First-Class Service - OPCs Leicester and Bristol
Discussion
I recently read somewhere that Porsche Leicester had been voted the No 1 OPC for customer service and, having just been looked after by them recently, I'm not in the least surprised! Two individuals deserve a special mention for their attention to detail and genuine enthusiasm for the marque: Jonathan Ramsey (Finance Manager); and David Flannagan (Sales Executive).
Having purchased my 997.1 GT3 from them in May, several weeks later I discovered a minor cosmetic blemish which had gone unnoticed when I first collected the car. Contacting Jonathan afterwards to discuss this, all he was interested in was ensuring that this was rectified as soon as possible. Suffice to say that the level of aftercare that I subsequently received from Porsche Leicester was faultless and I would not hesitate to deal with them again in the future.
This is the second time I have had a positive experience at an OPC. Latterly it was with my Cayman S Sport which underwent an engine rebuild by Dick Lovett in Bristol. The symptom for those interested was excessive oil consumption caused by 3x scored bores - not uncommon I see. Although this car was purchased privately, I had the original owner extend the warranty by 2x years and the level of service which I received from Gavin White and the team at Bristol was again faultless; it did not matter that the car had not been purchased from them in the first instance.
Just my experience for what it's worth.
Jase.
Having purchased my 997.1 GT3 from them in May, several weeks later I discovered a minor cosmetic blemish which had gone unnoticed when I first collected the car. Contacting Jonathan afterwards to discuss this, all he was interested in was ensuring that this was rectified as soon as possible. Suffice to say that the level of aftercare that I subsequently received from Porsche Leicester was faultless and I would not hesitate to deal with them again in the future.
This is the second time I have had a positive experience at an OPC. Latterly it was with my Cayman S Sport which underwent an engine rebuild by Dick Lovett in Bristol. The symptom for those interested was excessive oil consumption caused by 3x scored bores - not uncommon I see. Although this car was purchased privately, I had the original owner extend the warranty by 2x years and the level of service which I received from Gavin White and the team at Bristol was again faultless; it did not matter that the car had not been purchased from them in the first instance.
Just my experience for what it's worth.
Jase.
If we're giving shout outs, Rob Clarke and Edward Birch at OPC Swindon have been excellent to me. Rob in particular has had to deal with my emails almost daily lately. 
Don't know how representative OPC Swindon is of Porsche in general but every time I've been there I've been asked if I wanted a coffee, etc and made to feel very welcome.
Don't know how representative OPC Swindon is of Porsche in general but every time I've been there I've been asked if I wanted a coffee, etc and made to feel very welcome.
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