Service
Author
Discussion

monet100

Original Poster:

89 posts

160 months

Wednesday 10th July 2013
quotequote all
As some of you may be aware I bought my 997.2 S a couple of months ago, and the indy did the second service which OPC advised would be OK, if Porsche parts were used.

Well after lots of worrying just in case it would effect my 2.5 year warranty, I decided to bite the bullet and get a Porsche service stamp in my book. So now I have an Indy stamp in my book on 17/05/2013 31,789 miles, and a OPC stamp on 09/07/2013, 32,060 miles. So now it should be one of the best serviced 911's going.

OPC quoted six hundred and something for the service, and then said if it needed plugs there would be a charge for this. Well they called me to say it needed plugs and a brake fluid change, so the total cost was £1176.52.

They also asked could they keep the car overnight because they found one of my suspension springs snapped (I think this is what they said) so they were changing them both under warranty.

All in all it was an excellent experience minus the dent in my wallet.

I was given a diesel Cayenne as a courtesy car. I was hoping for a 991 (we can all live in hope :-)). I thought the Cayenne was great to be honest, brill performance and a nice ride. I did actually say to the other half that I would actually buy one, when I start acting my age lol.

m33ufo

4,959 posts

260 months

Wednesday 10th July 2013
quotequote all
Spark plugs every 4 years and brake fluid every 2. I'm assuming it was a 4 year service?

monet100

Original Poster:

89 posts

160 months

Wednesday 10th July 2013
quotequote all
m33ufo said:
Spark plugs every 4 years and brake fluid every 2. I'm assuming it was a 4 year service?
Yup 4 year service.

cay

380 posts

185 months

Wednesday 10th July 2013
quotequote all
How did they get from £600 odd quid to over £1100?

Are they charging £500 for spark plugs and brake fluid change.

Sounds an awful lot!

Monkeylegend

29,237 posts

260 months

Wednesday 10th July 2013
quotequote all
Why didn't the Indy do these as part of their service in May? Or did they ?

monet100

Original Poster:

89 posts

160 months

Wednesday 10th July 2013
quotequote all
Monkeylegend said:
Why didn't the Indy do these as part of their service in May? Or did they ?
They did. They even changed the puncture kit.

£125 for brake fluid change
£236.65 for plugs and clamping sleeve
£608.78 for service
£10 for courtesy car
+ vat £196.09
Total £1176.52




AlexH997

265 posts

161 months

Wednesday 10th July 2013
quotequote all
For that much work you'd think they'd throw the £10 courtesy car in for free

m33ufo

4,959 posts

260 months

Wednesday 10th July 2013
quotequote all
Seems crazy to change plugs when they're brand new.

Zyp

16,092 posts

218 months

Wednesday 10th July 2013
quotequote all
If the OPC said the service carried out by the Indy was ok for the warranty, why the Hell did you let the OPC service it again?

Or am I missing something?

mollytherocker

14,465 posts

238 months

Wednesday 10th July 2013
quotequote all
You have bought an extra stamp in your book that wasn't needed for £1200?

Or am I confused!?

Monkeylegend

29,237 posts

260 months

Wednesday 10th July 2013
quotequote all
monet100 said:
Monkeylegend said:
Why didn't the Indy do these as part of their service in May? Or did they ?
They did. They even changed the puncture kit.

£125 for brake fluid change
£236.65 for plugs and clamping sleeve
£608.78 for service
£10 for courtesy car
+ vat £196.09
Total £1176.52
So why pay to have it all done again, if in fact the OPC did.

monet100

Original Poster:

89 posts

160 months

Wednesday 10th July 2013
quotequote all
I paid for it to be done again because of all doubts with the warranty not being worth anything because an Indy did the service. So to protect my 2.5 year warranty, and to give me peace of mind, I had it done again.

mollytherocker

14,465 posts

238 months

Wednesday 10th July 2013
quotequote all
monet100 said:
I paid for it to be done again because of all doubts with the warranty not being worth anything because an Indy did the service. So to protect my 2.5 year warranty, and to give me peace of mind, I had it done again.
So the opc told you that you had to have it serviced again?

KPE

150 posts

168 months

Wednesday 10th July 2013
quotequote all
AlexH997 said:
For that much work you'd think they'd throw the £10 courtesy car in for free
Maybe it is the insurance excess waiver?

stubbsy996

785 posts

242 months

Wednesday 10th July 2013
quotequote all
monet100 said:
I paid for it to be done again because of all doubts with the warranty not being worth anything because an Indy did the service. So to protect my 2.5 year warranty, and to give me peace of mind, I had it done again.
£1,200 for peace of mind that's damned expensive! Your perogative though!!

Edited by stubbsy996 on Wednesday 10th July 21:44

monet100

Original Poster:

89 posts

160 months

Wednesday 10th July 2013
quotequote all
stubbsy996 said:
£1,200 for peace of mind that's damned expensive! Your perogative though!!

Edited by stubbsy996 on Wednesday 10th July 21:44
I know, but a blown engine or something is a lot more expensive, plus the warranty isn't cheap, and what's the point of having one, if people's opinion is that it could be worthless if something major goes wrong.

I didn't want to spend it trust me, but when I asked the question about an Indy doing a service, the response I got concerned me so much, that I spent it.