Is battery covered under opc warranty?

[Mayhem911]

Got back from holiday for two weeks ( forgot to put battery conditioner on) guess what battery's flat!! Put conditioner on but it now wont charge up after 4 days of charging. Will opc change battery under existing warranty? Thanks in advance..

[ChipsAndCheese]

Depends on how old it is. I was told that if it is the original battery, they will cover it up to 5 years old. If it is a replacement, I think they put 2 years warranty on it from the time it was replaced.

My battery went a couple of months back, but as the car is 7 years old and it was the original battery they wouldn't cover it.

Edited by ChipsAndCheese on Friday 9th August 22:51

[Boxstercol]

My Boxster had a new battery under warranty shortly before I bought it, however couldn't tell you how old it was when it failed.

[sidicks]

ChipsAndCheese said:

Depends on how old it is. I was told that if it is the original battery, they will cover it up to 5 years old. If it is a replacement, I think they put 2 years warranty on it from the time it was replaced.

My battery went a couple of months back, but as the car is 7 years old and it was the original battery they wouldn't cover it.

Edited by ChipsAndCheese on Friday 9th August 22:51

5 years is optimistic - I would have thought 3 is more realistic!

[DiscoColin]

The battery is warrantied for only 2 years. If it dies in less than that - they pay. More: you pay. The battery guarantee is separate - it is not a normal warranty item (I went through all of this with an OPC a couple of months ago with a completely dead battery in a 2.5 year old car).

If you do not have one of their batteries you will not be able to extend the warranty (though they anecdotally do not seem to use it as a basis for not paying claims on a warranty already in place). Thus in theory you could perhaps fit a Bosch/Varta and if extending your warranty and have Porsche owning friends - borrow one for the duration of the renewal inspection...?

Edited by DiscoColin on Monday 12th August 19:47

[curley]

i was told my battery wasnt covered by the extended warranty and had to pay up .

I complained to Reading HQ and they relented and paid me back .

[red_slr]

Now you tell me! I paid out for a new one... hummmph!

[m33ufo]

I had the battery replaced on my old Spyder at just less than 3 years. Car was on extended warranty. I was initially told that it wasn't covered but persisted and they covered it.

The car did very little mileage (only about 5500 miles at the time), but because I had a battery charging lead fixed to the terminals and I had the car on charge when not in use it helped with them changing their decision.

They had the car for a couple of days to test the battery and provided a nice Porsche loan car to. Always pays to argue

[hoegaardenruls]

Had mine replaced under warranty by Leicester OPC back in April.

Only thing they had to do was run some additional tests to validate the claim.

[lotus211]

I had two in 18 months they paid for both. Only stipulation was handing over the dud so they could verify it as not holding a charge. Opc Colchester covered the batteries on both occasions incase it helps

[ChipsAndCheese]

sidicks said:

5 years is optimistic - I would have thought 3 is more realistic!

That was what Porsche Hatfield told me, but I do agree that 5 years sounds unlikely, especially given that they will only warranty the replacement for 2 years. I also get the impression that they quote a warrantied life of under however old your battery is, i.e. if my car was only 4 years old, they would say the battery was only covered up to 3 years, or for a 3 year old car, 2 years.

I never have a lot of faith in what Hatfield tell me (and always feel like I'm being ripped off by them), hence why I try to use them a lot less now, opting to use the superb Leicester OPC instead, in whom I have more trust.

[Alpinestars]

Has the charger actually charged the battery? My experience is that if the battery loses too much juice a conditioner cannot kick start it. You'll need to get a jump start or even just plug a jump start onto the battery. This should kick it into enough life for the conditioner to start working its magic.

[Mayhem911]

Alpinestars said:

Has the charger actually charged the battery? My experience is that if the battery loses too much juice a conditioner cannot kick start it. You'll need to get a jump start or even just plug a jump start onto the battery. This should kick it into enough life for the conditioner to start working its magic.

No it didnt charge up with the conditioner, so i tried battery charger, 24hrs later that hadnt made any difference, i have had this problem with a moll battery before where it just gives up and you cant tickle it back to life ( which i have managed with bosch battery)got a new one and fitted it to day , its all good now, thanks for the input.