PRAISE FOR FACTORY

[loonie]

Just spoken to the factory about a brake problem on my car. It is 6 months out of warranty and Lee has agreed to replace the parts at his expense (over £1000).
No quibble, no argument. GREAT SERVICE!

Keith

[obes]

Those questioning TVR vs. Noble in recent threads take note !

[lucozade]

loonie said:

Just spoken to the factory about a brake problem on my car. It is 6 months out of warranty and Lee has agreed to replace the parts at his expense (over £1000). No quibble, no argument. GREAT SERVICE! Keith

Good for you Keith. This didn't happen for me when my car was two weeks out of warranty for some very inexpensive repairs to leather and manifold.

[BrianJ]

Nor to me for problems post-warranty - never found this sort of factory support for solving faults!

[Ash M400]

I am getting bored with all this.

FACTORY

DO SOMETHING WRONG AND GIVE US A REASON TO COMPLAIN!

We are British and we are happiest when things go wrong.

>> Edited by Ash M400 on Wednesday 19th October 16:06

[Mr Noble]

They replaced my hub carrier after 14 months when that broke! Kerridges sis it free and the factory picked up the tab I believe!

Brilliant service.

GN

[jdh1]

Ash M400 said:

I am getting bored with all this. FACTORY DO SOMETHING WRONG AND GIVE US A REASON TO COMPLAIN! We are British and we are happiest when things go wrong. >> Edited by Ash M400 on Wednesday 19th October 16:06

I thought that's what the previous two posters were doing...or did I missunderstand something?

[lucozade]

BrianJ said:

Nor to me for problems post-warranty - never found this sort of factory support for solving faults!

lucozade said:

Good for you Keith. This didn't happen for me when my car was two weeks out of warranty for some very inexpensive repairs to leather and manifold.

[joust]

I've always found the factory very fair when it came to in and out of warranty issues, and have upheld IMHO the spirit as well as the obligations under the Sales of Goods Act.

Clearly if people think that they haven't had fair treatment as is given to them by the SoGA then they have the normal remedies available to them. I think Noble should be applauded for their attitude to such things, particularly when you compare them to some other specalist and major manufacturers....

J

[viperbl]

BrianJ said:

Nor to me for problems post-warranty - never found this sort of factory support for solving faults!

Nor me, I have had to pay for them myself after noble failed to fix the faults. Give them their due tho, they did try, although gave up when the faults came back ...

Not very noble if you ask me ...