997 turbo totally screwed up.
997 turbo totally screwed up.
Author
Discussion

AndrewMontgomery

Original Poster:

501 posts

221 months

Sunday 16th June 2013
quotequote all
Had an evening from hell with my 997 turbo. I put key in to start it but nothing happened. Everything was as normal except that the last turn of the key nothing happened. Tried the usual steps with the keys and tip lever. Nothing made any difference.

AA sent a van and a couple of guys looked it over. Got me into the car then got me to lock it and said they were resetting the immobiliser. Disconnected battery and locked me in the car! Windows wouldn't work, doors couldn't be opened. One and a half hours later, the wife turned up with the spare key and released me. they put a new battery in but no change. Apparently all the fuses are ok.

Now nothing works properly. Doesn't recognise either key, boot release doesn't work (even using the bypass in the fusebox). Basically the car is bricked. Thankfully the alarm has stopped.

I don't know these idiots have done but its as if the car has gone into a total theft mode if such a thing exists. Getting an auto-electrician first thing in the morning.

Has anyone had anything at all like this happen?

ChrisW.

8,055 posts

281 months

Sunday 16th June 2013
quotequote all
Does the technician wear a Porsche badge ??

Geneve

4,003 posts

245 months

Sunday 16th June 2013
quotequote all
Isn't Porsche Assist the RAC?

Wozy68

5,436 posts

196 months

Sunday 16th June 2013
quotequote all
Blimey, locked in the car for 1.5 hours and no way of opening the doors or windows?

Note to self. Do not buy a 997 or at least have the alarm removed just in case of either being trapped in it in an electrical fire or because of driving into deep water.

AndrewMontgomery

Original Poster:

501 posts

221 months

Sunday 16th June 2013
quotequote all
Wozy68 said:
Blimey, locked in the car for 1.5 hours and no way of opening the doors or windows?

Note to self. Do not buy a 997 or at least have the alarm removed just in case of either being trapped in it in an electrical fire or because of driving into deep water.
Yup. Couldn't believe it. Would have had to break the side window. Luckily Im not claustrophobic. Nothing worked, key button on dash, key fob, door handle, windows, sunroof. Totally stuck.

thegoose

8,077 posts

236 months

Monday 17th June 2013
quotequote all
I don't think you need a general auto-electrician, you need a Porsche technician with a PIWIS or Autologic or similar diagnostic computer. Have both keys to hand too.

Helicopter123

8,831 posts

182 months

Monday 17th June 2013
quotequote all
I would have OPC investigate - have you got the warranty?

If so, just leave it with them to remedy?

AndrewMontgomery

Original Poster:

501 posts

221 months

Monday 17th June 2013
quotequote all
No, don't have a warranty (would never have had the use of one in the 5 years of Porsche ownership I've had).

Car has been dropped off at OPC. Will report back for archive purposes. Crossing fingers for a simple problem like a bad earth but we will see. Its certainly electrical. OPC have never heard of anyone being locked in before.

noneedtolift

888 posts

249 months

Monday 17th June 2013
quotequote all
My best guess would be that your clutch switch is at fault and this prevented the car from starting. What has happened now is probably the result of the AA men's handywork, with the keys not being recoded properly...

Still strange that it completely locked you in - was your key in the ignition at the time?

993AL

1,939 posts

244 months

Monday 17th June 2013
quotequote all
noneedtolift said:
My best guess would be that your clutch switch is at fault and this prevented the car from starting. What has happened now is probably the result of the AA men's handywork, with the keys not being recoded properly...

Still strange that it completely locked you in - was your key in the ignition at the time?
I thought that too until I noticed the OP's car was a tip.

noneedtolift

888 posts

249 months

Monday 17th June 2013
quotequote all
Touché smile

AndrewMontgomery

Original Poster:

501 posts

221 months

Monday 17th June 2013
quotequote all
noneedtolift said:
My best guess would be that your clutch switch is at fault and this prevented the car from starting. What has happened now is probably the result of the AA men's handywork, with the keys not being recoded properly...

Still strange that it completely locked you in - was your key in the ignition at the time?
The key was in the ignition when he detached the battery. Neither that fob, nor the other fob (when it arrived) had any effect thereafter. Pressing the key button registered on the dash door opening button which flashed when the key was pressed. But none of them worked.

Door handles wouldn't open it, key button on dash wouldn't open it. Windows, sunroof were all totally inoperative. Only other alternative I had (if I hadn't the spare key available from 40 miles away!) would have been to smash the window. The car has battery power as oddly the inside light works when the door is open. Being locked in didn't bother me massively at the time but knowing this can happen makes me feel a small hammer in the glovebox may be an idea!



Edited by AndrewMontgomery on Monday 17th June 14:59

uknick

1,055 posts

210 months

Monday 17th June 2013
quotequote all
It's a worry the doors would not open using the handles.

What would happen in a crash if the electrics got disconnected?

Crusoe

4,118 posts

257 months

Monday 17th June 2013
quotequote all
Dead locks are like that on most cars now, if you lock it with the key it won't open unless you use a coded key. Stops people reaching through open windows or using a wire to open the car via the internal handle.

EK993

1,956 posts

277 months

Monday 17th June 2013
quotequote all
The issues you had with the car locking you in and effecitvely shutting down might have had something to do with the AA guy and the battery disconnection. If not done properly battery disconnection / reconnection can wreak havoc.

AMG Merc

11,955 posts

279 months

Monday 17th June 2013
quotequote all
You might have got out through the roof. Under the plastic panel should be an allen type key which is used to unwind the roof from the inside. Academic now that you've escaped, of course.

spyderman8

1,748 posts

182 months

Monday 17th June 2013
quotequote all
Sounds like the ECU has lost the codes for the keys. The AA guys probably had no idea what they were doing - might even have made it worse. Bet they're having a right ol larf about it down the pub now "we locked some poor bd in his Porsche for an hour and a half"!

Rockster

1,515 posts

186 months

Monday 17th June 2013
quotequote all
To open the door in my Boxster if the doors are locked via the dash button I have to pull the door handle pull twice in repaid succession.

IIRC the same is needed in my Turbo.

AndrewMontgomery

Original Poster:

501 posts

221 months

Tuesday 18th June 2013
quotequote all
spyderman8 said:
Sounds like the ECU has lost the codes for the keys. The AA guys probably had no idea what they were doing - might even have made it worse. Bet they're having a right ol larf about it down the pub now "we locked some poor bd in his Porsche for an hour and a half"!
Trust me, they weren't laughing. They did very much make it worse. I actually felt sorry for the guy when he returned first thing this morning to supervise the very awkward low loader winching(added bonus is that all four wheels are locked as you can't manually engage neutral from a tip box). Said he didn't sleep a wink and looked it. I think he was afraid I'd bk him to the AA and get him in serious trouble. But I wouldn't do that to someone for an innocent mistake. We both learnt from it. Left him on good terms and I think relief would be more like it.

AndrewMontgomery

Original Poster:

501 posts

221 months

Tuesday 18th June 2013
quotequote all
Rockster said:
To open the door in my Boxster if the doors are locked via the dash button I have to pull the door handle pull twice in repaid succession.

IIRC the same is needed in my Turbo.
Trust me - in the time I had in the car the only material I had to amuse me was the manual. I saw this quite early on but didn't work. Things so bad that the front boot can't even be opened using the fusebox external power source method.

Unfortunately they won't get looking at the car til Tuesday but will update for future reference.