993 door check straps
Discussion
I have been speaking to Porsche GB re both my door check straps (as they have both gone) my car is a 1997 and therefore still covered by the warranty.
Except the door straps are no longer covered by the warranty even though they were on a previous 993 !!!!
So the last conversation that was had with them was "if you can prove we have replaced them on any other cars either under waranty work or good will, we will do yours on your current 993"
The odd thing is that they can't find any record of our previous 993, starnge that and we have since sold the car, so we are at an impass.
So I need your help has anyone had them done (at any time) under warranty / goodwill ?
I know they have been done, I just need to find a little eveidence
Any help greatfully recieved
Phib
>>> Edited by phib on Wednesday 15th December 11:40
Except the door straps are no longer covered by the warranty even though they were on a previous 993 !!!!
So the last conversation that was had with them was "if you can prove we have replaced them on any other cars either under waranty work or good will, we will do yours on your current 993"
The odd thing is that they can't find any record of our previous 993, starnge that and we have since sold the car, so we are at an impass.
So I need your help has anyone had them done (at any time) under warranty / goodwill ?
I know they have been done, I just need to find a little eveidence
Any help greatfully recieved
Phib
>>> Edited by phib on Wednesday 15th December 11:40
Tricky one this one. One of mine was broken when I bought my car. I called PCGB (Cars not Club) and I was told that door check straps are not covered on the 10 year body warranty.
I did find a way around it in the end, but was an un-official route I`m afraid and I doubt that many have been repaired FOC by Porsche under warranty and therefore paperwork might be difficult to find!
I did find a way around it in the end, but was an un-official route I`m afraid and I doubt that many have been repaired FOC by Porsche under warranty and therefore paperwork might be difficult to find!
phib said:
Porsche Body shop £1200 about £30 for parts its the labour and painting thats the issue !!!!
Independant about £600 /£700
Its not the money, its the fact that porsche know they have an isue and admit it internally that pi**es me off !!!!
Ouch! Mine cost £48 for the parts, £55 for the paint/materials and £282 for the labour.
That was at a OPC Paint and Body Centre a couple of years ago.
Inflation...I guess?
Both of mine were replced by Bryn Jones (Porsche bodyshop) in Bristol. You need to remove both front wings to do the job properly because the dodgy welds are on the forward side of the a-pillar and you can't get to them from the door opening.
Cost was about £650.00 inclding everything - I put in a claim with my local OPC who forwarded it to Reading only for it to be rejected. After a phone call complaining they eventually offered to pay 50% of the costs because it was a recognised fault.
I didn't own the car from new and the annual bodywork inspection stamps weren't in the book, but they still offered to pay half.
If you get the work done by an OPC bodyshop then it's guaranteed for 10 years.
Just go through the proper channels and keep nagging them!!
Here's a picture of mine pre-repair
[pic]www.chris.parry.clara.co.uk/checkstrap1.jpg[/pic]
>> Edited by welshchris on Wednesday 15th December 16:05
>> Edited by welshchris on Wednesday 15th December 16:06
Cost was about £650.00 inclding everything - I put in a claim with my local OPC who forwarded it to Reading only for it to be rejected. After a phone call complaining they eventually offered to pay 50% of the costs because it was a recognised fault.
I didn't own the car from new and the annual bodywork inspection stamps weren't in the book, but they still offered to pay half.
If you get the work done by an OPC bodyshop then it's guaranteed for 10 years.
Just go through the proper channels and keep nagging them!!
Here's a picture of mine pre-repair
[pic]www.chris.parry.clara.co.uk/checkstrap1.jpg[/pic]
>> Edited by welshchris on Wednesday 15th December 16:05
>> Edited by welshchris on Wednesday 15th December 16:06
phib said:
Porsche Body shop £1200 about £30 for parts its the labour and painting thats the issue !!!!
Independant about £600 /£700
Its not the money, its the fact that porsche know they have an isue and admit it internally that pi**es me off !!!!
Please please tell me this isnt a problme on a 964chris can I ask how long ago you had yours done, I have been nagging them for about 6/7 weeks now and we have got to the you need proof we have done another car or paid towards another car.
Me thinks its the fact that I have acused them of setting a precident by doing other cars, which both PGGB and I know are true.
Me thinks its the fact that I have acused them of setting a precident by doing other cars, which both PGGB and I know are true.
Phib, AFN Reading made a contribution to the repair of mine on the condition that the work was done in a Official Porsche Paint and Body Centre.
None of the paperwork shows the contribution by PCGB, just the full amount of the repair on the invoice. I was just required to pay my agreed part and the work is covered for the life of the car.
None of the paperwork shows the contribution by PCGB, just the full amount of the repair on the invoice. I was just required to pay my agreed part and the work is covered for the life of the car.
meldrewlives said:
Tip of the iceberg I suspect guys.
There will be many 993 owners, me included, who have the problem. In my case it's drivers door only. Will be interested if anyone can establish precedents since I have owned the car from new and it is still within the bodywork warranty period.
Customer Services at OPC Reading told me that 993 door check straps are not covered under the 10 year warranty. As far as they are concerned the broken strap is a mechanical failiure!
Now Phib, try the following...It must be a design fault, or I dont expect this on a Porsche, or a £50K car that wont hold its door open, and see what they say.
Pesty- the door check strap issue affects 964s as well as 993s , and for all I know is there for earlier 911s.
Roygarth- as I have a 964RS that has the problem, I imagine 993RS will be no different. The door assembly is a bit lighter in RS models as no electrics, thinner glass etc but the main metalwork which is the major mass is same as standard Carreras
If your door is caught by a strong wind and blown against the check strap you are likely to start the collapse of the structure in question....
Roygarth- as I have a 964RS that has the problem, I imagine 993RS will be no different. The door assembly is a bit lighter in RS models as no electrics, thinner glass etc but the main metalwork which is the major mass is same as standard Carreras
If your door is caught by a strong wind and blown against the check strap you are likely to start the collapse of the structure in question....
I saw on some other (non-Porsche) cars that the check strap connects to a welded bracket on the a-pillar as standard from the factory. There is no opening in the a-pillar, just a bracket with a hole in in for the pin that connects the strap. This seemed like a really simple way of doing it, so when my check strap failed I had a similar fitment made to mine.
Those of you with broken check straps probably already adopt the human replacement techniques...
Whereby you use your arm as the replacement for the broken strap arresting the door travel as you open it from the inside.
And when you open the car door from outside you only open it as far the point just before it makes the embarrasing click!
The shame is, it only really works on the drivers side of the car and one you`ve had them fixed, you are so paraniod about it happening again, you continue to bl00dy compensate for them!
Whereby you use your arm as the replacement for the broken strap arresting the door travel as you open it from the inside.
And when you open the car door from outside you only open it as far the point just before it makes the embarrasing click!
The shame is, it only really works on the drivers side of the car and one you`ve had them fixed, you are so paraniod about it happening again, you continue to bl00dy compensate for them!
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