Bill and hold

[W1TAK]

Paid a deposit on a car from an OPC and agreed a collection date of November 2nd in line with my schedule but also they still need to do the 111 check and apply a paint protection. Salesman has been pushing me to pay the balance and eventually i did today to keep them from pestering me, in past transactions i have paid on the day of collection.

Now, the salesman sends me a 'bill and pay' letter which states i have bought the car today and i take title and risk immediately. I dont like this letter and refuse to sign, actually i modified the letter to remove the part about assuming risk because i have not yet had the handover. They told me i have to sign the unmodified letter. I am no lawyer but if i sign a letter saying i hold all risk if there is a issue with damage to the car i will be liable, and i dont even have insurance yet.

Anyone else had to sign this letter? I am guessing the OPC wants to recognise revenue in October rather than November

[matjk]

Just don't sign it, what are they going to do? Or sign it and post it to them on the 1st, they wont get it to the second anyway. I can see why they want you to be liable for it, its an interesting question on when title of goods is transferred, what would happen for example if the OPC burnt down or joyriders crashed into the building. Maybe sort insurance now so your covered, Its a weird one

[Cheib]

It's because they want to get the sale into this month...although it sounds like they're going about it in a very strange way.

When I bought my 997 GTS a couple of years ago I didn't want to collect it for a couple of weeks...they asked if they could "Bill and Hold" so they could book it into that months sales figures. I am pretty sure in my case they confirmed that the car was insured as it was on site...as would a car if it was being serviced and the building collapsed on it. I didn't have an issue...rates are at zero...they're a big PLC and legally the car was my property.

Sounds like the sales person you are dealing with needs a lesson in manners or to find a new career though.

[RSVP911]

I would want something that states that I had legal title to the asset if I had paid for it .

Also I’d insure it just in case - it’s only a week or so - better to be safe than sorry - good luck

[ooid]

Cheib said:

Sounds like the sales person you are dealing with needs a lesson in manners or to find a new career though.

We are unfortunately witnessing this sort of new extremely pushy & almost intimidating behaviour on most sales sectors in U.K.

[anonymous-user]

Personally I would have told them to keep to the original agreed collection schedule or cancel the purchase.

This smacks of a salesman trying to get his comission early but is really disrespectful to the customer, I would not be at all happy and have a word in the dealer principals ear.