New windscreen on my 981 Cayman....worried
New windscreen on my 981 Cayman....worried
Author
Discussion

FrankCayman

Original Poster:

2,132 posts

242 months

Friday 22nd November 2013
quotequote all
Need a new windscreen on my 981 Cayman.

My insurance dictates that Autoglass need to supply and fit it.

Should I be scared??

I have sat nav and radio antenna built into the screen. Will they know what they are doing? Will the screen be OEM??

I just HATE anybody touching my car...that includes OPC...they always seem to damage something.

PowerMalc

222 posts

173 months

Friday 22nd November 2013
quotequote all
Frank, sorry to scare you but have you read this topic?

http://www.pistonheads.com/gassing/topic.asp?h=0&a...

Are you with Admiral?

FrankCayman

Original Poster:

2,132 posts

242 months

Friday 22nd November 2013
quotequote all
I am not letting the buggers anywhere near my car until I am sure it's OEM. I am sick of being mucked about by big corporate companies giving crap service.

Glassman

24,953 posts

244 months

Saturday 23rd November 2013
quotequote all
FrankCayman said:
I just HATE anybody touching my car...that includes OPC...they always seem to damage something.
You sound like my kind of customer wink

Who are you insured with?

Zyp

16,083 posts

218 months

Saturday 23rd November 2013
quotequote all
Glassman said:
You sound like my kind of customer wink

Who are you insured with?
Apologies for the hijack Frank, but Glassman - out of the insurance companies you deal with could you tells us just which ones will fit OEM screens without a fight, or at least easiest to comply with a customers request to fit OEM?
Cheers.

NickUSA

812 posts

196 months

Saturday 23rd November 2013
quotequote all
Zyp said:
Apologies for the hijack Frank, but Glassman - out of the insurance companies you deal with could you tells us just which ones will fit OEM screens without a fight, or at least easiest to comply with a customers request to fit OEM?
Cheers.
+1

Glassman

24,953 posts

244 months

Saturday 23rd November 2013
quotequote all
Zyp said:
Apologies for the hijack Frank, but Glassman - out of the insurance companies you deal with could you tells us just which ones will fit OEM screens without a fight, or at least easiest to comply with a customers request to fit OEM?
Cheers.
Apologies if this is a bit eggs and grandma, but for avoidance of doubt, insurance companies do not fit windscreens. Some, if not most, will strike up some kind of deal with 'a' company who you'll get if you "press 3 for glass" when you call your insurer in the event of a glass breakage.

Other than the likes of Admiral, Churchill, Direct Line et al digging their heels in and not letting their policyholders use anyone other than the 'nominated' repairer, most insurance companies will be open to the idea of consumer preference. This might be helped by the fact that the car requires an acknowledged, or recommended (by main dealer) specialist do the work, or that an alternative supplier can do the work sooner than the three weeks waiting time from the nominated supplier... or it might simply be that the policyholder would like to use an independent business because he/she knows that it is a small business operated by a car enthusiast and not a clock-watching employee.

Much will depend on your insurer, but this doesn't mean it's a no (there are mitigating circumstances).

IME, and of all the Porsche cars I have replaced windscreens on (including the Bentleys, Ferraris, TVRs, etc) the specialist insurers (especially via brokers) are the ones who will put the policyholder's interests first.


Zyp

16,083 posts

218 months

Saturday 23rd November 2013
quotequote all
Great, thanks.

I think this should be made a sticky on the Porsche forum!

I've only ever had one screen replaced, that was by RSA on my old L200 and it never crossed my mind as to who or what make it was ( it was fine and well fitted in any case).

I guess like most things to do with insurance, cheapest is normally never best.
It's certainly a question I shall ask insurance companies when I'm getting quotes.

(My current insurer is Porsche through Marsh/Aviva)

Glassman

24,953 posts

244 months

Saturday 23rd November 2013
quotequote all
Zyp said:
I guess like most things to do with insurance, cheapest is normally never best.
It's certainly a question I shall ask insurance companies when I'm getting quotes.
This ^, 100%

Zyp said:
My current insurer is Porsche through Marsh/Aviva
A good start (if you do find yourself needing to nominate who does the work).



mikem7709

986 posts

241 months

Saturday 23rd November 2013
quotequote all
I'm with CCI who are underwritten by Aviva, the policy states windscreen cover upto £1000 but I've never read the small print to see exactly what choices I have.

BnB

1,059 posts

204 months

Saturday 23rd November 2013
quotequote all
Glassman said:
Zyp said:
I guess like most things to do with insurance, cheapest is normally never best.
It's certainly a question I shall ask insurance companies when I'm getting quotes.
This ^, 100%

Zyp said:
My current insurer is Porsche through Marsh/Aviva
A good start (if you do find yourself needing to nominate who does the work).
I've just had mine replaced (991 C2S). Porsche Insurance gave me a choice: accept an Autoglass repair for £75 or have the OPC replace and reclaim all but £75. I choose the latter. At least I can camp on my OPC's doorstep if the work is substandard. Far harder to chase a monolithic repair corporation. As it turned out, the repair was a breeze, involving as it did several pretty receptionists and some even prettier cars, a lift on from the OPC to my office and a pickup at the end of the day. That's service.

To be fair I haven't even bothered to check if the screen is OEM but I suspect there would be an interesting debate if the OPC was fitting non-Porsche parts.

FrankCayman

Original Poster:

2,132 posts

242 months

Friday 6th December 2013
quotequote all
All sorted with huge relief.

As was said earlier in the thread, it's the individual rather than the company that matters. A chap from Autoglass came along. Showed me the screen and the paper work from OPC Nottingham.

Made a fantastic job of fitting the screen putting all the plastic trim back perfectly.

Now it's in Monday for the first 20K service. Think I will ask my OPC NOT to wash it, as they use pressure washers and spray horrid air freshener smells inside the car for some odd reason....

Pope

2,653 posts

276 months

Friday 6th December 2013
quotequote all
Has your car got PDLS Plus or High Beam Assistant?

SFO

5,186 posts

212 months

Friday 6th December 2013
quotequote all
Pope said:
Has your car got PDLS Plus or High Beam Assistant?
not available on 981, is it?

Beaky59

177 posts

195 months

Friday 6th December 2013
quotequote all
Speak to your insurance and insist that either an OPC or Porsche approved shop does it, that's exactly what I did and they Agreed, but you may need to get an estimate from them.

A close friend (has a 996TT) used Autoglass as mandated by his Insurance to change his cracked screen........3 windscreens later taken over several months of much frustration with threads of legal, it was finally replaced by an OPC with no issues..................I'll say no more

NickUSA

812 posts

196 months

Friday 6th December 2013
quotequote all
Beaky59 said:
Speak to your insurance and insist that either an OPC or Porsche approved shop does it, that's exactly what I did and they Agreed, but you may need to get an estimate from them.

A close friend (has a 996TT) used Autoglass as mandated by his Insurance to change his cracked screen........3 windscreens later taken over several months of much frustration with threads of legal, it was finally replaced by an OPC with no issues..................I'll say no more
Beaky, I see you are moonlighting again ...... HIM is watching you wink

Back to topic .... stick to insisting on using your preferred installer.

KAL

364 posts

216 months

Friday 6th December 2013
quotequote all
NickUSA said:
Beaky59 said:
Speak to your insurance and insist that either an OPC or Porsche approved shop does it, that's exactly what I did and they Agreed, but you may need to get an estimate from them.

A close friend (has a 996TT) used Autoglass as mandated by his Insurance to change his cracked screen........3 windscreens later taken over several months of much frustration with threads of legal, it was finally replaced by an OPC with no issues..................I'll say no more
Beaky, I see you are moonlighting again ...... HIM is watching you wink

Back to topic .... stick to insisting on using your preferred installer.
And take it to their workshop to have it done as that's where the best guys are normally

KAL

364 posts

216 months

Friday 6th December 2013
quotequote all
NickUSA said:
Beaky59 said:
Speak to your insurance and insist that either an OPC or Porsche approved shop does it, that's exactly what I did and they Agreed, but you may need to get an estimate from them.

A close friend (has a 996TT) used Autoglass as mandated by his Insurance to change his cracked screen........3 windscreens later taken over several months of much frustration with threads of legal, it was finally replaced by an OPC with no issues..................I'll say no more
Beaky, I see you are moonlighting again ...... HIM is watching you wink

Back to topic .... stick to insisting on using your preferred installer.
And take it to their workshop to have it done as that's where the best guys are normally

supersport

4,630 posts

256 months

Friday 6th December 2013
quotequote all
Wouldn't fitting a non OEM or letting non OPC do the install invalidate the Warranty on a 981? Given that non approved farts would invalidate it.

Zyp

16,083 posts

218 months

Friday 6th December 2013
quotequote all
supersport said:
Wouldn't fitting a non OEM or letting non OPC do the install invalidate the Warranty on a 981? Given that non approved farts would invalidate it.
As opposed to official Porsche farts?
We're can I get some?

smile