to fit .
This is for side protectors, mud flaps and a protective film on the boot lip.
Wadda you think ?
If you don't think the extras are worth £300, then don't buy them. It's down to you.Put a deposit down and chose some extras from the webpage for them to fit while sat with salesman.
Just had a call from dealer saying sorry they screwed up the extras should have been 15 quid more they will stand to that but they want 300 quid to fit .
This is for side protectors, mud flaps and a protective film on the boot lip.
Wadda you think ?
Or go down and lose it with the dealer and say you won't buy the car unless they honour the original deal. It's all up to you. Own the situation.
You know the profile of people here right? Ofcourse everyone would say no.
If you would have paid the £300 anyway and its not time consuming and cheaper for you to do yourself - just agree to it. Dont say no out of principle, everyone makes mistakes.
If you/your missus don't like the car that much anyhow - just say no. Easy way out
If you would have paid the £300 anyway and its not time consuming and cheaper for you to do yourself - just agree to it. Dont say no out of principle, everyone makes mistakes.
If you/your missus don't like the car that much anyhow - just say no. Easy way out
Edited by Blue_star on Saturday 10th January 11:43
Quantum State said:
Yeah I m going to tell them to go ahead Ill not be going back to them again however .. Ruined the whole experience though which was very pleasant at the dealership.
Maybe try "I will pay the fitting cost, but to be clear, I am of the opinion this was not agreed and as a show of good faith, I would like to get a discount on the hourly rate for the next service". I guess it depends on how much hassle it is to go to a different dealer for service, repairs etc. Usually the supplying dealer will be a little more accommodating on work required etc. 
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