Car buying red flags
Car buying red flags
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Discussion

jimmy156

Original Poster:

3,792 posts

214 months

Yesterday (20:26)
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So I am realising that I haven't bought a car for about 6 years, and haven't bought a car that wasn't from a main dealer for close to 15 years. In my defence I have only bought 2 cars in that time!

I went to look at a car today and a couple of things are niggling me. Part of me wants to think they are non-issues and I am just seeing problems where they don't exist. The other part of me doesn't want any hassle if there is an issue down the line. Would you see either of these as red flag... for whats its worth the chap I spoke to was nothing but nice, professional and seemed genuine.

- The dealer sells a range of cars, including some really quite high end stuff. But operates out of his home.
- The dealer will not accept a credit card payment for a deposit (debit card ony) as previous customers have tried some "funny things"
- He did not let me take the car for a test drive (this was not a super high end car)

Genuine red flags, or am I just seeing problems that aren't problems?

paradigital

1,090 posts

179 months

Yesterday (20:37)
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No test drive, no sale.

Walk, if not run, away.

By your own admission it’s not a particularly high end car, so likelihood is you can find another for sale somewhere that doesn’t have caveats, hoops and other blockers to a smooth sale.

and31

4,828 posts

154 months

Yesterday (20:38)
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I’m not buying any car I can’t test drive..

shtu

4,359 posts

173 months

Yesterday (21:08)
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As above, forget it. You wouldn't buy shoes without trying them on.

The no credit card thing is probably because he's had customers get a chargeback against him, and we can only speculate why that might happen.

jimmy156

Original Poster:

3,792 posts

214 months

Yesterday (21:15)
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Regarding the test drive - he said he would do a test drive once the deal had been agreed, so it wasn't an outright no - I get the impression he wanted to be sure he had a sale. I've never driven any example of the car in question, so didn't want to feel I had to agree to buy the car in order to test it.

I'd understand that from a private seller, but less so for a dealer i guess.

Dog Biscuit

2,264 posts

24 months

Yesterday (21:17)
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Honestly, I don't understand how any dealer could realistically expect for a customer to buy a car without driving it - It's the whole purpose of buying a car to drive it.


Tisy

1,981 posts

19 months

Yesterday (21:18)
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jimmy156 said:
So I am realising that I haven't bought a car for about 6 years, and haven't bought a car that wasn't from a main dealer for close to 15 years. In my defence I have only bought 2 cars in that time!

I went to look at a car today and a couple of things are niggling me. Part of me wants to think they are non-issues and I am just seeing problems where they don't exist. The other part of me doesn't want any hassle if there is an issue down the line. Would you see either of these as red flag... for whats its worth the chap I spoke to was nothing but nice, professional and seemed genuine.

- The dealer sells a range of cars, including some really quite high end stuff. But operates out of his home.
- The dealer will not accept a credit card payment for a deposit (debit card ony) as previous customers have tried some "funny things"
- He did not let me take the car for a test drive (this was not a super high end car)

Genuine red flags, or am I just seeing problems that aren't problems?
1. he's buying knackered stock from BCA to sell from his driveway to avoid CRA obligations. Or buying undeclared crash repairs.
2. because they are knackered and the EML will come on when you're halfway back home on the M1 and he won't be fixing them now he's got your money, so no opportunity to do a charge-back.
3. because it's knackered and will drive itself round in circles when you let go of the wheel.

Trevor555

5,326 posts

111 months

Yesterday (21:22)
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jimmy156 said:
- The dealer will not accept a credit card payment for a deposit (debit card ony) as previous customers have tried some "funny things"

Genuine red flags, or am I just seeing problems that aren't problems?
Huge red flag, don't entertain this dealer.

Previous customers tried some funny things?? More like they had issues with a car that the dealer refused to sort, and they got onto their credit card who stepped in to help.

Wilmslowboy

4,719 posts

233 months

Yesterday (21:23)
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jimmy156 said:
Regarding the test drive - he said he would do a test drive once the deal had been agreed, so it wasn't an outright no - I get the impression he wanted to be sure he had a sale. I've never driven any example of the car in question, so didn't want to feel I had to agree to buy the car in order to test it.

I'd understand that from a private seller, but less so for a dealer i guess.
I kind of understand that position from a smaller dealer, If you want to see whether you like that make and model, it's probably better to inconvenience a larger dealer.


AddyT.

526 posts

120 months

Yesterday (21:27)
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Walk away. There will be plenty of the car you were looking for at other dealers.

Nickp82

3,884 posts

120 months

Yesterday (21:41)
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Not taking credit cards is becoming more common for dealers as chargebacks become the same.

If you’re a one man band dealer, people test driving cars is a pain when they’re not ready to buy as it costs you fuel, the car gets dirty and you have to fanny around recleaning it for the next person which obviously takes valuable time.

Hopefully the money he saves working from home he puts towards ensuring the cars he sells are of a good standard but who knows, you have to trust your gut. Obviously if a test drive is still not possible when you’re ready to buy it’s a hard no.

sneezer212

69 posts

100 months

Yesterday (21:50)
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I nearly bought a car from a similar dealer (operating out of his house). I didn't have a problem with that, he had a company registered with no problems and good reviews.

Refusal to accept credit cards I understand: main dealers refuse to accept because of the chargeback/dispute process and whilst car dealers can be bad so can the public. If you are small dealer with a lot of cash tied up in stock one unfair chargeback could be financially crippling.

No test drive however, I wouldn't accept. But he might have not felt you serious enough to try to conclude the sale. Depending on the model there's probably enough buyers so he can use his judgement to pre-qualify.

As for comments on cars being accident damaged or BCA auction etc. The simple solution to this is to get a proper history report and have the car independently inspected prior to purchase. People don't do this and then complain that the car is no good.

However, if you are expecting a warranty or any after sales support then I wouldn't proceed. Although you can always organize your own warranty.

Tisy

1,981 posts

19 months

Yesterday (21:57)
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sneezer212 said:
As for comments on cars being accident damaged or BCA auction etc. The simple solution to this is to get a proper history report and have the car independently inspected prior to purchase. People don't do this and then complain that the car is no good.
An undeclared crash repair is not going to be listed in any "proper history report" and indepedent inspections are not worth the paper they're written on once you peruse the fine print where you will find every inspection point has a lengthy exception clause absolving them of any liability. ie. it's about as useful as sending your car under the car to give you a list of things needing attention.

sneezer212

69 posts

100 months

Yesterday (22:08)
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That's why you also get the car inspected.

Heathwood

2,982 posts

229 months

Yesterday (22:13)
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sneezer212 said:
That's why you also get the car inspected.
I don’t know what the OPs looking to buy but I don’t think that’s true of normal people buying normal cars.

sneezer212

69 posts

100 months

Yesterday (22:22)
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No, instead of spending 200 people would rather rely on the CRA and try and make the seller fix anything that comes up. Then complain that used cars are expensive.

williamp

20,248 posts

300 months

Yesterday (22:23)
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"we can deliver"... which becomes "we will deliver.."

jimmy156

Original Poster:

3,792 posts

214 months

Yesterday (23:14)
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Thanks for all the opinions all. I can see both sides of the coin that people are mentioning, hence why I asked if these would be red flags for you. I guess people sit other side of the fence on these and I happen to be in the middle!