Used Car Dealer Responsibility Fault Within 30 Days
Discussion
I recently purchased a car from a used car dealer under 30 days ago. It had a recent mot with no advisories, full service history, recent service the dealer before he sold it to me as well as a 3 month warranty. I took the car to a trustworthy mechanic I have known for some time and he informed me that the rear brake disc and pads need replacing due to severe corrosion. He even questioned how it was able to pass its most recent mot without any advisories. I contacted the dealer in question about the repair and he wants me to return to the dealership so his mechanic can repair the brakes.
My question revolves around the consumer rights act about “The remedy must be supplied to the consumer at no extra cost, within a reasonable time and without significant inconvenience to the consumer.”
I will say that I would like to keep the car and have no desire to outright reject it due to the fault. I just want the repair to be carried out successfully. The dealer mentioned his mechanic does not work on the weekend so I would only be able to come in during the week. This is difficult due to work commitments and I would likely need to take a day of leave for this. Also the round trip to and from the dealership is around 50 miles. My local mechanic quoted me £220 for the repair. In this scenario would I be justified in asking the dealer to authorise a local mechanic to pay for the repair or cover my travelling cost to the dealership due to the inconvenience? The degree of corrosion my mechanic showed me when he took a picture clearly shows that the fault with the breaks was present when it was sold to me. I’m just wondering what all of your thoughts was on this?
Cheers
My question revolves around the consumer rights act about “The remedy must be supplied to the consumer at no extra cost, within a reasonable time and without significant inconvenience to the consumer.”
I will say that I would like to keep the car and have no desire to outright reject it due to the fault. I just want the repair to be carried out successfully. The dealer mentioned his mechanic does not work on the weekend so I would only be able to come in during the week. This is difficult due to work commitments and I would likely need to take a day of leave for this. Also the round trip to and from the dealership is around 50 miles. My local mechanic quoted me £220 for the repair. In this scenario would I be justified in asking the dealer to authorise a local mechanic to pay for the repair or cover my travelling cost to the dealership due to the inconvenience? The degree of corrosion my mechanic showed me when he took a picture clearly shows that the fault with the breaks was present when it was sold to me. I’m just wondering what all of your thoughts was on this?
Cheers
Johnw94 said:
I recently purchased a car from a used car dealer under 30 days ago. It had a recent mot with no advisories, full service history, recent service the dealer before he sold it to me as well as a 3 month warranty. I took the car to a trustworthy mechanic I have known for some time and he informed me that the rear brake disc and pads need replacing due to severe corrosion. He even questioned how it was able to pass its most recent mot without any advisories. I contacted the dealer in question about the repair and he wants me to return to the dealership so his mechanic can repair the brakes.
My question revolves around the consumer rights act about The remedy must be supplied to the consumer at no extra cost, within a reasonable time and without significant inconvenience to the consumer.
I will say that I would like to keep the car and have no desire to outright reject it due to the fault. I just want the repair to be carried out successfully. The dealer mentioned his mechanic does not work on the weekend so I would only be able to come in during the week. This is difficult due to work commitments and I would likely need to take a day of leave for this. Also the round trip to and from the dealership is around 50 miles. My local mechanic quoted me £220 for the repair. In this scenario would I be justified in asking the dealer to authorise a local mechanic to pay for the repair or cover my travelling cost to the dealership due to the inconvenience? The degree of corrosion my mechanic showed me when he took a picture clearly shows that the fault with the breaks was present when it was sold to me. I m just wondering what all of your thoughts was on this?
Cheers
Corrosion on brake discs is common, particularly if a car has been standing around for a while, but that does not necessarily mean that the discs are faulty. My question revolves around the consumer rights act about The remedy must be supplied to the consumer at no extra cost, within a reasonable time and without significant inconvenience to the consumer.
I will say that I would like to keep the car and have no desire to outright reject it due to the fault. I just want the repair to be carried out successfully. The dealer mentioned his mechanic does not work on the weekend so I would only be able to come in during the week. This is difficult due to work commitments and I would likely need to take a day of leave for this. Also the round trip to and from the dealership is around 50 miles. My local mechanic quoted me £220 for the repair. In this scenario would I be justified in asking the dealer to authorise a local mechanic to pay for the repair or cover my travelling cost to the dealership due to the inconvenience? The degree of corrosion my mechanic showed me when he took a picture clearly shows that the fault with the breaks was present when it was sold to me. I m just wondering what all of your thoughts was on this?
Cheers
For £220 what is the propose repair? That sounds cheap to supply & fit new discs & pads.
Mandat said:
Corrosion on brake discs is common, particularly if a car has been standing around for a while, but that does not necessarily mean that the discs are faulty.
For £220 what is the propose repair? That sounds cheap to supply & fit new discs & pads.
I agree the price was quite low. Likely cause of the amount of work I’ve had done in the past. The quote was for supplying and fitting new rear brake discs and pads. They said it would cost £220 as long as there were no other faults with the brake calipers once stripped.For £220 what is the propose repair? That sounds cheap to supply & fit new discs & pads.
Johnw94 said:
I recently purchased a car from a used car dealer under 30 days ago. It had a recent mot with no advisories, full service history, recent service the dealer before he sold it to me as well as a 3 month warranty. I took the car to a trustworthy mechanic I have known for some time and he informed me that the rear brake disc and pads need replacing due to severe corrosion. He even questioned how it was able to pass its most recent mot without any advisories. I contacted the dealer in question about the repair and he wants me to return to the dealership so his mechanic can repair the brakes.
My question revolves around the consumer rights act about The remedy must be supplied to the consumer at no extra cost, within a reasonable time and without significant inconvenience to the consumer.
I will say that I would like to keep the car and have no desire to outright reject it due to the fault. I just want the repair to be carried out successfully. The dealer mentioned his mechanic does not work on the weekend so I would only be able to come in during the week. This is difficult due to work commitments and I would likely need to take a day of leave for this. Also the round trip to and from the dealership is around 50 miles. My local mechanic quoted me £220 for the repair. In this scenario would I be justified in asking the dealer to authorise a local mechanic to pay for the repair or cover my travelling cost to the dealership due to the inconvenience? The degree of corrosion my mechanic showed me when he took a picture clearly shows that the fault with the breaks was present when it was sold to me. I m just wondering what all of your thoughts was on this?
Cheers
You can ask, but I doubt they will want to. They will be getting the work done ever cheaper than £220 (probably fitting the cheapest nastiest pattern parts too) My question revolves around the consumer rights act about The remedy must be supplied to the consumer at no extra cost, within a reasonable time and without significant inconvenience to the consumer.
I will say that I would like to keep the car and have no desire to outright reject it due to the fault. I just want the repair to be carried out successfully. The dealer mentioned his mechanic does not work on the weekend so I would only be able to come in during the week. This is difficult due to work commitments and I would likely need to take a day of leave for this. Also the round trip to and from the dealership is around 50 miles. My local mechanic quoted me £220 for the repair. In this scenario would I be justified in asking the dealer to authorise a local mechanic to pay for the repair or cover my travelling cost to the dealership due to the inconvenience? The degree of corrosion my mechanic showed me when he took a picture clearly shows that the fault with the breaks was present when it was sold to me. I m just wondering what all of your thoughts was on this?
Cheers
The fact its round trip of 50 miles is irrelevant to the dealer. Thats on you. So you will have to suck it up.
WRT the Mot not advising them. There is NO obligation to report any advisories. Presumably the brakes, despite corroded hit the numbers for the brake tests.
I would be happy that the dealer has even offered to replace the brakes and sort the problem out…. As others have mentioned and my past experiences it will be on you to travel etc… Main dealers however where I have bought numerous cars from over the years, will normally give you a courtesy car etc.
Wacky Racer said:
I can never understand why people buy cars from dealers fifty/hundred/ two hundred miles away, then moan when they have to take it back for work that is going to be carried out free of charge, under warranty,
Fifty miles, you are talking a few quids worth of fuel.
And maybe a day off work?Fifty miles, you are talking a few quids worth of fuel.
So it may be more convenient to just get a local garage to do it.
Brake discs and pads, I usually end up replacing them all in the time I own a car, so it's not the end of the world to get done early in the game.
Some discs and pads are pretty cheap at Eurocarparts and the like.
A windy wet week around here by the sea, brake discs can look horrible very quickly. Well used and shiny looks much better than the same disc with a week's salt spray. Try owning a 70s Italian bike with cast iron Brembo discs...
People take cars they've bought to their pet mechanics, looking for trouble. The pet mechanic in this case hasn't said it would fail an MOT or didn't work.
Grey areas of service parts. If this is the only problem in a year's motoring, be happy, you've chosen a fairly good car.
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