New Windscreen or Repair?
New Windscreen or Repair?
Author
Discussion

redback911

Original Poster:

2,938 posts

297 months

Monday 3rd October 2011
quotequote all
Hiya Folks,

Just noticed two nasty looking chips in my windscreen (Cayman). They are very close together, each is around 1mm across and literally a few mm's apart:





Autoglass told me over the phone that they cannot repair two chips that are located less than two inches apart :-( so it looks like a new windscreen.

Autoglass mentioned they can replace for £900, but it will not be Porsche OEM. Any second opinions or suggestions?


Edited by redback911 on Monday 3rd October 18:39

Glassman

25,086 posts

246 months

Monday 3rd October 2011
quotequote all
When you say you've just noticed them, does this mean they could have been there for some time?

Bit difficult to tell for sure from the image but it does look like an attempt to repair has been made at some stage.


FisiP1

1,279 posts

184 months

Monday 3rd October 2011
quotequote all
I have heard the windscreen for cars equipped with nav is a different unit that costs vastly more due to embedded aerials.

If your car does not have nav check with a few other sources for replacement costs, make sure they know you want the non-nav windscreen.

I have no idea about repair though.

Glassman

25,086 posts

246 months

Monday 3rd October 2011
quotequote all
FisiP1 said:
I have heard the windscreen for cars equipped with nav is a different unit that costs vastly more due to embedded aerials.

If your car does not have nav check with a few other sources for replacement costs, make sure they know you want the non-nav windscreen.

I have no idea about repair though.
Screens are the same; only tint, hardware for rain sensor / mirror and the antennae sets them apart.


redback911

Original Poster:

2,938 posts

297 months

Monday 3rd October 2011
quotequote all
Glassman said:
When you say you've just noticed them, does this mean they could have been there for some time?

Bit difficult to tell for sure from the image but it does look like an attempt to repair has been made at some stage.
Oh that is interesting. I just brought the car (Saturday), its a 2010 Cayman. Looking at the car on Saturday the screen seemed fine and I drove it home (250+ miles), washed it yesterday. Jumped into it this afternoon and immediately noticed the chips. Ho hum. Still, just one of those things. Thanks all for your thoughts.

Edited by redback911 on Monday 3rd October 21:19


Edited by redback911 on Monday 3rd October 21:20

Glassman

25,086 posts

246 months

Monday 3rd October 2011
quotequote all
Looks like the final resin has fallen out due to poor preparation of the damage and possibly use of the wrong type of resin.


fwaggie

1,644 posts

231 months

Monday 3rd October 2011
quotequote all
If they're only a couple of mm apart surely Autoglass can treat both as one chip and fix them both at the same time?

The advert they have on TV shows a chip that must be a few mm wide.

If I were you I'd drive to my nearest autoglass depot and have a chat with one of the guys there.

GT03ROB

14,036 posts

252 months

Monday 3rd October 2011
quotequote all
Does your insurance not have free windscreen replacement cover? I thought they all did if fully comp?

Glassman

25,086 posts

246 months

Monday 3rd October 2011
quotequote all
GT03ROB said:
Does your insurance not have free windscreen replacement cover? I thought they all did if fully comp?
confused

Came across a few about 10 years ago, but still rare then.

You sure not getting confused with free chip repairs for FC?

GT03ROB

14,036 posts

252 months

Monday 3rd October 2011
quotequote all
Glassman said:
GT03ROB said:
Does your insurance not have free windscreen replacement cover? I thought they all did if fully comp?
confused

Came across a few about 10 years ago, but still rare then.

You sure not getting confused with free chip repairs for FC?
Hmm maybe I'm lucky. Never paid for a windscreen to be replaced, always done on the insurance. confused

Seem to remember a cracked screen was done on the GT3 for around a grand, all covered by insurance

boxsey

3,579 posts

241 months

Monday 3rd October 2011
quotequote all
GT03ROB said:
Hmm maybe I'm lucky. Never paid for a windscreen to be replaced, always done on the insurance. confused

Seem to remember a cracked screen was done on the GT3 for around a grand, all covered by insurance
Same here with my cover. Chips if repairable are FOC. An unrepairable screen just costs me the 'windsreen excess' which is £70.

Glassman

25,086 posts

246 months

Monday 3rd October 2011
quotequote all
There's usually the PH's contribution (xs:40/50/60/75/100/etc) of course, but very rarely is there nothing to pay.

madala

5,063 posts

229 months

Tuesday 4th October 2011
quotequote all
Hi Redback I have two similar chips and have been told the same....the guy (AA windscreens)is coming this morning to have a look....I will let you know the outcome.

madala

5,063 posts

229 months

Tuesday 4th October 2011
quotequote all
Bloke just been and the repair was doable and a very good job was done as well......

bobsan

495 posts

250 months

Tuesday 4th October 2011
quotequote all
had lots of success with one of these DIY kits, vanished 2x large bullet type chips for me.

http://www.amazon.co.uk/s/?ie=UTF8&keywords=wi...

redback911

Original Poster:

2,938 posts

297 months

Tuesday 4th October 2011
quotequote all
Hiya madala, all,

Glad to hear your windscreen was repaired madala.

Autoglass and a local company, after inspecting the images, tell me it was not repairable. PH Glassman mentioned a North West chap who is a windscreen "artisan" AKA Mr Chips. A quick call to him and he will be out on Thursday to investigate and hopefully repair. So fingers crossed.

I am covered on my insurance, via a windscreen excess, but I'd prefer to have a repair if possible. I really want to avoid the hassle of arguing for a Porsche OEM windscreen too, Autoglass and the local company mentioned they can only fit a Porsche OEM with prior permission from my insurance company. Otherwise it looks like the glass is "Pilkerton"(?)

Edit for Bobsan

Self repair, is self harm to me. I even had to get my GF to change my wheel on my first car. Anything DIY or motor related and I am a danger to myself and others. Computers and technology is my thing. :-)

Edited by redback911 on Tuesday 4th October 11:22

Slippydiff

16,492 posts

254 months

Tuesday 4th October 2011
quotequote all
redback911 said:
Hiya madala, all,

Glad to hear your windscreen was repaired madala.

Autoglass and a local company, after inspecting the images, tell me it was not repairable. PH Glassman mentioned a North West chap who is a windscreen "artisan" AKA Mr Chips. A quick call to him and he will be out on Thursday to investigate and hopefully repair. So fingers crossed.

I am covered on my insurance, via a windscreen excess, but I'd prefer to have a repair if possible. I really want to avoid the hassle of arguing for a Porsche OEM windscreen too, Autoglass and the local company mentioned they can only fit a Porsche OEM with prior permission from my insurance company. Otherwise it looks like the glass is "Pilkerton"(?)Most likely it'sPilkington

Edit for Bobsan

Self repair, is self harm to me. I even had to get my GF to change my wheel on my first car. Anything DIY or motor related and I am a danger to myself and others. Computers and technology is my thing. :-)

Edited by redback911 on Tuesday 4th October 11:22
Went through all this with my insurers on my BMW 3 Series a couple of years ago.
After my screen got cracked by a large stone I was insistent on a genuine BMW screen being fitted by a fitter of my choice or a BMW dealership.

Insurer refused, saying they use Autoglass or some such outfit and they'd use a screen of their choice (the cheapest . . . ?)

I'd previously used Autoglass and had issues (my insurance broker informed me that plenty of other policy holders had too)

When I spoke to the insurance company they refused my requests for a genuine screen and a fitter of my choice point blank, their best offer was a contribution of £150 towards the replacement screen. All very well until they said that my £75 excess would be deducted from that figure . . . . . .

The genuine BMW screen and its fitment cost me £450 IIRC, so my "free" windscreen replacement policy actually cost me £375.

Actus Reus

4,312 posts

186 months

Tuesday 4th October 2011
quotequote all
I work with a former windscreen fitter and just showed him the pic - he's not known resin to ever fall out, so thinks that it may be that none was ever put in, but those holes, in his view, are very round, so chips have probably been drilled out at some point. In other words, you bought the car this way - can a car pass the 111 point check with chipped glass? My Box had had a repair too oddly, which I only noticed after a few weeks.

redback911

Original Poster:

2,938 posts

297 months

Tuesday 4th October 2011
quotequote all
Slippydiff said:
Insurer refused, saying they use Autoglass or some such outfit and they'd use a screen of their choice (the cheapest . . . ?)

The genuine BMW screen and its fitment cost me £450 IIRC, so my "free" windscreen replacement policy actually cost me £375.
Actus Reus said:
I work with a former windscreen fitter and just showed him the pic - he's not known resin to ever fall out, so thinks that it may be that none was ever put in, but those holes, in his view, are very round, so chips have probably been drilled out at some point. In other words, you bought the car this way - can a car pass the 111 point check with chipped glass? My Box had had a repair too oddly, which I only noticed after a few weeks.
Thanks guys, I guess once Mr Chips has inspected the screen I'll know one way or another on Thursday. I did call my local Porsche garage and was quoted 450 GBP for the Windscreen (with tint and GPS aerial), fitting is extra and via a local company.

In the meantime, here are some better images:











craigjm

21,691 posts

231 months

Tuesday 4th October 2011
quotequote all
I had to have a new windscreen in my Cayman S and my insurer put me in touch with national windscreens and when I asked for an OEM screen they said that was all that was available as they don't make patterns due to small numbers. Sure enough the screen they fitted was a Sekurit original.