Westfield Repairs
Westfield Repairs
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Fer

Original Poster:

7,765 posts

304 months

Thursday 3rd May 2007
quotequote all
"Consider this scenario..."

Assuming someone had reversed into your PnJ in traffic, and crumpled the nose cone, bent the nose cone mount points, and potentially fuggered your bonnet and radiator, would you worry about taking it to a specialist repairers, or would you let the insurance company take it to their usual place.

Is this something that they can repair, or would you be hunting for a new nose? The nose was squashed and slightly mangled, as well as being driven into the uprights by the lights.

Failing that, anyone recommend a specialist in the Berkshire/Surrey/West London area.

Davi

17,153 posts

244 months

Thursday 3rd May 2007
quotequote all
bad luck mate.

if their insurer is going to pay, take it to a specialist.

v8owner

602 posts

259 months

Thursday 3rd May 2007
quotequote all
Fer said:
"Consider this scenario..."

Assuming someone had reversed into your PnJ in traffic, and crumpled the nose cone, bent the nose cone mount points, and potentially fuggered your bonnet and radiator, would you worry about taking it to a specialist repairers, or would you let the insurance company take it to their usual place.


It happened to me too
apparently the car was too low so he couldnt see it. When i pointed out a 4 year old was about the same height he came round to my way of thinking....
tbh i gave up and just gave him a reciept for parts (he then paid cash) and did the work myself.. much easier (apart from my labour).

sorry to here it fer

Fer

Original Poster:

7,765 posts

304 months

Thursday 3rd May 2007
quotequote all
Sounds like similar circumstances. The driver checked their mirror, saw the car behind me, and reversed at speed.

As expected, when I chased the bodywork company that the insurance company had supplied they do not do "that sort of car", so I am back to square one. Anyone recommend an expert in fibreglass repairs?

(Will have to remember the 4yo arguement for later!)

Davi

17,153 posts

244 months

Thursday 3rd May 2007
quotequote all
Fer said:
Sounds like similar circumstances. The driver checked their mirror, saw the car behind me, and reversed at speed.

As expected, when I chased the bodywork company that the insurance company had supplied they do not do "that sort of car", so I am back to square one. Anyone recommend an expert in fibreglass repairs?

(Will have to remember the 4yo arguement for later!)


sorry can't help with a recommendation, I do all glass work myself - but if your insurance company supplied people have said they can't do it, surely that's prime excuse to get a westfield recommended repairer locally? From the sound of the damage I'd also be looking for new parts rather than repairing the glass you have.

Martin Keene

11,101 posts

249 months

Thursday 3rd May 2007
quotequote all
Fer said:
Sounds like similar circumstances. The driver checked their mirror, saw the car behind me, and reversed at speed.

As expected, when I chased the bodywork company that the insurance company had supplied they do not do "that sort of car", so I am back to square one. Anyone recommend an expert in fibreglass repairs?

(Will have to remember the 4yo arguement for later!)

I would only ever let Westfield repair mine. And Westfield do not repair bodywork, they will only replace. They say repairing take's almost as long as molding new and it is never as good afterwards.

Fer

Original Poster:

7,765 posts

304 months

Thursday 3rd May 2007
quotequote all
Would be happy with replace, but trying to find anyone who will look is being a prob. Having said that, my broker MSM, have been great, and are trying to do the work that the insurance company cannot be bothered to do.

cidersurfer

74 posts

239 months

Thursday 3rd May 2007
quotequote all
If it was me I'd want Westfield to do it and (you say they reversed at speed) get the geometry checked at the same time.

Martin Keene

11,101 posts

249 months

Thursday 3rd May 2007
quotequote all
Fer said:
Would be happy with replace, but trying to find anyone who will look is being a prob. Having said that, my broker MSM, have been great, and are trying to do the work that the insurance company cannot be bothered to do.

Tell MSN you want the Westfield Factory to repair it and they will oblige... MSN have used the factory before for repairs.

Jon Ison

1,304 posts

257 months

Thursday 3rd May 2007
quotequote all
The only claim I ever had too make on my kit car insurance the company paid what they called "payment in lui" they came assessed the damage, accepted my quote for parts and paid me too repair it.
That was my company though as no other car was involved, don't know if it would work that way as you will be claiming from his ?

dino ferrana

791 posts

276 months

Friday 4th May 2007
quotequote all
When you have a non-fault accident you are entitled not to be inconvenienced by it. This means you are entitled for a like for like vehicle while yours is being repaired for one. Now that particular factor is unlikely with a specialist car, but you are certainly entitled by law to have your vehicle returned to the state it was previously. In these circumstances I would be certain that you are entitled to get new panels fitted rather than repairs, especially as has been mentioned the manufacturer does not recommend repair.

Insurers will always try to fob you off with the recommmended repair centre but you can push for a manufacturer approved specialist.

MR2Mike

20,143 posts

279 months

Friday 4th May 2007
quotequote all
The noses aren't that expensive, by the time you factor in the labour charges for someone properly repairing the GRP and respraying it, a new one might even be cheaper.

My brother had a simmilar problem some some donkey drove into the back of his Elise on the M25. The insurance company said they had no recommended bodyshop for the Lotus, so he got a few recommendations from SELOC etc and presented them to the insurance company and they were happy to let him use his prefered company. However, when it came to a courtesy car, they refused to let him have one as he hadn't used a recommended repairer! The bodyshop supplied him a courtesy car in the end which the insurance paid for.

Locoblade

7,653 posts

280 months

Friday 4th May 2007
quotequote all
A mate of mine had exactly the same happen when a Gallardo(!) reversed into him getting on the ferry to Le Mans a couple of years ago. As he built the car himself and took a lot of pride putting it together I think he ended up settling with the other party without insurance getting onvolved then just re-fitted the other bits himself and flogged the old bonnet / nosecone to a racer (who didn't car about the cracks) which effectively paid for his labour