Warranty Renewal?

Warranty Renewal?

Author
Discussion

plynchy

Original Poster:

139 posts

241 months

Friday 16th May
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Anyone done this recently at their OPC?
Curious as to the allowable grace period, am I correct in thinking it was 30 days before an inspection would be needed?
Spoke to my local OPC today, advised it was now 5 days?! I’m away for a month when my renewal is due, car will be sat doing nothing, so I’m of a mind to leave it until I return.

SkinnyPete

1,557 posts

163 months

Friday 16th May
quotequote all
I had a conversation about this recently, and was told 30 days.

Do you know you can renew it over the phone? They'll send you a payment link by email, and once paid, they will send you a contract to sign, which you then send back.

But you do know you can renew well in advance? Nothing to stop you from doing it now.

RJ5560

94 posts

202 months

Friday 16th May
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I renewed mine this week for a Macan. I did it 3 weeks in advance of the expiry (as SkinnyPete suggests you just need to call your local dealer’s Service area and they will send a payment link to renew). Paperwork then follows in the post and it renews on the expiry date. My info didn’t include anything about a grace period, so I would do it in advance if you are away over renewal

scrounger73

383 posts

172 months

Saturday 17th May
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I did mine over the phone. If you're still in the current warranty period there is no need for the 111 point check however, if you're out of warranty and decide to take one out then you'll need to pay for the inspection. As mentioned, I'd ring them up 4 weeks before expiry and renew.

It's also worth looking at renewing the Porsche Assist. It's cheaper than the RAC and includes European cover.

stuckmojo

3,429 posts

202 months

Saturday 17th May
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scrounger73 said:
I did mine over the phone. If you're still in the current warranty period there is no need for the 111 point check however, if you're out of warranty and decide to take one out then you'll need to pay for the inspection. As mentioned, I'd ring them up 4 weeks before expiry and renew.

It's also worth looking at renewing the Porsche Assist. It's cheaper than the RAC and includes European cover.
as above, I have 2 cars on the warranty and I always renew over the phone and pick up the paperwork when I drop by as the OPC is close to me. No need for inspection if the car is FSH and has a warranty.

And thank god for that as my 991 just had a new PDK installed this week due to a failure...

981Boxess

11,745 posts

272 months

Monday 19th May
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stuckmojo said:
And thank god for that as my 991 just had a new PDK installed this week due to a failure...
Can I ask how old and miles?

stuckmojo

3,429 posts

202 months

Monday 19th May
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981Boxess said:
Can I ask how old and miles?
2012 car, 88k miles.

Full OPC service history.

Car is immaculate and totally standard.

They got on with it and gave me a Macan EV for the duration of the repair. Stellar service by my OPC

elan362

198 posts

51 months

Monday 19th May
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My warranty was renewed in March, I got a letter from Porcshe about a month ahead of the expiry date inviting me to renew.
I had to make an appointment and go into my OPC Glasgow) and renew in person.
A bit of a PITA, but heyho. No big shakes.

It has just paid for itself as my PSE is being replaced under warranty due to seized valves👍

SkinnyPete

1,557 posts

163 months

Monday 19th May
quotequote all
stuckmojo said:
981Boxess said:
Can I ask how old and miles?
2012 car, 88k miles.

Full OPC service history.

Car is immaculate and totally standard.

They got on with it and gave me a Macan EV for the duration of the repair. Stellar service by my OPC
Out of curiosity, how long did they have the car for?

stuckmojo

3,429 posts

202 months

Tuesday 20th May
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A couple of weeks. Took them 48 hours to get to the car with a busy workshop.

I expected this to take forever but I sense that Porsche must have a good stock of new or reconditioned PDK boxes (and turbos)

Overall outstanding service. My warranty has been paid back 15x I think.

Once my car is no longer eligible I'll move onto one which is - makes running a Porsche a financially predictable thing without the initial colossal outlay

pete

1,613 posts

298 months

Tuesday 20th May
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I found recently that OPCs were a bit rubbish about responding to warranty renewal requests. One OPC (who sold me my car new, and have done all the work on it) literally never called me back, and another took 3 days to return a call, despite me chasing a few times. I got the impression that although it should be easy money, warranty renewal admin wasn't at the top of their priority list, so don't leave it too late to renew!

Porsche GB are certainly getting much more picky on things that can be refused under the extended warranty, especially interior and exterior trim faults. In the past I've had common irritants fixed like blown Bose speakers, or crazed and warped plastic B-pilar trims. More recently they've rejected recurrence of those and other similar problems, although they did pay out a small fortune to replace all my rear LED light units (full of water) so it wasn't all bad. The Porsche warranty is still brilliant for mechanical cover, far better than competitors like Ferrari's Power scheme, but watch out for exclusions that intersect with areas where build quality is slipping.

SkinnyPete

1,557 posts

163 months

Tuesday 20th May
quotequote all
stuckmojo said:
Once my car is no longer eligible I'll move onto one which is - makes running a Porsche a financially predictable thing without the initial colossal outlay
This is always been my thought, but as time goes on there’s nothing I could replace it with, not without spending £100k.

I will, however, switch to independent servicing when the car is 15.

GTSjohn

168 posts

107 months

Tuesday 20th May
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pete said:
I found recently that OPCs were a bit rubbish about responding to warranty renewal requests. One OPC (who sold me my car new, and have done all the work on it) literally never called me back, and another took 3 days to return a call, despite me chasing a few times. I got the impression that although it should be easy money, warranty renewal admin wasn't at the top of their priority list, so don't leave it too late to renew!

Porsche GB are certainly getting much more picky on things that can be refused under the extended warranty, especially interior and exterior trim faults. In the past I've had common irritants fixed like blown Bose speakers, or crazed and warped plastic B-pilar trims. More recently they've rejected recurrence of those and other similar problems, although they did pay out a small fortune to replace all my rear LED light units (full of water) so it wasn't all bad. The Porsche warranty is still brilliant for mechanical cover, far better than competitors like Ferrari's Power scheme, but watch out for exclusions that intersect with areas where build quality is slipping.
I had exactly the same experience with Edinburgh.After 3 calls not returned I gave up and called Newcastle who did it over the phone at the first time of asking. Have to say Edinburgh are absolutely appalling at returning calls - hate to think how much business they lose as a result.

stuckmojo

3,429 posts

202 months

Wednesday 21st May
quotequote all
SkinnyPete said:
This is always been my thought, but as time goes on there’s nothing I could replace it with, not without spending £100k.

I will, however, switch to independent servicing when the car is 15.
Good point, makes sense

jeebsy

124 posts

86 months

Tuesday 27th May
quotequote all
pete said:
I found recently that OPCs were a bit rubbish about responding to warranty renewal requests. One OPC (who sold me my car new, and have done all the work on it) literally never called me back, and another took 3 days to return a call, despite me chasing a few times. I got the impression that although it should be easy money, warranty renewal admin wasn't at the top of their priority list, so don't leave it too late to renew!

Porsche GB are certainly getting much more picky on things that can be refused under the extended warranty, especially interior and exterior trim faults. In the past I've had common irritants fixed like blown Bose speakers, or crazed and warped plastic B-pilar trims. More recently they've rejected recurrence of those and other similar problems, although they did pay out a small fortune to replace all my rear LED light units (full of water) so it wasn't all bad. The Porsche warranty is still brilliant for mechanical cover, far better than competitors like Ferrari's Power scheme, but watch out for exclusions that intersect with areas where build quality is slipping.
This will only be my third year with my 718 and third warranty renewal, but the wording has always contained an exclusion for something like defects which are audible or visual only and do not affect performance of the car (i.e. rattles or aesthetic stuff).

Glasgow OPC can be really mixed depending what department you're dealing with. I've found the warranty and servicing guys to be decent, but they have their own bodyshop now and trying to get in touch with them was impossible. Multiple calls and emails not returned.

GRD_72

174 posts

73 months

Tuesday 27th May
quotequote all
GTSjohn said:
I had exactly the same experience with Edinburgh.After 3 calls not returned I gave up and called Newcastle who did it over the phone at the first time of asking. Have to say Edinburgh are absolutely appalling at returning calls - hate to think how much business they lose as a result.
I also had a nightmare with Edinburgh OPC, their front of house is a bit of a gong show.

rainmaker2

63 posts

14 months

Tuesday 27th May
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My warranty is up on my 2019 992s , and thinking about throwing caution to the wind and doing the Lichfield job with titanium exhaust for 600hp.

rainmaker2

63 posts

14 months

Wednesday 28th May
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I’ve just got my opc quote for £2300 for the 6 year service. I’m at 34k miles. Car Seems perfect. That’s without plugs.

Feels like a real junction to go Indy. I’ve spent 6 months thinking about getting something more exotic like a 720s but decided against it so if I’m truly keeping the car for the long haul then seems like the right thing to go Lichfield/indy/no warranty.

It’s an exciting but daunting prospect… the pdk feels like the area of risk.


Mick Dastardly

255 posts

38 months

Thursday 29th May
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Porsche UK Would like to thank all of you for keeping them in the OPC shiny palaces and, indeed shiny suits to which they’re accustomed.

IMI A

9,841 posts

215 months

Thursday 29th May
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rainmaker2 said:
I ve just got my opc quote for £2300 for the 6 year service. I m at 34k miles. Car Seems perfect. That s without plugs.

Feels like a real junction to go Indy. I ve spent 6 months thinking about getting something more exotic like a 720s but decided against it so if I m truly keeping the car for the long haul then seems like the right thing to go Lichfield/indy/no warranty.

It s an exciting but daunting prospect the pdk feels like the area of risk.
Snap. our turbo s is due 6 year service at 36k miles and it renews diff oil, pdk oil quite a bit of stuff needs doing. We were quoted £2200 by Reading. We are PCGB members and Bournemouth gave us 25% discount so same service for £1600 with loan car