Cayman service, anyone get discounts?

[Gio G]

So first 20k service is due pretty soon on the Cayman, as the service indicator is telling me on the instrument dial, even though it has done 17k and not even 2 years is up, will be in October - bit confused by that one...

Anyway - looking around at the independents, they charge around £300 for the first service, which sounds pretty reasonable.

I think the OPC charge a shade under £500 all in. Not exactly sure what you get over above an independent, apart from their official stamp and slightly better coffee. Has anyone negotiated this with an OPC? or are these "menu" prices pretty rigid?

Thanks G

[sootyvrs]

Retail OPC price is £480 for oil service and £150 for brake fluid change which is due to be done when car is 2 years old from registration or 20k miles whichever comes first.

If you use an Independant garage I'm not sure if your warranty, which I assume you will have, may be effected if you claim although I've heard that if it's serviced using Original Porsche parts and approved oils that it should not assuming it's done to the same level/standard which is usually difficult to prove?

I would phone a few dealers to see what is the best price they can do for first service and then see if you can negotiate with local dealer.

I asked about changing rear exhaust tips on mine and was quoted over £400 for just the part and when I asked for best price, he said he could do 10% so £40 discount from just asking...

Let us know how you get on as mine is due in a couple of months too.

[ChipsAndCheese]

Yes, you should be able to negotiate some discounts. If you are a Porsche club GB member, that's a 10% discount straight away. In fact, some OPCs are doing fixed price servicing offers for PCGB members - I just had a flyer through for Porsche Hatfield offering a minor service for Caymans for £325 inc VAT.

Providing your own oil is another option, as this reduces the bill by £100-120 depending on where you go. Buy 10 litres of the same Mobil1 0W40 fully synthetic from Costco for about £50, and you'll have some left over for top ups between services too.

I find it's pretty easy to get them to price match specialists on the brake fluid change too. Should be able to get at least £50 off that.

[Rotty]

always found 20% fairly easy to get at OPC, bigger discounts on high margin jobs such as brake fluid

[barryrs]

Dick Lovett offer special offers on Porsche servicing IIRC

They have Porsche centers in Bristol & Swindon

[Trev450]

barryrs said:

Dick Lovett offer special offers on Porsche servicing IIRC

They have Porsche centers in Bristol & Swindon

And Cardiff

[J-P]

You can definitely negotiate some discount. You can also use an Indy. Block exemptuion rules would mean that provided the same parts are used you can use whoever you want manufacturer's warrnty would not be affected. However, from year 3 onwards, you would need to follow the Porsche warranty rules. Also, you should take into coonsideration any future buyer of your car. Would they want a Porsche service record or one from an indy?

Personally, I like to change the oil in my cars every year, so this can be done at an indy without upsetting future owners. Every service demanded by the manufacturer's schedule is undertaken by an OPC. That way I have an unblemished service book all OPC stamps(for those people that like that kind of thing) and a folder full of receipts for other stuff that I've had done, in case an enthusiast stops by.

[Gio G]

Thanks for the feedback.

Any idea why the service indicator would come on earlier than the 2 years or 20,000 miles? Does it sensor the quality of the oil?

Thanks G

[dougie-rs]

Hi,

There is a sensor which detects oil quality, so the servicing indicator will adjust accordingly depending on the quality of the oil.

Hope this helps.

Dougie

[m33ufo]

OPC Cardiff did the 1st service on my previous Spyder for £420 including brake fluid change. They subsequently said they had made a mistake though

[m33ufo]

dougie-rs said:

Hi,

There is a sensor which detects oil quality, so the servicing indicator will adjust accordingly depending on the quality of the oil.

Hope this helps.

Dougie

Didn't realise this. I assumed it was just 20K or 24months whichever arrived first.

[lolbert]

Did the flyer list fixed price interim servicing on a Cayenne (mine is there today)?

ChipsAndCheese said:

Yes, you should be able to negotiate some discounts. If you are a Porsche club GB member, that's a 10% discount straight away. In fact, some OPCs are doing fixed price servicing offers for PCGB members - I just had a flyer through for Porsche Hatfield offering a minor service for Caymans for £325 inc VAT.

Providing your own oil is another option, as this reduces the bill by £100-120 depending on where you go. Buy 10 litres of the same Mobil1 0W40 fully synthetic from Costco for about £50, and you'll have some left over for top ups between services too.

I find it's pretty easy to get them to price match specialists on the brake fluid change too. Should be able to get at least £50 off that.

[dougie-rs]

m33ufo said:

Didn't realise this. I assumed it was just 20K or 24months whichever arrived first.

Sorry you are correct my mistake. Cayenne v6 engines vehicles have them.

[dougie-rs]

[quote=Gio G]Thanks for the feedback.

Any idea why the service indicator would come on earlier than the 2 years or 20,000 miles? Does it sensor the quality of the oil?

Thanks G

[/quote

G,

Not sure then why your light would come on earlier then. Have just done some research and found its cayenne v6 engines that sensor the oil quality. Hence the variable service intervals.

[dougie-rs]

[quote=Gio G]Thanks for the feedback.

Any idea why the service indicator would come on earlier than the 2 years or 20,000 miles? Does it sensor the quality of the oil?

Thanks G

[/quote

G,

Not sure then why your light would come on earlier then. Have just done some research and found its cayenne v6 engines that sensor the oil quality. Hence the variable service intervals.

[sootyvrs]

Gio G said:

Thanks for the feedback.

Any idea why the service indicator would come on earlier than the 2 years or 20,000 miles? Does it sensor the quality of the oil?

Thanks G

It's possible that the selling OPC might not have reset the service interval computer when car was registered so the date the service is due is based on when the car had it's PDI when it came into the country.

Mine was due a few weeks back according to dash warnings but was registered in Sep 2011 and when I called OPC they said the above and they can reset it or you can just ignore the warnings until it's due.

PS Mine has done just under 9k miles

Edited by sootyvrs on Wednesday 3rd July 14:16

[gsewell]

sootyvrs said:

It's possible that the selling OPC might not have reset the service interval computer when car was registered so the date the service is due is based on when the car had it's PDI when it came into the country.

Mine was due a few weeks back according to dash warnings but was registered in Sep 2011 and when I called OPC they said the above and they can reset it or you can just ignore the warnings until it's due.

PS Mine has done just under 9k miles

Edited by sootyvrs on Wednesday 3rd July 14:16

Reading OPC said that they could not reset the service interval despite it being 6 months premature. My car did 0.7miles in 6 months moving around the showroom floor.

This, and cost issues, is why I am going independent for servicing.

[c7xlg]

but the 'or two years...' element of the service interval must start from when the car was made, not when it was collected from the dealer. The oil etc does not know that it is still owned by Porsche and therefore not to start ageing until it has been sold to a punter..

[ChipsAndCheese]

lolbert said:

Did the flyer list fixed price interim servicing on a Cayenne (mine is there today)?

No Cayenne, just Boxsters (986 + 987), Caymans, and 911s (993, 996 + 997)

[tr7v8]

As TIPEC we get discount at quite a few OPC around the country. This is both on labour & parts. Membership is still £50 for 2 years so much quicker payback as well